Are you taking advantage of Facebook’s sharing features?
Facebook offers a variety of new buttons and plugins that make it easier than ever for readers to share and engage with your content on Facebook.
In this article you’ll discover how the new social sharing buttons and plugins from Facebook can help increase shares of your content.11 Comments
Have you considered using tools to support your efforts there?
Adding the right Instagram tools into your marketing flow can help you project a more professional image and give you valuable analytic insights.
In this article you’ll discover six tools to improve your Instagram marketing.
Do you want some tools to help you improve the quality of your posts?
Whether you work on your own or with a team, there are tools that make it more likely your social media posts will publish without errors and with correct word counts.
In this article you’ll discover 16 writing tools for social media marketers.17 Comments
Are you looking for tools to help manage and monitor customer relationships?
From product discovery to purchase and support, tools have emerged to help your business manage the social customer experience on whichever channel your customers prefer.
In this article you’ll discover eight tools to help your business provide a seamless social customer experience.
The Evolution of Customer Experience
Social customer experience is not built purely on old foundations such as ticketing systems. Nor is it designed only to support customers on Facebook, Twitter, and other social media platforms. Today, social customer experience is a hybrid of the two.
What started off with a simple model of customer support (“Email us and we’ll help.”) has since evolved to include ticketing systems, live chat, and social media.6 Comments
Looking for ways to automate some of your marketing tasks?
If you’re creating content for a target audience, automated tools can free up your time to engage as a human when and where it matters most.
In this article you’ll discover four ways to integrate automated tools into your social media marketing.9 Comments
Looking for tools to analyze your Instagram engagement?
Tracking engagement will help you serve quality content that keeps you at the top of the Instagram feed.
In this article you’ll discover three tools to track and evaluate how people respond to your content on Instagram.24 Comments