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    How to Customize Your Social Media Inbox on Your Smartphone

    by Kristi Hines / April 5, 2016

    social media how toDo you need to continuously monitor your social accounts?

    Worried you're missing important comments or posts?

    By combining social media apps on your smartphone, you can create a notifications system tailored to your unique needs.

    In this article you'll discover how to use your smartphone as the ultimate social media inbox.

    smartphone social media inbox customization
    Discover how to customize your social media inbox on your smartphone.

    There are tips and screenshots from iOS, Android, and Windows devices throughout this article.

    #1: Download the Official Apps for Your Social Networks

    First, you need to download the official apps for all of the social networks you use and sign in with your main accounts. For networks that have several apps (Facebook, LinkedIn, and Google+), start with the main official app first.

    iPhone and Android users will find that Facebook has the most apps to offer. These include the main Facebook app, Messenger, Pages Manager, Groups, Mentions, Ads Manager, Facebook at Work, and Work Chat.

    Whether you need all of these apps depends on what you need to do on Facebook from your mobile phone. For example, you'll get notifications about your Facebook page through the main app, but you won't be able to respond to all of them without the Pages Manager app. Also, you can participate in Facebook groups and get notifications about posts through the main app, but the Groups app organizes your groups a little better.

    itunes store facebook app options
    Facebook app options in the iTunes store.

    LinkedIn is another network that offers multiple apps for both iPhone and Android users. These include the main LinkedIn app, Groups (for iPhone users only), Recruiter, Sales Navigator, Pulse, and Job Search. They also include SlideShare, but that's technically a separate network owned by LinkedIn for users who upload presentations.

    itunes store linkedin app otions
    LinkedIn app options in the iTunes store.

    Google+ has several apps for iPhone and Android too, thanks to their splitting up of services. Depending on what features you use, you may need the main Google+ app, Hangouts, Photos, and Google My Business. They'll be mixed in with all of the other apps from Google when you search for apps by the same developer.

    The main Google+ app allows you to post updates from and to your profile and pages in the stream, communities, and collections. But you need the Google My Business app if you want to manage your page information, insights, and reviews from your mobile phone. If you want to do private messaging on Google+ from your profile, you need Hangouts.

    google app options in itunes store
    Google app options in the iTunes store.

    From there, most social networks have only one official app. iPhone and Android users can find official apps for Twitter, Instagram, Pinterest, Medium, Snapchat, YouTube (choose the Creator Studio if you're a YouTube channel owner), Tumblr, Quora, Skype, Slack, WhatsApp, Periscope, Meerkat, Vine, and Peach on the iTunes and Google Play networks respectively. If you use Blab, you'll only find the app on iTunes.

    Windows phone users will find a limited number of official social apps in the Microsoft Store including Facebook, Twitter, Instagram Beta, WhatsApp, LinkedIn, Skype, Slack Beta, and Vine.

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    #2: Set Up General App Notification Preferences

    As an iPhone user, I prefer to get notifications from social network apps in the Notification Center and with the App Badge icons. You can go to your iPhone's Settings > Notifications and configure each of your social network apps to notify you according to your preferences.

    iphone twiter app general notification settings
    General notification settings for the iPhone Twitter app.

    Using the above settings for all of your social network apps allows you to quickly see at a glance which networks have notifications that you need to review.

    iphone notifications for app badge icon
    App badge icon notifications for iPhone apps.

    These settings will also give you more detailed messages in the Notification Center.

    iphone notification center notifications
    Notifications in the iPhone Notification Center.

    If you're an Android user, you can go to your Settings > Sound & Notification > App Notifications to choose whether to block or prioritize notifications from each social network app.

    android facebook app general notifications
    General notification settings for the Android Facebook app.

    Using this setting with all of your social network apps will produce the following notifications on your lock screen (depending on your lock screen settings) and when you pull down your notifications.

    detailed android notifications
    Detailed notifications for Android phone users.

    Android users can create an effect similar to the iPhone App Badge icon (depending on your device) using the Notifyer Unread Count app. The app suggests trying the free version first to ensure it works with your device before upgrading to the paid Notifyer+ version, which is $1.50.

    It requires you to give Notifyer permission to access each social network's notifications (one-time setting) and add each social network app to a Notifyer 1×1 widget on your home screen. Once you've done this, you can go to the Notifyer app and configure the settings for each social network's notifications based on your preferences.

    android notifyer app settings for each social network
    Notifyer app settings for each social network app.

    When you're finished, you'll get app badge notifications similar to what iPhone users receive.

    android app badge notifications using notifyer
    App badge icons on Android using the Notifyer app.

