Common Questions Answered: Social Media Marketing World : Social Media Examiner

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Where and when is the conference?

Location: Social Media Marketing World takes place in San Diego, California at the San Diego Convention Center (111 W. Harbor Drive, San Diego, CA 92101). Click here for travel details.


ALL-ACCESS TICKET DATES: Wednesday, March 20 to Friday, March 22, 2019.

MARKETER & COMMUNITY TICKET DATES: Thursday, March 21 and Friday, March 22, 2019.

Click here and scroll down for the schedule.

What is included in the registration fee?

Your completed registration provides you the following:

Ticket Options:All-Access
(Most Popular)
Ends Friday!
Access Keynotes YES
Access ALL SessionsYES
Access Workshops (extra day)YES
Access Live Stage and Networking Plaza StagesYES
Recordings (*keynotes, sessions, & workshops)YES
Networking PartiesYES
Networking PlazaYES
Retail Price$1597

Airfare and hotel accommodations are not included in the registration fee. We have negotiated the best available rates at the several local hotels, including our headquarters hotel. Click here for hotel details.

Are the workshops included with my registration?

If you purchased an All-Access ticket, then yes your All-Access ticket grants you access to all of the workshops. We will only close a room once it has reached maximum capacity.

How do the tracks work?

Your All-Access or Marketer Ticket to Social Media Marketing World grants you access to ALL tracks. Your Community Ticket only grants you access to content located inside the Networking Plaza. We will only close a room once it has reached maximum capacity.

Can I purchase just a single-day pass?

Your ticket to Social Media Marketing World provides access to everything within your ticketing option. Single-day passes are not available.

Can tickets be shared with more than one person?

Tickets cannot be shared. However, you can fully grant your access to the event to another person prior to the start of the conference. All such requests must be submitted by email to Only requests made by the original registrant will be honored.

Can I bring a guest to the conference and networking events?

All attendees at the conference and networking events must be registered attendees who purchased tickets.

Are there student, government, group, nonprofit, or military discounts?

The current price for Social Media Marketing World tickets is the best and only available rate.

I am traveling from outside the country and need a VISA letter? Can you help me?

We are glad to assist you as we have people coming from over 50 countries each year. Your first step is to purchase a ticket to the conference. Once you’ve done that, please send an email to: We will reply with what we need to provide you with a VISA letter.

Will there be Internet access at the conference?

Yes, complimentary Internet access will be available in the conference meeting spaces at the San Diego Convention Center.

Are meals provided at the conference?

Food will be available for purchase on-location inside the San Diego Convention Center for all ticketing options.

Where can I find the Terms of Service and Code of Conduct?

Great question! Click here for the Terms of Service and click here for the Code of Conduct.

What is the weather like and what should I wear?

Conference attire is business casual for all events, including the evening events. The average temperature in San Diego is 70° F. For outdoors, a light jacket is recommended. Dress in layers. Temperatures usually range from the low 50’s to the high 70’s and can be breezy by the coast. Click here for the current weather.

What is the refund policy?

Please be aware of the following cancellation policy: If you cancel before October 31, 2018, you will receive a full refund. If you cancel between November 1, 2018 and December 15, 2018, you will be refunded 50% of your registration fee. If you cancel after December 15, 2018, you are not eligible for a refund but may send someone in your place. You may resell your ticket. To request a refund or fully grant your access to the event to another person, email Only requests made by the original purchaser/registrant will be honored.

Do you offer media passes?

This is not your typical event. Because our target audience are social media marketers, every attendee is part of the “media” and many will be publishing findings from the event. Because of this we don’t offer traditional media passes.

We do have time-sensitive discounts available that are the currently published prices. When those expire the price will go up. If you’re interested in coming, you should take advantage of these discounts.

Will session recordings be available?

If you purchase an All-Access ticket, you will receive recordings of every session, workshop, and keynote at no added cost. Alternatively, you may purchase a Virtual Ticket to get access to session recordings.

How can we become an event sponsor?

Click here for details.

Do you have an affiliate program?

Yes we do. Click here for details.

How do I update my registration details?

If you need to change the name that will appear on your registration badge, add your company name, or change your contact details, click here to log in to your profile page and make those changes.

If you have forgotten your registration password, look for the “Lost password” box to have the system reset your password.

What are the dates for your event in 2020?

Social Media Marketing World 2020 will be in San Diego at the San Diego Convention Center, starting on Sunday March 1st to Tuesday March 3rd, 2020.

Have other questions?

Payment questions: Email

All other questions (registration, travel, etc.): Email or call +1 858.413.7488 and one of our team members will help you out.

Attendee portal: Click here.

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