Do you blog for business?

Are you wondering how the blogging can help your business?

To learn how a blog can be the center of your entire marketing program and explode your business’s growth, I interview Joe Pulizzi for this episode of the Social Media Marketing podcast.

More About This Show

Social Media Marketing Podcast w/ Michael Stelzner The Social Media Marketing podcast is a show from Social Media Examiner.

It’s designed to help busy marketers and business owners discover what works with social media marketing.

The show format is on-demand talk radio (also known as podcasting).

In this episode, I interview Joe Pulizzi, founder of the Content Marketing Institute and co-author of Get Content, Get Customers and Managing Content Marketing.

Joe shares his blogging story and how sharing free content grew his business. You’ll learn how blogs can grow your email list, why multi-author blogs may be worth exploration and how to widen your professional network.

Share your feedback, read the show notes and get the links mentioned in this episode below!

Listen Now

You can also subscribe via  iTunes, RSS, Stitcher or Blackberry.

Here are some of the things you’ll discover in this show:

Content Marketing

What is content marketing?

Joe tells us that people think content marketing is a buzzword. He says that 2013 is the year for content marketing to become part of the vernacular used by more marketing folks and business owners.

It’s important to realize that content marketing has been around for a long time.

Joe looks at the example of John Deere creating The Furrow magazine back in the late 1800s. The company published the magazine because they wanted to create a true resource and educational component for farmers to be more successful business owners.

The only way to do that back then was to have a magazine. They didn’t have blogs, webinars or in-person events. It’s the first representation of what is now content marketing.

the furrow magazine

John Deere's The Furrow magazine.

Joe explains that today, we’re all basically media companies and publishers. It’s really the essence of what content marketing is and because there are no technology barriers; everybody is doing it.

The idea is that companies create or curate valuable, compelling and relevant content on a consistent basis. Usually it’s to maintain or change behavior, and attract or retain a customer.

If you’re a traditional media company, you create content to get revenue in one of two ways: 1) getting your content sponsored in some way and 2) selling your content. This is how a traditional publisher goes to market. That’s the business model.

However, if you’re a small business, you’re creating content because you ultimately want to sell something. You’re not necessarily making money directly from the content, but sales are coming in a later form or you’re growing relationships with people who are then more likely to buy from you at a later date.

Listen to the show to find out why the barriers to entry are very low and why consumers are more accepting of content in different forms than they have ever been.

Joe’s blogging story

Joe describes the term blog as being a very important tool.

He started out in the content marketing industry in 2000, with a company called Penton Media. Penton still is the largest independent business publisher in North America. They publish magazines mainly in industries like heating and air conditioning,  major manufacturing or food service.

Joe ran the custom content division for all of these properties, which meant that if someone didn’t want to advertise in a magazine, the publisher sent them over to Joe. It was his job to find a different way to make money from these people because he couldn’t sell them ads.

Joe tried to figure out how to help these companies tell better stories: “How were companies going to get attention if they didn’t have a compelling story to tell?”

Joe shares examples of the market share of the most popular television shows. Happy Days in the ’70s had a 30+ share, The Cosby Show in the ’90s had a 20+ share and American Idol in 2005/2006 had a 13+ share and today, Sunday Night Football has a 10+ share.

It’s getting harder and harder to advertise for that attention, so what do you do?

Joe soon realized that content marketing was going to take off. He also had the entrepreneurial bug and wanted to start his own business.  In 2007, he left Penton where he was VP of Custom Media.  At the time, the economy wasn’t great and it got worse after that. He launched a business in what was possibly the weakest economic environment that we have seen in the past 20 years.

He had to think how was he going to promote his expertise in content marketing so he went on to found the Content Marketing Institute.

He looked at how to attract customers through 1) a blog (where he would solve what he thought was a customer challenge around the practice of content marketing) and 2) a book. These were the two critical components of his success.

content marketing institute blog

The Content Marketing Institute blog.

For Joe personally, blogging was so important. Today, if he had to start again, he would start with a blog.

