• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer

Social Media Examiner | Social Media Marketing

Your Guide to the Social Media Jungle

  • 🔥 Free Newsletter
  • ☀️ Web3 Conference
  • 🔎 Find Marketing Help
  • ⚙️ Tools
  • 🗓️ Events
  • 🎧 Shows
    • Social Media Marketing Podcast
    • Social Media Marketing Talk Show
    • Crypto Business Podcast
    • Our YouTube Channel
  • Content
    • Articles
      • Web3
      • How To
        • Instagram Marketing
        • Facebook Ads
        • Facebook Marketing
        • YouTube Marketing
        • YouTube Ads
        • LinkedIn Marketing
        • TikTok Marketing
        • Clubhouse
      • View Points
      • Expert Interviews
      • Tools
    • Video Tutorials
      • Instagram Marketing
      • Instagram Ads
      • Facebook Marketing
      • Facebook Ads
      • LinkedIn Ads
      • TikTok
      • Clubhouse
  • Sponsor
    • Podcast Sponsorship
    • Email Sponsorship
    • Event Sponsorship
  • About
    • Society
  • Search
  • Web3 Business ConferenceLearn how to put NFTs to work for your business.BIG SALE, SAVE NOW!

    How to Set Up Facebook Shops to Sell Your Products

    by Mari Smith / August 25, 2020

    Does your business sell physical products? Wondering how to sell your products using Facebook Shops?

    In this article, you’ll learn how to create a shop on Facebook, use Commerce Manager to add products to your shop, and promote the products in your Facebook shop. You’ll also discover whether your business is a good fit for Facebook Shops.

    How to Set Up Facebook Shops to Sell Your Products by Mari Smith on Social Media Examiner.

    To learn how to set up a Facebook shop, read the article below for an easy-to-follow walkthrough or watch this video:

    About Facebook Shops

    Facebook page shops and Instagram profile shops have existed for quite a while but the latest iteration marks the most significant changes that impact small- and medium-sized businesses (SMBs).

    Historically, Facebook shops were geared toward online retail stores selling products but now Facebook is planning to expand the tools for service-based businesses and digital products. The biggest change is the build-out of a complete end-to-end commerce ecosystem.

    The Facebook Shops platform offers tools for promotion, sales, marketing, conversion, customer support, and more. SMBs can go fully native and set up a full online shopping experience for free on Facebook Shops. In addition, Facebook has made the strategic decision to continue partnering and expanding the relationships with third-party eCommerce tools such as Shopify, BigCommerce, WooCommerce, and many more. This is great news for you.

    three screenshots showing the various stages of a facebook pages shops post with a shoppable item of a desert-themed baby romper

    Now let’s look at five key new features of the latest iteration of Facebook Shops:

    • Unified single shop presence across the entire Facebook family of apps and services: This includes Facebook, Instagram Stories, ads, and coming soon, Messenger and WhatsApp.
    • Seamless checkout experience: Facebook stores the user’s credit card when they’ve made a purchase.
    • Real-time shopping on Facebook and Instagram Live: This feature alone has massive potential. Think QVC or Home Shopping Network meets Facebook and Instagram Live.
    • Artificial intelligence (AI): Facebook will be able to automatically identify and tag your products in photos. People will be able to link to product photos in Facebook and Instagram feeds.
    • Augmented reality (AR): Let your audience try on items like sunglasses, lipstick, and makeup, or use their mobile device to preview items in the real world. This feature is going to help increase conversions for SMBs.

    If you already have a shop on Facebook or Instagram, your shop will automatically update to the new Facebook Shops. You’ll get a notification or an email or both from Facebook.

    If you don’t already have a shop, read on to learn how to set one up for your business.

    #1: Decide If a Facebook Shop Makes Sense for Your Business

    Facebook Shops isn’t a good fit for every business. So before getting into the steps for setting up your business on the platform, let’s talk about who should and shouldn’t be using the new Facebook Shops.

    A Facebook shop would be a good option for your business if:

    Your Guide to the Future of Business

    Crypto Business Conference

    The Web3 renaissance opens up new opportunities for entrepreneurs, creators, and marketers who are ready to embrace the changes. But, who can you trust?

    Introducing the Crypto Business Conference; a premium event for anyone who wants to learn how to put Web3 to work for their business.

    Join us in sunny San Diego, California, for the first-ever crypto conference for business pioneers…not finance and tech nerds. You’ll get actionable, business-building ideas from proven innovators—without all the techie jargon.

