social media how toWant to learn more about your website visitors?

Have you heard of Facebook Analytics?

In this article, you’ll discover how to install and use Facebook Analytics to reveal data about the Facebook users who visit your website.

How to Use Facebook Analytics for Your Website by Kristi Hines on Social Media Examiner.

How to Use Facebook Analytics for Your Website by Kristi Hines on Social Media Examiner.

#1: Create a Facebook Pixel for Your Website

If you haven’t already installed the Facebook pixel on your website for Facebook advertising, you need to do so to get Facebook Analytics for your website.

To install the pixel, go to your Ads Manager or Business Manager, click the advertising account for your website, and go to the Events Manager > Pixels dashboard.

Facebook pixel installation

Next, click the green Create a Pixel button.

Facebook pixel installation

On the following screen, click the Create button to create your first Facebook pixel.

Facebook pixel installation

Facebook gives you three options for installing the pixel code on your website: Use an Integration or Tag Manager, Manually Install the Code Yourself, or Email Instructions to a Developer.

Facebook pixel installation

To get the most out of Facebook Analytics and your pixel, select the Manually Install the Code Yourself option. Facebook then gives you directions on how to install the main pixel code on your website.

After you install the code, Facebook can send test traffic to your website to confirm the pixel is installed correctly.

Facebook pixel installation

When you click Continue, you get additional options for tracking specific events on your website.

Facebook pixel installation add events

If you toggle a specific event, you get the code you need to add to the web page to track it.

Facebook pixel installation add events

You can use the Send Event Parameters toggle to add dollar values to applicable events such as generating leads or purchases.

Facebook pixel installation add events

After you set up the events you want to track with your pixel, click Done at the bottom of the screen to finish your setup. As visitors start coming to your website and the pages where you installed the pixel event code, you’ll see the data in your Facebook pixel dashboard.

Facebook pixel dashboard analytics

The time it takes to collect data from your website with the pixel depends on the number of people who visit your website on a daily basis. Until you receive 100 visitors who are over 18 and have been active for 30 days, you’ll see this or the Not Enough Data message:

Facebook pixel we can’t show this data message

#2: Add Events Tracking to Your Existing Facebook Pixel

If you already have a Facebook pixel installed on your website, it will track the Page Views event by default. To get the most out of Facebook Analytics and your pixel, track additional events with the pixel.

To update an existing Facebook pixel, visit the Events Manager > Pixels dashboard in your Ads Manager and click the Set Up button next to your pixel.

Facebook pixel update

Next, choose the Manually Install the Code Yourself option.

Toggle the events you want to track on your website to get the code you need.

Facebook pixel update

When you’re finished, click Done at the bottom of the screen to finish your setup. As people start to visit your website and the pages where you installed the pixel event code, you’ll see the data in your Facebook pixel dashboard.

Facebook pixel update

#3: View Facebook Analytics Data for Your Website

After you create a Facebook pixel, you can see it in the list of analytics entities for your Facebook Analytics. Use the search box at the top left of the screen to filter your entities by keyword and see a preview of users (visitors).

Facebook Analytics website

When you click the pixel that corresponds to your website, you see the Facebook Analytics Overview screen. Here, you’ll find a summary of the Facebook Analytics data for your website, starting with the number of unique users (number of unique website visitors), new users (number of new website visitors), sessions (number of website visits), and page views (number of pages viewed in a session) in your key metrics.

Facebook Analytics website

Next, find out when people visit your website most in the Active Users: Last 24 Hours and Active Users: By Hour blocks. You also get some basic demographics for your website visitors in the People block.

Facebook Analytics website

In the Active Users block, you can see the number of visitors by month, week, and day.

Facebook Analytics website

Beneath that, view the top traffic sources, referrer domains, and top URLs (pages on your website with the unique visitors).

Facebook Analytics website

Next, view search sources, social sources, and median session length (average time visitors spent on your website).

Facebook Analytics website

Finally, get stickiness (monthly active users divided by daily active users), age and gender, country, and device OS data.

Facebook Analytics website

Click the View Full Report link at the top right of any block in the Overview screen to see detailed breakdowns of the data presented.

Facebook Analytics website

#4: Create Customized Views of Your Facebook Analytics Data With Segments

Facebook Analytics offers several ways to customize how you view Facebook Analytics data for your website: Segments, Funnels, Cohorts, and Breakdowns. You can access and create segments at the top of your analytics data.

Facebook Analytics create new segment

When you set up a new segment, you create a view that filters your Facebook Analytics data based on conditions you define.

Segments can be defined by events tracked with your Facebook pixel, demographics (age, city, country, gender, and region), device info (details about technology used by your visitors), and web parameters (domain, URL, referrer, traffic source, or UTM).

Facebook Analytics create new segment

As you define your segment, you see a preview of the total number of users within that segment.

Facebook Analytics create new segment

After you’ve defined your segment, click the Save button at the bottom and name it.

Facebook Analytics create new segment

To use your segments to view the Facebook Analytics for your website based on the conditions you defined, apply your new segment or select the segment from the drop-down menu at the top of the screen.

Facebook Analytics apply segment to filter data

From the Segments drop-down menu, select Clear Segment to remove the filter on your Facebook Analytics data, choose a different segment to view, or click the X to delete a segment you created.