Listen to the show to find out what was the turning point for Joe’s blog.

What types of businesses are best-suited for blogging?

It all depends on the business you’re in and what you’re trying to do with your business. The easy answer is, every type of business can be suited for blogging.

A blog is a great way to communicate your expertise and solve the pain points of your customers. Joe believes there is no better way to put really amazing information together in a package than a blog. You can embed videos and podcasts, and link it up with your Pinterest and SlideShare presences and everything else you are trying to do online.

Not only do you need to have the right niche, you need to commit to it and remain focused on the informational needs of your customers. The most important part is to be consistent.

When it comes to getting your information out there, you want it to be found in search engines and shared by your customers and prospects, so you can grow your network and get new people to your site.

When you have a blog, you create your own platform, which is critical for any business. You take the content, repackage, repurpose and re-imagine it into new forms to do different things.

Another reason why blogs are so critical today is MarketingSherpa‘s stats show that today, 60% of the buying decision-making process is done without ever talking to a sales rep. What this means is if you don’t give compelling content along the way to somebody considering your product, you are going to be left out of the decision-making process.

Listen to the show to hear the success story of Marcus Sheridan, CEO of River Pools and Spas, and how his blog became the #1 ranked swimming pool blog in the world.

The value of a business blog

Joe shares a personal story about his next book and how the start of the first chapter is going to be the number 39,400.

Over the last 6 years, Joe has spent over $39,400 on advertising to grow his business to a multimillion-dollar organization. His company ranked in the Inc. 500 last year, coming in at #365 and the 9th fastest-growing media company (just two spots behind Facebook, believe it or not).

z squared media inc500

Joe's company ranked #365 in the Inc. 500.

His company is the fastest-growing startup in northeast Ohio and they spend less than $50,000 on traditional advertising.

Blogging, bar none, is the number-one thing that Joe has done to grow his business.  He shares compelling content and answers customers’ questions.  If he didn’t have his blog, he wouldn’t have been able to do any of the other things with his business or with Content Marketing World and Content Marketing Institute.

Listen to the show to hear more about why consistency is important.

The connection between blogging and sales

The biggest difference is the value of a subscription. The number-one way to get sales is through a free email subscription. You want your blog content to be so compelling that people opt to subscribe to it.

Content Marketing Institute has almost 40,000 readers on its subscription list.  If you can get someone to sign up for free email subscriptions to your content, it sets the sale in motion.

Everything starts with that free email subscription. And to begin, you have to create the best content on the planet and deliver it through your blog.

cmi email subscriptions

Content Marketing Institute's email subscription opt-in form.

Joe tracks almost 95% of the company’s sales initially to a blog subscription.

Listen to the show to learn more about how free email subscriptions can lead to sales and attendee signups for your events.

The value of multi-author blogs versus a solo blog

When Joe started his blog in 2007, he posted his own content 4-5 times a day. He launched his business on his own, but as it started to take off, he soon realized he needed to focus on strategy, sales and on getting out there.

He recruited other people to contribute from outside. The company was able to tap into new networks that it never had before.

With a multi-author blog, you can organically grow your network and have influencers contribute to your blog.  They share it with their network and then more people sign up through an email subscription, which grows the network. This has been the key over the last 2 years.

Joe’s company went from good growth to amazing growth (quadrupling the network size in a very short time), thanks to influencers sharing their content with other people.

Listen to the show to hear how creating a movement is very powerful.

How to recruit someone to write for your multi-author blog

When you’re a solo blogger and you don’t have a lot of resources, you identify the people who are influential in your network. You do this through observing on Twitter or Google Alerts and finding where your customers are hanging out. These are the influencers in your industry.

To get their attention, you simply share their content. You tag them on Facebook and Twitter. You also do content collaboration and ebooks and share their case studies. You basically make these people look very smart. It’s also great content for your own readers.

Listen to the show to learn more about the best ways to get influencers to guest blog for your site.