    CLAIM YOUR SEAT
    • You mostly sell physical products.
    • You’re new to online commerce.
    • You have a third-party shop such as Shopify or BigCommerce. You can easily connect your catalog and try reaching a new audience on Facebook and Instagram.
    • You already promote or advertise your products on Facebook or Instagram.

    In these cases, there are clear benefits to your audience. They can have a seamless shopping experience, and when it’s available, you can try real-time shopping on Facebook or Instagram Live.

    On the other hand, don’t set up a Facebook shop if:

    • You mostly sell services or digital products. But remember, the situation might change.
    • You prefer to have full control over your online store or stick with your own merchant account or Shopify, for example.

    Otherwise, you may as well give Facebook Shops a go to help increase sales. You could reach a wider audience and make more money.

    When you make a sale through your store, you’ll pay a selling fee which is 5% per shipment. If the transaction is less than $8.00, it’s a flat fee of $0.40.

    #2: Set Up a Facebook Shop With Commerce Manager

    Now let’s dive into how to create your Facebook shop. There are two main components you’ll need to set up: Commerce Manager (if you haven’t already) and your Catalog Manager. By the way, on Instagram you’ll need a business profile to set up a shop.

    To get started, go to facebook.com/commerce_manager and click the blue Create Commerce Account button.

    option to create a commerce account within facebook commerce manager

    On the next page, you’ll see two choices for setting up your shop. Your first option is to go totally native and start on Facebook. Or if you already have an eCommerce platform like Shopify or BigCommerce, go with the second option.

    options to set up your facebook commerce account on a commerce manager or an ecommerce platform

    You’ll then see an informational screen that lists the items you’ll need to set up your account. This includes your U.S. bank account and routing number, tax and payment information, and shop preferences and policies. Click Next to proceed.

    Business Information

    The next screen outlines the steps to take to set up your account. Click the Set Up button under Business Information first.

    dialog box to set up your business information for your facebook commerce account

    Now give your commerce account a name—ideally, the name of your business.

    dialog box option to name your facebook commerce account

    On the next screen, select your Facebook page. If, like me, you’ve had a shop before, select that page and it will convert to the new Facebook shop.

    option to connect your facebook account during facebook commerce account set up

    Launch Social Projects Faster and Easier

    FindHelp Marketplace

    Looking for a content creator, campaign manager, or strategist for your social channels or a special project?

    Find the right expert for even the most complicated project or campaign in just a few clicks with our new FindHelp marketplace. You'll have more time to focus on other areas of your business without sacrificing your social presence. Browse highly qualified Facebook and Instagram experts today.

    FIND HELP TODAY

    Now Facebook wants you to connect to your Business Manager account. If you don’t have one, this article walks you through how to set one up. Click Finish Setup when you’re done.

    option to connect your facebook business manager account to your facebook commerce account

    Products and Settings

    When you get back to the initial setup screen, click Get Started under Step 2 to move on to Products and Settings.

    For your product catalog, you can pick an existing catalog if you had one before or create a new catalog.

    facebook product catalog option to connect an existing or new catalog

    Now set the shipping options you’ll offer in your shop. Remember Facebook shops are mostly for physical items so you’ll need to indicate what your standard, expedited, and rush shipping charges are.

    screenshot example of facebook shop shipping options which might be available

    The next screen is for your return policy. Enter the number of days customers will have to return purchases to you and provide a customer service email. You can’t proceed without entering these details.

    screenshot example of facebook shop return policy and customer service email which might be available

    Payouts

    The final step is to tell Facebook where you want to receive the money from any sales you make. When you see the initial setup screen again, click Get Started under Payouts.

    First, fill in your bank details. After that, select from the drop-down menu of categories of what you sell.

    set up menu option samples under the what do you sell? facebook shop menu option

    Next, select the state where you do business. If you have a physical location, provide the tax registration number for your state; that’s not your tax ID number. If you don’t have a physical presence business, just hit Skip for Now.

    set-up menu option examples under the where do you do business? facebook shop menu option

    On the Tax & Representation page, select your business type (Corporation, Non-Profit, Partnership, Individual, or Sole Proprietorship) and enter personal details for the individual who will serve as a representative for your business.

    set-up menu option examples under the tax & representation facebook shop menu option

    Finally, link your bank details because Facebook pays out directly to your bank. When you’re done, click Finish Set Up.