Facebook Analytics segments menu options

#5: Track Visitor Behavior Throughout Your Sales Funnel

If you created events for your pixel that track specific steps visitors take to make a purchase on your website, you can use those events to create a funnel. For example, if your website has an ecommerce checkout system, track when visitors add a product to their cart, initiate checkout, add payment information, and complete their purchase using events with the Facebook pixel.

To create a funnel, click Funnels in the left sidebar menu of Facebook Analytics and then click the Create Funnel button.

Facebook Analytics create funnel

Use the drop-down menu to find the events that correspond to each step of your funnel.

Facebook Analytics create funnel

When you’re finished adding steps to your funnel, click the Apply button to see how your funnel data will look.

Click the Save button to save funnels for future reference. Use this data to see where visitors exit your sales funnel or lead generation process. If you notice a lot of visitors drop off at a certain step in your funnel, visit that step on your website to see if you can optimize it to convert more visitors.

#6: View Data for Purchases

If you added dollar values to the events tracked by your Facebook pixel, you can see demographics and additional data about your customers. Click Revenue in the left sidebar menu.

Facebook Analytics view data for purchases

Use this data to view revenue amounts and purchasing trends over a specific time range, including a demographics report showing the age and gender breakdowns of your customers.

Facebook Analytics view data for purchases

#7: Learn How Groups of Visitors Behave Over Time

Cohorts reports let you view people who complete two events tracked by your Facebook pixel, such as a new user visiting your website and submitting a lead form.

To create a cohort, click Cohorts in the left sidebar menu and then click the Create Cohort button.

Facebook Analytics create cohort

Select the two events you want to analyze.

Facebook Analytics create cohort

When you click the Apply button, you’ll see the data that will help you measure and optimize for retention, lifetime value, and more.

Facebook Analytics create cohort

Click the Save button to save cohorts for future reference.

#8: Create Your Own Custom Breakdowns

Breakdowns allow you to view event parameters for the events tracked by your website’s Facebook pixel. When you click Breakdowns in the left sidebar menu, you’ll see some default breakdowns created by Facebook. Use these as examples for your own breakdowns.

Facebook Analytics view breakdowns

To create your own breakdown, click the Create Breakdown button at the top right of your screen. On the following screen, choose your event and the three parameters you want to use to analyze it.

Facebook Analytics create breakdown

Click Apply to see your results.

Facebook Analytics create breakdown

Use the drop-down menu next to the Apply button to save breakdowns for future reference.

#9: Discover the Most Active Users of Your Website

The Percentiles report allows you to see which groups of visitors to your website are the most active or producing the most value through purchases. When you click Percentiles in the left sidebar, you should see percentiles for Page Views by default.

Facebook Analytics percentiles

According to Facebook, the above report shows the distribution of people who have viewed a page on your website, where X is the percentile of users and Y is the number of page views. You’ll see the average number of times your top 30% of users have viewed a page on your website if you’re viewing the 70th percentile for page views.

Below the default, you can select from the list of events tracked with your Facebook pixel to create a custom Percentiles report for purchases, leads, and other visitor activity.

Facebook Analytics percentiles

#10: View Analytics for Your Events

Click Events in the left sidebar to see all of the events your Facebook pixel tracks.

Facebook Analytics events

When you click through to an event, you see an overview of Facebook Analytics for visitors who completed that event.

Facebook Analytics events

#11: Review Overlapping Audiences

With Overlap, you can review how many unique users engage with your website on more than one channel or parameter. For example, your customers may use multiple devices when making a purchase from your website. Using the drop-down menus to select an event and event parameter, you can see how customers use multiple devices and which devices they use.

Facebook Analytics overlap

Hover over the bars to get specifics.

Facebook Analytics overlap

#12: Visualize Lifetime Value

If you’re tracking purchases with your Facebook pixel, you can click Lifetime Value in the left sidebar to see the lifetime value of your visitors. Hover over the blocks of data for more information.

Facebook Analytics lifetime value

#13: Dive Deep Into Your Visitor Demographics

Under the People section in the left sidebar, you’ll find five reports for your website visitor demographics, starting with Highlights.

Facebook Analytics People Highlights

In the Highlights report, you’ll see an overview of the breakdowns of age and gender, language, country, and city of your visitors.

Facebook Analytics People Highlights

In the Demographics report, find job title, education, and relationship status data about your visitors.

Facebook Analytics People Demographics

In the Page Likes report, view the pages most liked by people who have visited your website.

Facebook Analytics People Page Likes

In the Technology report, discover the device OS version, device OS, app version, and device model used by each of your visitors.

Facebook Analytics People Technology

Click the Household/Purchase report to see additional information such as household income, retail spending, purchase behavior, household size, spending methods, home ownership, and lifestyles of your website visitors.

Facebook Analytics People Household Purchases

#14: Check Your Settings

The last item in the left sidebar, Settings, lets you view the settings for your Facebook Analytics entity. This is where you can choose to allow all analytics users the ability to see purchase data, update your time zone, and adjust any other settings related to the Facebook Analytics for your website.

Facebook Analytics Settings

You can find the settings for your Facebook pixel under your Ads Manager.

.
Conclusion

As you can see, Facebook Analytics offers a lot of valuable information for business owners and marketers. You can use this data to see what Facebook captures about your website visitors.

What do you think? What have you learned from your Facebook Analytics? Let us know in the comments!

Tags: ,

Get Social Media Examiner’s Future Articles in Your Inbox!

Join 450,000+ of your peers! Get our latest articles delivered to your email inbox and get the FREE Social Media Marketing Industry Report (49 pages, 77 charts)!