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  • Social Media Marketing World10th annual. Biggest industry event. Get the recordings!IMPROVE YOUR MARKETING

    How to Generate More Opportunity From Existing Customers

    by Michael Stelzner / May 4, 2012

    social media expert interviewIn this video I interview Becky Carroll, who is the author of the great new book, The Hidden Power of Your Customers.

    Becky shares the story and meaning behind her “ROCK” strategy and why it is so important to focus on your existing customers.

    Be sure to check out the takeaways below after you watch the video.

    Tools Resource Guide

    Looking for something to make your life easier?

    Discover the tools we recommend to drive engagement, save you time, and boost sales across your entire marketing funnel or business.

    Whether you need help planning content, organizing social posts, or developing your strategy, you’ll find something for every situation.

    FIND YOUR NEXT FAVORITE TOOL

    Here are some of the things you'll learn in this video:

    • What you need to know so you can focus on giving your existing customers the whole package
    • How to generate new opportunity for a business of any size
    • How to make your product into an orchestrated customer experience
    • How to go beyond just customer service
    • What is the best way to provide Killer Customer Service
    • How you can discover who your true advocates are

    Connect with Becky on Twitter @bcarroll7. You can also check out Becky's blog: Customers ROCK!.

    What do you think? How do you generate more opportunity with existing customers? What tips do you have to share about your customer service? Please leave them below.

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    Introducing Web3 for Beginners, a course taught by Michael Stelzner, the founder of Social Media Examiner.

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    CLICK HERE TO GET FREE ACCESS

    About the authorMichael Stelzner

    Michael Stelzner is the founder of Social Media Examiner and the Social Media Marketing Society. He's host of the Social Media Marketing Podcast, the Web3 Business Podcast, and he's founder of the Social Media Marketing Society. He also authored the books Launch and Writing White Papers.
    Other posts by Michael Stelzner »

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