This Week’s Social Media Question

Scott at TrainUp asks: “We specialize in learning management systems and find people training in business, human resources, IT, law and other industries. What are the things we can do with a less visual product, when we need to be posting things that are engaging and attention-getting on social sites like Pinterest and Facebook?”



Scott, here are my thoughts.

Since you’re just getting started with your social strategy, the question to ask is “Should images be at the center of your social strategy?” Your business model is not all that different from Social Media Examiner’s business model. At the end of the day, what we do is sell events and you sell training.

And here’s something to keep in mind. Facebook is now actually penalizing posts that have images in them. We’ve done extensive studies with our 115,000 Facebook fans and found that when we do not include an image inside the post, the post is seen by a lot more people. Of course, the posts that do have images tend to have higher engagement, so there’s a tradeoff.

I think you should focus on written content delivered through blogging or maybe podcasting. Have some of your expert trainers share their knowledge and use this form of content to draw people in. Of course, encourage people to share that content through the social networks.

Listen to the show to hear more about my suggestions for Scott.

Call in and leave your social media–related questions for us and we may include them in a future show.

Don’t Miss This

content success summit 2013

Social Media Examiner’s Content Success Summit 2013 starts in a few days. This is an online conference designed for marketers and business owners who want to master content marketing.

This conference will reveal everything from strategy to content creation techniques you can put to use immediately.

Content Success Summit starts February 5, 2013, and is spread over four weeks to improve learning and accommodate your schedule. Plus you’ll get recordings and transcripts of all live sessions. Be sure to check it out.

There are 22 speakers including Joe Pulizzi, Ann Handley, Michael Hyatt, Michael Stelzner, Mark Schaefer, Amy Porterfield, Gini Dietrich, Marcus Sheridan, DJ Waldow, David Siteman Garland, Pat Flynn and Derek Halpern.

Other Show Mention

Social Media Marketing World is Social Media Examiner’s latest mega-conference—taking place at the waterfront San Diego Marriott Marquis & Marina in San Diego, California on April 7-9, 2013.

As you’d expect, Social Media Examiner recruited the biggest and best names in the world of social media marketing for this conference. Only the best for you! Be sure to check it out.

Look forward to the keynote with Jay Baer, Mitch Joel, Chris Brogan and Mario Sundar—Are We Getting Better or Getting Busier?

Key takeaways mentioned in this episode:

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If you enjoyed this episode of the Social Media Marketing podcast, please head over to iTunes, leave a rating, write a review and subscribe.

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What do you think? What are your thoughts on using blogs for content marketing? Please leave your comments below.

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  • Pingback: Blogging: A Business Model for Growth | digitalnews2000()

  • John Lee Dumas

    Great interview Mike and Joe! I know that blogging is very important for business, and you mentioned that every type of business can be suited for blogging, so I want to know how I could integrate blogging with my podcast?  I have a show notes page, but I would like to have a full functioning blog as well.  Thanks in advance!

    Thanks SME for being an AWESOME part of my day!

    ~John Lee Dumas

  • DS

    Really enjoyed listening to this, and the info about content marketing.  Great value – love the idea of content giving.

  • Pingback: Blogging: A Business Model for Growth « Social Media / SEO / Mobile / Digital Marketing News()

  • Michael A. Stelzner

    Thanks John!

  • Michael A. Stelzner

    Glad you liked it DS

  • Keith Holleyman

    Hats off to SME, insightful as ever and the article brought into focus my own situation as a niche business operating solely online with very few suppliers or competitors, either online or with retail shops. My online business has grown over the past few years and I was encouraged to make a niche specific WP blog site. I’ve been careful to keep the blog independent of my website to gain authority and credibility but the blog struggles because there’s so little activity within the niche. I wonder if it would be more beneficial for my business if I drew the blog site closer to to the website or should persevere with the current 85%/15% rule I’m using where the 15% are links back to my website. 

  • John Belham

    Love this idea and saings !!! “A blog is a great way to communicate your expertise and solve the pain points of your customers.”

