• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer

Social Media Examiner

Your Guide to the Marketing Jungle

  • 🔥 Free Newsletter
  • 🎙️ Podcasts
    • Social Media Marketing Podcast
    • AI Explored Podcast
    • Social Media Marketing Talk Show
    • Our YouTube Channel
  • 🌟 AI Society
  • 🗓️ Marketing Conference
  • đź‘‹ About Us
    • Marketing Events
  • Search
  • Embrace AI & MarketingGet Ongoing Training & SupportBEGIN YOUR JOURNEY NOW

    How to Use Facebook Lead Ads for More Prospects

    by Marie Page / January 30, 2018

    social media how toNeed more qualified leads from Facebook?

    Have you used Facebook lead ads?

    With the arrival of Facebook Zero, pages will effectively see little or no organic reach without some form of ad budget. The money you spend needs to show a return.

    In this article, you'll discover how to use Facebook lead ads to collect and download email and mailing contact details from Facebook users.

    How to Use Facebook Lead Ads for More Prospects by Marie Page on Social Media Examiner.
    How to Use Facebook Lead Ads for More Prospects by Marie Page on Social Media Examiner.

    How Lead Generation Ads Work

    Facebook and Instagram lead generation ads are designed to deliver email addresses directly to your database. Unlike other ad types, lead ads include a contact form for people to fill out if they’re interested in your product or service. You can then use that information to follow up with them.

    Facebook pre-populates the lead form with user information they already have. Because the ad does most of the work of filling in the data, users are more likely to complete the form, delivering you a new lead.

    Facebook lead ad example

    Lead ads contain two integrated elements: the ad and the lead form, which is hosted by Facebook or Instagram. On the lead ad’s contact form, you can request an email address and other contact information from the people who click your ad. When you create the form, you can choose from a variety of questions or create your own custom questions.

    After leads are captured, Facebook lets you download them manually or you can connect to a CRM such as MailChimp or Salesforce.

    Lead Ads Can Work for B2B

    Many B2B companies are wary of using Facebook as an advertising platform. They see it as a B2C medium and therefore ignore the opportunities it offers.

    But people who work in those businesses are also on Facebook, and they respond pretty well to business-related ads. In fact, when my business ran a split test campaign between Facebook and LinkedIn (using nearly identical ads and targeting) for a client recently, the results were much better with Facebook at a fraction of LinkedIn’s price.

    For example, FreeAgent provides software for small businesses and self-employed people so their lead magnets are perfectly suited to address the pain points of their target audience.

    AI Business Society

    Ready to Unlock AI Marketing Breakthroughs?

    If you’re like most of us, you are trying to figure out how to use AI in your marketing. Here's the solution: The AI Business Society—a new AI marketing community from your friends at Social Media Examiner.

    The AI Business Society is the place to discover how to apply AI in your work. When you join, you'll boost your productivity, unlock your creativity, and make connections with other marketers on a similar journey.

    I'M READY TO BECOME AN AI-POWERED MARKETER

    Facebook lead ad example

    It’s unlikely the ads will generate clicks from people outside the target audience, so the lead gen ads work to deliver qualified warm leads. The company then follows up with email marketing, a sales call, retargeting, or another creative approach.

    #1: Choose an Offer for Your Lead Ad

    People need a good reason to part with their personal information, so choose an enticing lead magnet that will appeal to your target audience. Offer something exclusive that solves your prospect’s problem.

    Lead ads are typically used for the following offers:

    • Newsletters, white papers, playbooks, cheat sheets, free downloads, and more
    • Inquiry forms for membership or an exclusive offer
    • Applications, pre-orders, or signups
    • Signups for deals, coupons, or offers
    • Registration for conferences, events, or webinars
    • Competitions, votes, or surveys
    • Quotes (e.g., insurance quote)
    • Automatic quotes for a product – screening questions allowing for a solution to be proposed
    • Test drives – info-gathering questions aimed at providing a test drive of a suitable car, for example
    • Sampling – typically used for B2C product sample requests

    Get creative with your lead magnet. Think beyond the classic freebie download approach to find something that works for your company and your potential customers.

    Facebook lead ad example

    Pet Emergency Service Vets Now ran a great lead gen campaign last fall. They offered a free flashing collar to dog owners. The campaign’s objective was to capture information that would help the company better target an upcoming holiday campaign. It was so successful that they ran the ad for only a few days and with a minimal budget.

    The ads were targeted to a lookalike audience of Vets Now’s existing email list (mainly historic, organic signups) and a lookalike audience of those who have visited dog-related content on the website. In just 4 days, the campaign resulted in 377 leads and a reach of 11,504. The cost was $0.27 per lead form and the ads had a superb relevancy score of 9. The entire campaign cost about $100.

    #2: Decide What Information to Ask For

    When planning your lead gen campaign, you must decide what information to ask for on the lead form. Typically, the more questions you ask, the less likely people are to complete the form, so include only need-to-know questions on your form.

    Facebook lets you choose from options like email, name, phone number (Instagram only), address, date of birth, gender, company name, and more. In addition, you can add up to 15 custom questions on the form.