    Notification settings for Windows phone apps are set within the apps themselves, which I'll discuss in the next section. Ultimately, they result in a variety of different types of notifications, based on your preferences and what each app offers.

    windows phone notification options
    Various notification options for Windows phone users.

    #3: Configure Notifications Within Social Network Apps

    Last but not least, you'll want to go into each social network app to configure the specific notifications you want to receive. The options you can to choose from will depend on the social network and your device.

    The following includes directions for iPhone, Android, and Windows users when official apps are available. I recommend you configure your notifications to alert you only to activity that you would want to take action on.

    For example, on Twitter, you may or may not want to know each time you get a new follower. But you do want to know when you get a new mention or direct message so you can respond. On Facebook, you may or may not want to know each time you get a new like. But you do want to know when someone comments on a post on your page so you can check it for spam and respond.

    The goal is to make your notifications as manageable and actionable as possible.

    Twitter App Notifications for iPhone, Android, and Windows

    In the iPhone Twitter app, tap on the Me icon at the bottom right to go to your Twitter profile, tap on the settings wheel to the right of your profile photo, and then tap on Settings. Tap on your Twitter account and then tap on Mobile Notifications. On the next screen, you should be able to edit the following settings.

    iphone twitter notification settings
    Notification options within the Twitter app for iPhone users.

    If these options are grayed out, delete the app and reinstall it. That should solve the problem.

    As an Android phone user, you'll find similar settings when you tap on the three dots in the top right of the Twitter app screen, tap on Settings, tap on Notifications, and then tap on Mobile Notifications.

    As a Windows phone user, you'll find different options when you tap on the three dots at the bottom right of the Twitter app screen, tap on Settings, and then tap on your username.

    windows phone twitter notification settings
    Notification options within the Twitter app for Windows phone users.

    Facebook App Notifications for iPhone, Android, and Windows

    If you want to tone down the number of notifications you receive on the Facebook mobile app on any device, start by editing some notification settings on your desktop browser. If you belong to a lot of groups, start by visiting your Groups page and leave any groups you either don't recognize or no longer participate in.

    leave a facebook group on groups page
    Leaving Facebook groups on the Facebook Groups page.

    While you can edit your notification settings for groups here, don't. It's faster to go to your general Notification Settings and click on the Edit link next to On Facebook.

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    general facebook notification settings on desktop
    Editing general Facebook notification settings on a desktop browser.

    Then click the Edit button next to Group Activity. This allows you to go through the rest of your groups and quickly decide if you want to receive notifications from each group.

    configure group notification settings on desktop
    Configuring group notification settings on a desktop browser.

    While you're there, if you don't want to see group posts in your news feed, hover over the group name and uncheck the Following button to remove the group posts from your news feed.

    facebook group news feed settings configuration on desktop
    Configuring group news feed settings on a desktop browser.

    When you're done with your group notifications, you should check the rest of your Notification Settings on Facebook.

    configure general notification settings for facebook profiles
    Configuring general notification settings for Facebook profiles on a desktop browser.

    You can edit your Follower Settings to fine-tune whether you're notified each time you get a new follower, based on your preference.

    facebook follower notification settings on desktop
    Configure follower notification settings on a desktop browser.

    You can also edit your Security Settings to alert you to logins and other activity with your account.

    facebook desktop security notification settings
    Configuring security notification settings on a desktop browser.

    Next, go to your Pages list, click on each page, go to each page's settings, and determine what notifications you need from that page.

    facebook pages notification settings on desktop
    Configuring notification settings for Facebook pages on a desktop browser.

    From here, it's important to know when to turn off notifications about posts you've commented on and followed. On the desktop, you can do this by clicking on the drop-down arrow next to the post notification.

    turn off facebook post notifications on desktop
    Turning off Facebook notifications on a desktop browser.

    As an iPhone user, swipe left on the mobile notification in the Facebook app and tap on More to get the option to turn off notifications.

    iphone facebook app turn off notifications
    Turning off Facebook notifications in the iPhone Facebook app.

    As an Android phone user, tap and hold on the mobile notification to get the option to turn off future notifications.

    As a Windows phone user, you can't turn off notifications the way iPhone and Android users can. However, you do have options that you can access by tapping on the three lines near the top right of the Facebook app screen and scrolling down to Settings. When you tap on Notifications, you can configure the following settings.

    facebook app for windows notifications options
    Notification options within the Facebook app for Windows phone users.

    LinkedIn App Notifications for iPhone, Android, and Windows

    In the LinkedIn iPhone app, tap on the Me icon at the bottom, tap on the Settings wheel at the top right, and then tap on the Communications tab to access Push Notifications. There, you can customize the following settings.

    iphone linkedin app notification options
    Notification options within the LinkedIn app for iPhone users.

