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social media tools Do you want to promote your local business to customers using Facebook?

Have you heard of Local Awareness Ads?

Local Awareness Ad campaigns are easy to set up and let you reach Facebook users based on the business location they’re closest to.

In this article you’ll discover how to target customers near your business with Local Awareness Ads on Facebook.

facebook local awareness ads

Discover how to use Facebook Local Awareness Ads to target customers.

Why Local Awareness Ads?

Instead of using boosted posts or Facebook ads to drive online engagement, your business can get a greater return on its advertising investment with local awareness ads that are designed to bring customers through your door.

You can set these ads up to serve people near your location with directions to your store. Or you can choose to provide a phone number so they can easily call you. Or let users message you if they have a question. All with the click of a button from your ad.

The best part is how easy it is to scale your campaigns to promote multiple locations to local customers. Here’s how.

#1: Create Your Local Awareness Campaign

While you can create a local awareness ad from the Ads Manager, you’ll want to create these campaigns in Facebook Power Editor because it gives you more flexibility with audience targeting.

If you don’t use the Power Editor Chrome extension, you can access the Power Editor dashboard from the Facebook Ads Manager by clicking on the Power Editor link in the horizontal menu at the top of the page.

power editor link

You can now open Power Editor from within the standard Facebook Ads Manager navigation menu.

Once you’ve opened Power Editor, you’ll need to start a new campaign by clicking the Create New button. Then you’ll open the Objective drop-down menu and select Local Awareness from the list.

select local awareness

Select Local Awareness as your objective if you want to promote a local business.

From here, enter the first location of the business you want to promote. It’s important that you use only one location per local awareness ad campaign so you can optimize the performance of individual campaigns in the most granular way possible.

use one business location per campaign

Remember to use only one business location per campaign.

#2: Define the Ad Target

To determine who sees your ads on Facebook, you’ll edit the audience section of your ad set. You need to determine two parametersthe geographic location you want to target and the custom audience you want to target.

For instance, the ad group we created above is targeting everyone who logs into Facebook in Aventura, Florida. If you want to promote your local clothing boutique, you could refine this audience with behavior targeting to reach only shoppers in Aventura, Florida.

use behavior targeting

Use behavior targeting to drill down to the right audience for your ad.

There are hundreds of targeting combinations you can use on Facebook. If you want to use more than one targeting method per business location or in a split test, be sure to create a new ad set for each one. This will let you accurately track the performance of each targeting method.

For instance, if you want to target online shoppers as well as in-store customers, create two different ad sets so you can customize the budget and track the performance of each one separately.

use behavior targeting

These ad sets promote the same business location but target audiences with different behaviors.

#3: Design Your Ads

To get the most out of local awareness ads, you need to give the people who see your ad a reason to stop by your store or contact you. Let people know why they should pay attention to your message early in the ad copy.

First, in the text portion of your ad, consider highlighting a promotion and include a call to action.

Next, choose an image that is relevant to what you’re offering. If you’re a restaurant and you want more reservations for dinner, you might use a picture that shows a plated meal or a welcoming host. If you’re trying to attract in-store shoppers, an image like the one in the ad below would work well.

Finally, use the description line to give customers one more reason to click on your ad. You’ll also want to include one of Facebook’s call-to-action buttons to encourage viewers to call your establishment, get directions to your location, send you a message or learn more about your offer on a specific page of your website.

Following these steps, here’s what a local awareness ad might look like.

use one business location per campaign

Successful local awareness ads motivate people to interact with your business.

Remember you’ll need to create ads in each ad set of your campaigns.

#4: Scale Your Campaign for Multiple Locations

If you have more than one brick-and-mortar location, you can quickly scale your local awareness campaigns for all of your stores.

First, select the original campaign and duplicate it.

use one business location per campaign

Complete campaigns can be scaled easily.

Next, rename the copied campaign to match the additional location name. In the example below, the copied campaign is renamed for Boston.

rename each campaign to match its location

Rename each campaign to match its location.

Select both ad sets for the newest location and change the location targeting to match the audience in the additional location.

adjust your targeting to each location

Adjust your targeting to each location.

Now you can either modify the existing ads from the original campaign or create new ads. Considering how you can set up your target location at the ad set level, it makes sense to create location-specific ads to tailor the customer experience. This is a good idea if you feature images of your stores and they’re different for each location.

Conclusion

By using these tips, you can create a local awareness ad campaign for one or several of your locations in minutes. Each of your campaigns can drive more foot traffic by giving customers directions, making it easy for them to call you and offering the option to use messages.

What do you think? Have your tried local awareness ads for your business yet? Did you see an increase in foot traffic? Have you developed techniques that helped you increase your return on investment? Please share your thoughts in the comments below.

how to use facebook local awareness ads to target customers

Tips for using Facebook Local Awareness Ads to target customers.

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  • Is that adds are paid or they are free services?

  • Rocco Alberto Baldassarre

    They are a paid option

  • Viktor Egorov

    So obvious article……..for those people who can’t read info on the Facebook guides))) it has no value at all

  • Awesome new feature for local businesses! This is perfect for brick and mortar businesses and even greater for the ones with multiple locations as you stated in the post. Thanks for the content!

  • Great article!

    Local Awareness Ads are dirt cheap too. Great for retargeting with the Call Now button also for local and national service businesses.

  • Rocco Alberto Baldassarre

    You are welcome Andre!

  • Rocco Alberto Baldassarre

    Thanks Justin. I believe Local Ads are a great feature!

  • sharondoconnor

    Do these ads need a Facebook page in order to create them? Or can they run just by putting in the address of the location one wants to promote?

  • Rocco Alberto Baldassarre

    Hi Sharon, they do need a page. Usually, having a page also helps with the CTR

  • I would like to go for lead generation Facebook ads for my business named as crazymutants.com
    How it will help me to get more and more traffic to my website and increase visits. Please suggest me…!

  • Rocco Alberto Baldassarre

    I would recommend setting up a special offer to see how many people show interest and claim it. you should then follow up with it via email

  • I find this very useful especially for small businesses. They know who their audience is and they can target it easily.

  • timlem

    I have a question regarding facebook and multiple locations. We are a church and have 7 locations – I want them to be able to “Check in” to each of those locations but only want one facebook page. Any advice?

  • Hey Rocco, I started using this for a client. I am looking at Ads Manager and the performance stats: Numbers of “results” and “reach” are almost the same — in the thousands. This is different to a regular ad or boost where results are always lower that reach. What does this mean for Results: The number of actions as a result of your ad. The results you see here are based on your objective. And Reach: The number of people your ad was shown to. I gave a CALL button with phone number, but thousands of people did not call… What does Results mean in Local Awareness Ads?? Can you shed some light?

  • Rocco Alberto Baldassarre

    Hi Yasmin!

    Local awareness ads have awareness goals this means that the users you showed an ad to is your result. Reach is a bit higher than result because your frequency seems to be higher than one.

    You should be able to add a column BUTTON CLICKS. This should help you figure out how many people actually clicked on the button!

    I hope this helps!