    Below is the lead form that Vets Now used for their campaign. The company asked for a physical address so they could mail the free collar to the user. Ask for that level of detail only if the address is essential. And, of course, you can easily target the ad to a specific geographic location so people from outside your area don’t see it.

    Facebook lead ad form

    For the campaign below, FreeAgent asked for only an email address because that’s all they needed to meet the objectives of their campaign.

    Facebook lead ad form example

    After users submitted the form, the screen displayed a confirmation message that their freebie was being sent.

    Facebook lead ad form confirmation example

    #3: Create Your Lead Ad

    Before creating your ad, you need to pull together some information, permissions, and assets, including:

    • The URL for your company’s privacy policy. If you don’t have a privacy policy, write one and post it online.
    • An image for the ad. You also have the option to use the Shutterstock images free of charge during the ad creation process. Make sure you comply with the 20% text rule, unless you’re prepared to pay extra and get less reach.
    • Text for the ad.
    • The information you plan to ask for on the lead form.
    • An idea of whom you’ll be targeting. If these are custom or lookalike audiences, set them up.

    You can create your lead ad either from your page or from Ads Manager. These steps walk you through how to use Ads Manager.

    Create a New Campaign

    In Ads Manager, click Create Campaign, name your ad set, and choose the Lead Generation objective. Select the Create Split Test checkbox if you want to do split testing.

    Facebook create lead ad campaign

    Set Up the Ad Set

    Now you’re at the Ad Set level. Name your ad set (I recommend using words to describe whom you’re targeting) and select the Facebook page you’re collecting leads for. Agree to the Terms and Conditions if you haven’t already done so. Then choose your budget and schedule.

    Facebook lead ad set up

    Choose your audience and placements as you would for other ad types. Note that you must target people over 18 with lead ads. In this example, I’m including and excluding some custom audiences.

    Facebook lead ad targeting

    You can also layer in demographic, interest, and behavioral targeting instead of or on top of your custom audiences.

    Discover Proven Marketing Strategies and Tips

    Want to go even deeper with your marketing? Check out the Social Media Marketing Podcast! Publishing weekly since 2012, the Social Media Marketing Podcast helps you navigate the constantly changing marketing jungle, with expert interviews from marketing pros.

    But don’t let the name fool you. This show is about a lot more than just social media marketing. With over 600 episodes and millions of downloads each year, this show has been a trusted source for marketers for well over a decade.

    CHECK OUT THE SOCIAL MEDIA MARKETING PODCAST NOW

    Facebook lead ad detailed targeting

    With the Connections option, you can target your Facebook fans and other variables if you want. This is helpful if you want to get email address details, too; however, this needs to be in a separate ad set from your other targets. I suggest you add a custom audience of your existing database to the exclusion list with all ad sets because you already have those email addresses.

    Facebook lead ad connection type

    Choose the Ad Creative

    Click Continue to move on to the Ads level. Choose an ad name and under Identity, select your page and your Instagram account, if applicable.

    Facebook lead ad creative

    Select an ad format and upload your videos and images. You can use a broad range of creative assets in lead ads: a static image, carousel, panorama or 360 photo, or video.

    Images should be in JPG or PNG format with an image ratio of 9:16 to 16:9. Carousels can include from 2 to 10 cards, and static images and video. Remember with carousels, you get the option to write copy under each card. The usual specifications for carousels apply.

    Next, add a headline and text. Headlines are limited to 25 characters and link descriptions can’t exceed 30 characters. Remember that copy can be truncated in some placements.

    Also choose a CTA button. You can choose from six options: Sign Up, Subscribe, Learn More, Apply Now, Get Quote, and Download.

    Facebook lead ad creative

    Tip: You’ll notice some emojis in this example. To add emojis to your ad copy, create a personal Facebook post (set the target audience to Me Only) and add your emojis. Then copy and paste the post with emojis into your ad.

    You can create up to six ads at once by uploading multiple images. If you don’t have an image, you can choose one of the stock images.

    Click Show Advanced Options to add the Facebook pixel.

    Facebook lead ad images

    Here’s one variant of the example ad:

    Facebook lead ad example

    Create the Lead Form

    In the Lead Form section, click + New Form to create a new lead form, or click Duplicate to select a form you’ve previously created. Alternatively, select a draft and edit a lead form you’ve previously saved.

    Facebook lead ad create form

    If you need to create a new form, click the pencil icon in the top left (it’s currently called Untitled Form) and give your lead form a name.

    On the Content tab, click Intro (Optional) and toggle the button to add an introduction screen to your lead ad. Type in the headline, choose an image, and enter information about your product/download under Layout.

    Facebook lead ad create form

    You’ll see a preview of the ad on the right.

    Facebook lead ad create form

    Click Questions, and then customize the headline or use the one that Facebook suggests.

    Check the boxes for the information you want to collect from users on your form. To add custom questions, click + Custom Questions at the bottom of the screen.

    Facebook lead ad select questions

    If you’re modifying an existing lead form, click Finish. If this is a new lead form, click Privacy Policy and add a link. Add a custom disclaimer if needed.

