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    Category: How To

    Want to Grow a Loyal Fan Base? Four Experts Tell You How

    June 3, 2011

    Are you looking for new strategies to build a loyal fan base? Wondering how to engage with readers and experts?

    Social Media Examiner will host a free online broadcast Monday, June 6.

    You'll be able interact live with four marketing experts over three hours of free online video broadcasts.

    Join Michael Stelzner (author, Launch), Mari Smith (co-author, Facebook Marketing), Joe Pulizzi (co-author, Get Content Get Customers) and Jay Baer (co-author, The Now Revolution) for three hours of FREE live instruction. You can ask all of your

    Continue Reading about Want to Grow a Loyal Fan Base? Four Experts Tell You How →

    Social Media Marketing

    Industry Report

    Get our latest articles delivered to your email inbox and get the FREE Social Media Marketing Industry Report!

    26 Tips for Adding Customer Service to Your Social Media Strategy

    June 1, 2011

    Do you need a plan to add customer service to your social strategies?

    As Jeremiah Owyang states, "as internal and external demands mount, companies become mostly reactive, relegating themselves to a 'Social Media Help Desk'."

    With strategy, planning and communication you can ensure that your company won't be caught off guard. If the day hasn't come yet when your social media team is thrust into fielding customer-service problems, it's fair to say that it's just a matter of time before they will be.

    In this post, the seventh installment

    Continue Reading about 26 Tips for Adding Customer Service to Your Social Media Strategy →

    How to Run a Successful Social Media Contest

    May 24, 2011

    Are you planning to run a social media contest (like this one)?

    Today it's possible for anyone to achieve success engaging consumers online, thanks to the growing popularity and relative ease of execution of social media promotions.

    The fact that anyone can run a promotion doesn't mean that everyone should, and it certainly doesn't mean that a promotion guarantees social media success. However, if executed as part of a comprehensive social media strategy, social media contests can produce tremendous results no matter how large or small

    Continue Reading about How to Run a Successful Social Media Contest →

    Startup Company Eliminates the Cold Call With Twitter

    May 23, 2011

    Many salespeople swear by cold calling. But the inherent problem with it? Interrupting people when they're otherwise engaged. The person might be amenable โ€“ or might be turned off.

    "We spent a lot of time cold calling or direct emailing," said Craig Robertson, co-founder and CEO of ecycler.com. "We would catch people when they were busy and they didn't want to talk to us."

    ecycler.com, founded in 2009, is an Internet-age twist on the cash-for-cans concept. Rooted in the belief that one man's trash is another man's treasure, the site

    Continue Reading about Startup Company Eliminates the Cold Call With Twitter →

    A Simple Way to Calculate Social Media Return on Investment

    May 20, 2011

    Social media return on investment (ROI) is simply a measurement of efficiency. It's a lot of things to a lot of people: "return on inactivity," "return on innovation" and "return on engagement."

    However, in a stricter sense, social media ROI is defined as a measure of the efficiency of a social media marketing campaign. This definition might sound complicated, but in reality, it's quite simple.

    Continue Reading about A Simple Way to Calculate Social Media Return on Investment →

    Social Media Marketing Podcast

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    Social Marketing Trends

    The data you've been missing!

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