How to Improve Your Tweets Using Twitter Analytics
Did you know Twitter has a tool to help you analyze your tweets?
Knowing which tweets have generated strong engagement in the past helps you craft better tweets.
In this article I’ll explain how to analyze your tweets’ performance to improve your Twitter marketing.
#1: Gather Twitter Activity
You don’t need to create Twitter ad campaigns to access the data in Twitter’s native analytics tool.
If you have a Twitter account, then you have a Twitter ads account. Simply go to http://ads.twitter.com/, and sign in with your regular Twitter credentials. The first time you log in, you’ll have to set your country and time zone (these settings cannot be changed).
Once logged in, go over to Analytics and then scroll down and click on Tweet Activity. Your tweets for the last 28 days, as well as the number of impressions, engagements, link clicks, retweets, favorites and replies, will automatically appear. The example below shows the tweet activity for @CareerBuilder.
Now, change the date range. You can go back 13 months, but you can only see 92 days at a time. Note: If you have a more robust third-party app, you can see farther.
#2: Export Twitter Data
Click the Export button in the top right corner of your window just below your Twitter icon. Select the first batch of 92 days and click Export Data. Adjust the date range to the next batch of 92 days. Repeat until you have at least a year’s worth of data downloaded.
Then open up each Excel file. Choose one as a master file, and copy the rest of the data into it.
Be sure to remove the title rows from your other copied tweets, so there’s just tweets and data with only one title row.
To make the file easier to work with, freeze the top row. First, click on the View tab and find Freeze Panes. Click on it and then select Freeze Top Row. Now you can scroll up and down, and keep the titles at the top.
Once you have a master file of all of your Twitter data for a year, look at what the data has to say. It’ll tell you the best time to tweet to reach the most people, the types of tweets that consistently get the most engagement from your audience and exactly how many engagements your account has gotten in the past year.
#3: Discover the Best Times to Tweet
To find the best time to tweet, go into your master file and sort your data from most to fewest impressions.
Highlight the Impressions column and go to the Home tab. There, usually on the far right side, is the Sort & Filter icon that looks like a funnel. Click Sort the entire sheet from Largest to Smallest.
For those with a newer version of Excel, it’ll ask if you want it to sort just the column or the entire sheet. Select the entire sheet. If you have an older version, you may need to select the entire sheet and then choose the column to sort from the drop-down.
Once you have reordered your data, you’ll find the dates and times of the tweets that got the most impressions (the ones seen by the most people in your audience). If you see a trend based on day of the week or time of day, you have found the peak times for your tweets to go out to be seen by the most people.
Review the top 50 or 100 tweets, and you’ll most likely find at least a few time trends. Note: You need to tweet consistently to get an accurate assessment.
#4: Find the Most Engaging Tweets
Now that you know when to tweet, do a similar sort on the Engagements column to see what types of tweets your audience likes the most. Twitter defines engagements as retweets, replies, favorites and any kind of click. The more actions a person takes after seeing your tweet, the more successful you were at reaching your audience.
Trends in engagement levels will tell you what types of messaging and content your audience prefers.
Highlight the Engagements column and sort the sheet so that the largest amount of engagement is on top. If you want, hide the Time and Impressions columns, so the corresponding tweets are right beside the numbers. This part is a bit more manual and qualitative, but it’s worth it to know which type of messages resonate with your audience.
Review the top 50 or 100 tweets or whatever number makes the most sense for you. If you can see a trend with fewer tweets, good for you. If you have the time and really want to be thorough, by all means dive deep into that data have a swim around.
Twitter ads will help you discover how to leverage your past success to accomplish more in the future. If you still need more insights, here’s another free tool to explore.
Now that you’ve cracked the code for what your audience wants and when they want it, craft effective Twitter updates and schedule them for the best times.
Twitter ads and Twitonomy are helpful and cost-effective. Find time to go through these reports to see what works for you and your competition. The improvement in results from your Twitter marketing will be worth it.
Once you get comfortable with this kind of data review, check back every week, month or quarter to make sure that you are still hitting the optimal mark. The social media world moves fast, and analytics will help you keep pace with the changes.
What do you think? Do you check your Twitter analytics? What tools do you use to analyze your tweets? What analytics do you find most helpful? Please share your thoughts and recommendations in the comments.