  • Roberto Rosales

    Michael, a million thanks for creating this post and podcast!  I bought Launch recently and it has helped me immensely. This podcast is a phenomenal little compliment to your book release. Keep up the great work and captivating passion.
    – Rob

  • Michael A. Stelzner

    Glad you enjoyed it John!

  • Michael A. Stelzner

    Aw thanks so much Robert and glad you enjoyed the book and thanks for your kind words on the podcast

  • Michael A. Stelzner

    Thanks Keith – I would add social share capabilities like you see here and let your readers bring in new traffic

  • Rosemary ONeill

    This has to be one of my favorite podcasts.  I had to take notes during this one!  Lots of inspiration in there.

  • Erwin Ti-in

    For starter like me, this article / podcast stirs inspiration. I have something to ask, what if you don’t have right now a product or services, what will be the best route to trail? Thank you in advance for the response.  :)

  • Michael A. Stelzner

    Glad you enjoyed it Rosemary :)

  • Michael A. Stelzner

    Hi Erwin – Figure out where you want to go before you start.  You may want to pick up a copy of the book Launch (by someone you know) as it might be useful

  • Din

    Nice to hear your success Keith.  I’m newbie on Internet Marketing.. I have no Clue anything.
    I just sign up with few of Internet Referral thing.. like ZNZ, Instant PayDay Network, and Empower Network.  I appreciate anyone here some advises. I have no idea how to make video on Youtube, beside I can’t speak too good lol.  

  • Paul Sanders

    The connection of blogging to sales isn’t just to get people to sign up for you emails, though. Our sales department is always hungry for blogs, whitepapers and other content to help hook people in when they’re already well into the marketing funnel. Good content can convert people to paying customers by convincing them of your expertise.

  • Michael A. Stelzner

    Great point Paul!

  • Mohamed Baqer

    I wounder why Facebook is penalising posts that have images in them. I noticed the same thing happened to me that written posts are seen by much more people than posts that include pictures in them. Be focused over written content nowadays without a lof of pictures.

  • Michael A. Stelzner

    I think it is because they want advertisers to get the full benefit and not lowly free accounts like us :)

  • Joe Pulizzi

    Thanks Rosemary…Mike is a great interviewer!

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  • Oliver Scott

    Everything else on the internet is connected one way or another to content marketing.

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  • Jeannette Paladino

    I have always contended that your blog is the centerpiece of your social media strategy. It’s your home base and from there you distribute your content across the social media landscape. A blog allows you to establish your authority in your area of expertise by commenting on topics in the news, trends in the industry and new developments. As you an tell, I’m a blogging evangelist!

  • Sara

    Great ‘cast.  Loving every one of them…Curious about your comment about Facebook images — is it any images, such as those you post directly, as well as ones from a link (thumbnail images)?

  • Pingback: Social Media Marketing and Blogging (Content Marketing) | Business Leads Organically Generated()

  • Michael A. Stelzner

    Hi Sara – Yes both

  • Shamaine Robinson

    Some great points as always, time to roll up my sleeves and stop procrastinating over blogging. Thanks Joe & Michael

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  • Scott Murray

    Great show, Michael! Thanks for answering my question about TrainUp’s social media. I’ve also recently noticed the Facebook algorithm penalizing photos as well, so I think we’ll be changing some things there. It turns out we’re very close to launching a blog and then shortly after that…a podcast that I will be hosting. So, glad to know we’re doing some things right there. Looking forward to more shows, more insight and of course…the conference in April! Thanks again!

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  • Susan

    I recently discovered your podcasts on ITunes. I signed up and have downloaded all the old ones and am working my way through them. I know I’m coming late to the party, but I will catch up eventually. We have a small service business and I’m thinking a blog may work for us, so I am really enjoying all the information you are sending out and learning so much. So Thank You, Thank You, Thank You.
    But, there is one big problem . . . there is just not enough time to look into and research all the great links you are giving us. So much great information. Thanks. Susan.