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    Author: Jim Belosic

    6 Ways Small Businesses Can Win With Facebook

    October 20, 2011

    Are you seeking a bigger Facebook presence, but have a small budget?

    You may see your small business efforts on Facebook like David compared to the Goliath presence big businesses enjoy.

    There's a lot that small businesses can learn from the way big businesses approach Facebook, but the separation between your little company and international corporations isn't as vast as it may sometimes appear.

    In this article, I'll show you six ways you can model your efforts after the successful campaigns run by big businesses, and some ways you

    Continue Reading about 6 Ways Small Businesses Can Win With Facebook →

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    7 Tips for Dealing With Upset Facebook Fans

    August 30, 2011

    What do you do when you've just received a less-than-complimentary Facebook wall post from someone who likes your business (or used to, so it seems)?

    The customer could have a simple complaint, or be so upset he's gone on the offensive, making sure you and the rest of your community knows he's angry.

    Your next steps are key to retaining not only the business of the angry customer, but the business of other fans who like your page as well.

    Continue Reading about 7 Tips for Dealing With Upset Facebook Fans →

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