Wondering how social customer care improves your marketing results? Want tips for acquiring and retaining customers?
To explore why marketers should care about taking care of customers, I interview Shep Hyken.
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The Social Media Marketing podcast is designed to help busy marketers, business owners, and creators discover what works with social media marketing.
In this episode, I interview Shep Hyken, a customer service and experience expert. He's also a professional speaker and author of multiple books including The
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