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In this video I interview Becky Carroll, who is the author of the great new book, The Hidden Power of Your Customers.
Becky shares the story and meaning behind her “ROCK” strategy and why it is so important to focus on your existing customers.
Be sure to check out the takeaways below after you watch the video.
Here are some of the things you'll learn in this video:
Discover Proven Marketing Strategies and Tips
Want to go even deeper with your marketing? Check out the Social Media Marketing Podcast! Publishing weekly since 2012, the Social Media Marketing Podcast helps you navigate the constantly changing marketing jungle, with expert interviews from marketing pros.
But don’t let the name fool you. This show is about a lot more than just social media marketing. With over 600 episodes and millions of downloads each year, this show has been a trusted source for marketers for well over a decade.
- What you need to know so you can focus on giving your existing customers the whole package
- How to generate new opportunity for a business of any size
- How to make your product into an orchestrated customer experience
- How to go beyond just customer service
- What is the best way to provide Killer Customer Service
- How you can discover who your true advocates are
Connect with Becky on Twitter @bcarroll7. You can also check out Becky's blog: Customers ROCK!.
What do you think? How do you generate more opportunity with existing customers? What tips do you have to share about your customer service? Please leave them below.
Curious About How to Use AI?
Our newest show, AI Explored, might be just what you're looking for. It's for marketers, creators, and entrepreneurs who want to understand how to use AI in their business.
It's hosted by Michael Stelzner and explores this exciting new frontier in easy-to-understand terms.
Pull up your favorite podcast app and search for AI Explored. Or click the button below for more information.
