Do you use Twitter to stay connected with your customers?
Have you integrated Twitter into your customer service strategy?
Would you like to know which companies are doing this best?
Why Twitter Customer Service?
Gone are the days when people would call up a company and complain.
Now, people are more likely to head to their smartphones or computers to tell the world how terrible a product or service is.
That’s why customer service is becoming increasingly important on social media platforms like Twitter.
A study done by Simply