    #3: Add Products to Your Facebook Catalog

    Now you’re ready to add products to your catalog. Go into the Commerce Manager account you just set up and click Inventory in the left-hand menu. Then click the Add Product button on the right.

    add product option under the inventory tab of the facebook commerce manager set-up menu

    Facebook gives you three choices for adding products to your catalog: Add each product manually, use data feeds, or connect the Facebook pixel. The data feed and Facebook pixel options are ideal if you have 50 or more items in your catalog. If you have fewer than 50, go with the manual option.

    add manually option under the add catalog products of the facebook commerce manager set-up menu

    Adding a product manually is super-easy. You upload a picture of the product and provide a name, description, content ID, and website links.

    manual product addition set-up options for facebook shoppable product including image, name, description, content id, and website links

    A lot of these fields are optional. You can enter a current price and sale price, inventory availability, product condition, shipping, and more.

    manual product addition set-up options for facebook shoppable product including product visibility, stock visibility, and inventory quantity amount

    After you add your first item, you’ll see the option to add more products.

    When you’re done, click the View Shop button to see what it looks like on your Facebook page.

    view shop button to preview what your facebook shop looks like on your page

    To get back to your shop at any time, go to your Facebook page, click on Shop in the navigation, and then click on Manage Your Catalog.

    menu option to manage your catalog from your facebook page shops tab

    What’s Next?

    Setting up your Facebook shop is the first step. Now how do you get your products out there and promote them? Well, certainly you can do that organically on Facebook and Instagram. Instagram has a dedicated Shopping tab and shops have a destination on the Explore page. You can also share your link to your shop outside of Facebook and Instagram.

    Of course, you can also go the paid route with ads. Facebook lets you set them up directly in Catalog Manager. You can do traffic ads or dynamic ads with the pixel on your website, or promote collections with the storefront ad or a lookbook. There are a lot of options to get more customers through paid means.

    What do you think? Will you set up a Facebook or Instagram shop to sell your products? Which new Facebook Shops features will be most beneficial to your business? Share your thoughts in the comments below.

    More articles on Facebook marketing:

    • Find a step-by-step guide for creating a complete Facebook ad funnel that works.
    • Learn how to sell more with Facebook custom audiences.
    • Discover how to use Facebook Live as the cornerstone of your marketing efforts.

    Curious about NFTs, DAOs, and Web3?

    Crypto

    Follow the Crypto Business podcast to find out how NFTs, social tokens, DAOs (and so much more) will affect your business in the near future.

    Every Friday, host Michael Stelzner interviews leading industry experts about what works right now in Web3 and what to expect in the future, so you can prepare your business for the shift, even if you're a total newbie.

    FOLLOW THE SHOW

    Tags: Facebook, Facebook Business Manager, Facebook Shops

    About the authorMari Smith

    Mari Smith is a widely-recognized social media speaker and trainer, author of The New Relationship Marketing, and coauthor of Facebook Marketing: An Hour A Day. Follow Mari on Twitter: @marismith.
    Other posts by Mari Smith Âť

    Get Social Media Examiner’s Future Articles in Your Inbox!

    Get our latest articles delivered to your email inbox and get the FREE Social Media Marketing Industry Report (39 pages, 50+ charts)!

    Industry Report Cover

    Worth Exploring:

    Facebook

    Marketing Help Explore More →

    Instagram

    Marketing Help Explore More →

    YouTube

    Marketing Help Explore More →

    Linkedin

    Marketing Help Explore More →

    Facebook Ads

    Marketing Help Explore More →

    Social Media Marketing Industry Report

    Get Free Report →

    Social Marketing Trends

    The data you've been missing!

    Need a new plan? Find out how thousands of marketers plan to change their social marketing activities in our 14th annual Social Media Marketing Industry Report. This 39-page report reveals what marketers have planned for their organic social activities, video marketing, social ads, and more. Get this free report now and never miss another great article from Social Media Examiner.

    Enter your email to get
    our free report:


    Footer

    Your Guide to the Social Media Jungle
    Copyright © 2022 Social Media ExaminerÂŽ
    All Rights Reserved. Terms of Use | Privacy Policy.

    Helpful Links

    • About us
    • Our content via email
    • Our podcasts
    • Our YouTube channel
    • Our live show
    • Our industry report
    • Sponsorship opportunities
    • Write for us…
    • RSS
    • Accessibility