    Further down, I suggest that you turn on notifications when someone sends you a message.

    As an Android phone user, you have the same settings. Your Me icon is at the top instead of the bottom, however, and the Settings wheel pops up to the right of your name.

    As a Windows phone user, you'll find different options when you tap on the three dots at the bottom right of the LinkedIn app screen and then tap on Settings.

    linked in app for windows phone notification options
    Notification options within the LinkedIn app for Windows phone users.

    Instagram App Notifications for iPhone, Android, and Windows

    As an iPhone user, tap on the profile icon at the bottom right of the screen and then tap on the Settings wheel at the top right to find the Push Notification Settings. There, you can customize the following settings.

    iphone instagram app notification options
    Notification options within the Instagram app for iPhone users.

    Further down the screen, I also suggest turning on notifications for Instagram Direct and Photos of You.

    As an Android phone user, you have the same settings. To access the Settings wheel icon, tap on the profile icon at the bottom right and then tap on the three dots.

    If you're a Windows phone user, you can configure notifications for similar events. To access your settings, tap on the three dots at the bottom right of the Instagram Beta app, tap on Settings, tap on the Preferences tab, and then tap on Push Notification Settings and check Live Tile Notifications.

    windows phone instagram app notification options
    Notification options within the Instagram Beta app for Windows phone users.

    Pinterest App Notifications for iPhone and Android

    As an iPhone user, tap on the profile icon at the bottom right of the screen and then tap on the Settings wheel at the top right to find your Settings. Scroll down to find Push Notifications. There, you can customize the following settings.

    pinterest app notification options for iphone
    Notification options within the Pinterest app for iPhone users.

    As an Android phone user, you have the same settings. Your profile icon, however, is at the top right of the screen, and the Settings wheel is represented by three dots.

    Google+ App Notifications for iPhone and Android

    You can configure the notifications you receive in the Google+ mobile app on your desktop browser. Log into your Google+ profile and click on Settings in the left sidebar menu.

    googleplus notification settings on desktop
    Configuring mobile notification settings for Google+ profiles on a desktop browser.

    If you manage one or more Google+ pages, you'll need to switch to those pages using the selector at the top right of your browser.

    select between googleplus pages on desktop
    Selecting a specific Google+ page on a desktop browser.

    Then click on Settings again to adjust the settings for your pages in the Google+ mobile app. Make sure the profile icon at the top right matches your page to ensure you're changing the right settings.

    googleplus pages notifications settings on desktop
    Configuring mobile notification settings for Google+ pages on a desktop browser.

    As an iPhone user, you'll need to go to the main Google+ app, tap on the three lines at the top left, tap on the drop-down arrow next to your name and email, and then tap on Manage Accounts.

    add googleplus pages on iphone app
    Adding pages to the Google+ app for iPhone users.

    There, you can toggle the Google+ pages you want to manage with the Google+ app.

    toggle googleplus pages on iphone app
    Toggle pages you want to manage on the Google+ app for iPhone users.

    Now, you should be able to switch from your profile to your pages in the Google+ app.

    add pages to googleplus app for android
    Adding pages to the Google+ app for Android users.

    As an Android phone user, you'll have a similar experience when adding a Google+ page to your Google+ app. After you tap the drop-down arrow next to your name and email, however, you'll tap to select a Google+ page instead.

    YouTube Creator Studio App Notifications for iPhone and Android

    As an iPhone or Android phone user of the YouTube Creator Studio app, tap on the three lines at the top left of the screen to find your Settings. You can then enable notifications for comments on videos you upload to your channel.

    youtube creator studio app notification options for iphone
    Notification options within the YouTube Creator Studio app for iPhone users.

    In Conclusion

    From here, continue to look into your social network apps' settings to find push notification or mobile settings that will allow you to customize the notifications you get on your smartphone. The notifications you choose will impact the effectiveness of using your smartphone as a social inbox.

    Also, be on the lookout for more official social network apps for your smartphone that will notify you of important social activity you need to respond to as soon as possible.

    What do you think? Do you use your smartphone as a social inbox? What other tips do you have for notification settings? Be sure to share your advice in the comments!

    customize smartphone social media inbox
    Tips on how to customize your smartphone to be your ultimate social media inbox.

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    Tags: Social Media Strategy

    About the authorKristi Hines

    Kristi Hines is a freelance writer, ghostwriter, and copywriter who develops blog content, ebooks, emails, lead magnets, and website copy for marketing agencies, B2B, and SaaS.
    Other posts by Kristi Hines »

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