    Facebook lead ad privacy policy

    Here’s a variant that includes an image and some custom text. It’s a good idea to add an image of what users will receive when they sign up. You can choose a paragraph of text or bullet points in the layout field. It’s always good to reinforce the benefits of clicking the Submit button.

    Facebook lead ad intro

    Click Thank You Screen to customize the screen that users see after they submit the lead form. You can choose a headline, description, button type (to send people to a website or to access a download), and the CTA.

    Here’s how it looks if you’re sending people to your website:

    Facebook lead ad thank you screen

    Here’s the option to provide a Download button for your freebie:

    Facebook lead ad thank you screen

    Click at the bottom of the form preview to see how your form will look. Click Finish to complete your lead form or click Save to return to it later.

    When you’re ready for the ad to go live, click Place Order. Your ad will now go into the approval process, which you’ll be familiar with from other campaigns.

    #4: Download Your Data Capture

    If you’ve integrated your leads with your CRM, you’ll get them delivered directly to your CRM system. If not, you’ll be able to download a CSV file from Ads Manager, which is where you can also see your results.

    Facebook lead ad results

    Facebook supports a large number of CRM and email systems: MailChimp, Salesforce, Zapier, Zoho Social, HubSpot, and more. To integrate your data capture with your CRM, return to your Facebook page, click Publishing Tools at the top, and click Leads Setup on the left.

    Facebook lead ads setup CRM

    If your CRM or email software isn’t supported by Facebook lead ads, you can either manually download the CSV file from Facebook and upload to your CRM, or use a bridging app such as LeadsBridge to sync the data. LeadsBridge is easy to use and starts at $260 a year. You can test drive it by signing up for a 7-day free trial.

    Facebook Lead Ads Tips for Success

    Here are some tips for getting better results from your lead ads:

    • Make your lead magnet irresistible to your audience.
    • Get your targeting right. Consider targeting fans, website visitors, competitor fans, lookalike audiences, and the gamut of other targeting options that Facebook offers.
    • Spend time developing your assets. Design your download to look professional and use a style that matches your brand. Choose an attention-grabbing photo.
    • Use video in your ad. I’m finding that videos with ads have lower costs and higher conversions; there’s an advertising algorithm with some similarities to the news feed algorithm. Don’t forget to use captions (80% of users watch video with the sound off).
    • Write compelling headlines and copy for the ad.
    • Don’t ask for too much information on the lead form.
    • Test, test, and test again.

    Follow up your new leads with emails, phone calls, and a great set of supplementary offers, valuable information, and other relevant content.

    Conclusion

    Facebook and Instagram lead generation ads are designed to easily collect email addresses and other information from users. The lead ad consists of an image, video, or carousel followed by a lead form when the user clicks the ad. Obviously, you need to dangle a nice incentive to encourage users to provide that information.

    Lead ads are simple to set up and with the right creative assets, they can deliver warm leads for your business.

    What do you think? Have you tried Facebook lead ads? If so, how have they worked for your business? Please share your thoughts in the comments below.

    AI EXPLORED

    Curious About How to Use AI?

    Our newest show, AI Explored, might be just what you're looking for. It's for marketers, creators, and entrepreneurs who want to understand how to use AI in their business.

    It's hosted by Michael Stelzner and explores this exciting new frontier in easy-to-understand terms.

    Pull up your favorite podcast app and search for AI Explored. Or click the button below for more information.

    I WANT TO LEARN MORE ABOUT AI

    Tags: Facebook, Facebook Ads

    About the authorMarie Page

    Marie Page is a Facebook marketing virtuoso, writer, speaker and trainer. She is a founding partner of digital marketing consultancy, The Digiterati, and e-learning provider Digiterati Academy.
    Other posts by Marie Page »

    Get Social Media Examiner’s Future Articles in Your Inbox!

    Get our latest articles delivered to your email inbox and get the FREE Social Media Marketing Industry Report (43 pages, 60+ charts)!

    Industry Report Cover

    Worth Exploring:

    Facebook

    Marketing Help Explore More →

    Instagram

    Marketing Help Explore More →

    YouTube

    Marketing Help Explore More →

    Linkedin

    Marketing Help Explore More →

    AI

    Next Frontier Explore More →

    Social Media Marketing Industry Report

    Get Free Report →

    Social Marketing Trends

    The data you've been missing!

    Need a new plan? Discover how marketers plan to change their social activities in the 16th annual Social Media Marketing Industry Report. It reveals what marketers have planned for their social activities, content marketing, and more! Get this free report now and never miss another great article from us. Join more than 385,000 marketers!

    Simply click the button below to get the free report:

    Footer

    Your Guide to the Marketing Jungle
    Copyright © 2025 Social Media Examiner®
    All Rights Reserved. Terms of Use | Privacy Policy.

    Helpful Links

    • About us
    • Our content via email
    • Our podcasts
    • Our YouTube channel
    • Our live show
    • Our social media marketing industry report
    • Our generative AI marketing industry report
    • Sponsorship opportunities
    • RSS