Facebook Geotargeting Draws 500,000 Fans for Small Biz

social media case studiesMost of us know Facebook marketing is working when more sales roll in or site traffic grows.

But for Alex Morrissey of JamaicansMusic.com, that moment came when a party in Indonesia ran out of goats.

“We invited 200 people to the launch party, but because we’re on Facebook, 1,000 people came,” he said. “We had enough rice and peas, but we had to get more goats.”

indonesian party goers

A JamaicansMusic.com launch party in Indonesia, where the most Facebook fans reside, drew 1000 people.

But don’t let the goats fool you. Morrissey is as business-savvy as they come—even at 22. With a fast-growing music site started when he was in college, Morrissey is well on his way to becoming the Jamaican Mark Zuckerberg.

Today, Morrissey is proof that doing what you love can lead to success. And he says he wouldn’t be where he is today without Facebook.

The JamaicansMusic.com Facebook page now has more than 470,000 global fans—adding nearly 1,000 every day—making it what is thought to be the largest Facebook fan page of any in the Caribbean.

More importantly, the business is bringing in an income and has grown Morrissey’s business to five employees.

JamaicansMusic

JamaicansMusic.com has used Facebook from early on to grow its fan base and revenue.

 

Organization: JamaicansMusic.com

Social Media Handles & Stats:

Highlights:

  • The Facebook page draws about 150,000 unique visitors every month and nearly 1,000 new fans each day.
  • Giveaways and live chat on Facebook for an album launch grew the fan base from 25,000 to 40,000 in just two weeks.
  • Offering a free music download from a sponsor drove 5,000 new fans in a matter of hours.

He Built It, They Came

Morrissey started the website a couple of years ago as a college student at the Art Institute of Fort Lauderdale. He simply couldn’t find a good site dedicated to the reggae and dancehall music he enjoyed, so he created his own.

Alex Morrissey

Alex Morrissey, now 22, started JamaicansMusic.com while still in college.

But likeminded fans of those styles of music soon discovered JamaicansMusic.com. There, they can listen to relevant Internet radio stations, watch videos and learn about artists.

“It was a personal thing where I could find all my favorite music,” he said. “When I noticed how many people were actually visiting, I started asking them questions about what they wanted.”

As traffic has grown, Morrissey has improved the content and started promoting it heavily through Facebook. He moved back to Kingston, Jamaica and opened an office. Now a multimedia company, Jamaicansmusic.com hosts live events and recently started its own Internet radio station and magazine.

jadio

Fans can access the company's Internet radio right from a Facebook tab.

He owes the site’s momentum largely to the growing Facebook traffic. But Morrissey doesn’t just post on the site’s wall. He’s taken a few strategic steps that have made all the difference: rich content on Facebook, attractive giveaways and geographic targeting of promotions.

Idea #1: Make your fan page interesting

JamaicansMusic.com brings people to the Facebook page with engaging and fresh content. First, the team posts several new items on the wall each day, usually music videos. The engaging posts typically generate hundreds of likes and multiple comments.

Additionally, the site offers interest beyond the main wall with multiple content tabs for information such as a top 10 chart, new videos, the world’s biggest reggaefest and access to the company’s own Internet radio station, JADIO.

top 10

Fans can always find out what's hot on the Top 10 tab on JamaicansMusic.com's Facebook page.

 

Fans can also play the popular game created by Jamaicansmusic.com, Song Writa, where they can mix their own music.

song writa

Created by JamaicansMusic.com, the Song Writa game lets fans make their own music.

Idea #2: Give away free stuff!

Like a savvy music industry pro, Morrissey teams with radio stations, record labels and companies at least once a week to run hot promotions that draw fans in flocks. Often that includes a relevant giveaway like concert tickets or free phones.

As a result of those sponsorships, along with display advertising and commissions from iTunes.com, Morrissey has monetized both JamaicansMusic.com and the Facebook page.

For the Song Writa game, JamaicansMusic.com launched the new offering with an event that took place December 15 on the Facebook fan page. To increase attendance, the company offered BlackBerry Curve smartphones and a $5,000 (Jamaican) credit from mobile phone company Digicel.

Blackberry Curve

JamaicansMusic.com gave away Blackberry Curve phones to promote its new Song Writa game.

Those incentives helped draw 218 attendees. But more importantly, the launch helped drive early Facebook traffic up by 7,000 new fans over the course of four weeks. At its peak, about 15,000 users were playing the new game.

With Facebook, the growing startup saved major marketing dollars for its game launch.

“We were able to reach a large number of people interested in this game without spending any additional money on traditional means like newspaper ads,” Morrissey said.

Song Writa launch

Giveaways for the launch of the Song Writa game helped drive up the fan count by 7,000 and increase the number of gamers to 15,000.

Anything related to legendary musician Bob Marley always draws the greatest number of fans. When Marley’s son Damian released an album last year, JamaicansMusic.com teamed up with him.

distant relatives

A promotion with Damian Marley's new album brought in 15,000 new fans in two weeks.

The site ran competitions and gave away autographed CDs, posters and tickets to the live shows. Fans simply had to like the page to be entered. JamaicansMusic.com also hosted a live chat on Facebook with the artist, letting fans ask questions.

In just two weeks, the number of Facebook fans had jumped in response from 25,000 to 40,000.

The most impressive increase in fans came from the release of Vybz Kartel’s new and highly anticipated album. JamaicansMusic.com was given an exclusive track that was made available to fans for free if they entered their names and email addresses. Remarkably, the promotion brought in 5,000 new fans in just a few hours.

Idea #3: Target the audience geographically

Morrissey credits his success in attracting sponsors and advertisers largely to the page’s ability to provide specific demographic data. With tools such as Facebook Insights, he knows the breakdown of fans by country, gender and age, and shares that with sponsors. In fact, JamaicansMusic.com fans come from more than 230 different countries.

For example, Facebook Insights shows that, surprisingly, the greatest number of JamaicansMusic.com Facebook fans reside in Indonesia (more than 65,000).

Facebook Insights

Facebook Insights shows the exact global breakdown of the company's Facebook fans.

When meeting with advertisers, Morrissey shows them stats from Google Analytics and Facebook Insights.

“Since we have such a large fan base in each country, we feel we can get a lot more awareness [for sponsors],” Morrissey said. “It’s better than traditional media or even advertising. We can target countries so advertisers get better results.”

For advertisers like Samsung, Johnnie Walker and Digicel, Morrissey directs messages, wall posts and promotions only for certain segments of the Facebook audience. When he posts on the wall, he uses the pull-down tab underneath the status box and chooses “Customize.”  There, he chooses to share with those only in specific countries. With geo-specific targeting, he can be relevant to a segment of fans without alienating others.

custom content

The company keeps content relevant with wall posts targeted to fans in specific countries.

For the Damian Marley promotion, JamaicansMusic.com used Facebook geographic targeting to reach fans specifically in South America.

“That’s been very attractive to advertisers,” Morrissey said. “Sponsors get really specific by geographic location and type of music.”

As JamaicansMusic.com expands its offerings to a global audience, Morrissey anticipates that the site will get even more strategic in pursuing advertisers for country-specific promotions.

“Our plan for the fan page is to find top companies in countries where there are lots of fans, and provide a proposal, saying, we have these fans, we can, if you become a sponsor, promote products and artists in your country, to get you exposure and help us as well,” he said.

Growing Your Fan Base and Bottom Line, the JamaicansMusic.com Way

  1. Analyze Facebook demographics and proactively target sponsors—Know who your audience is and then find partners.
  2. Identify freebies sponsors can offer—Bring in fans by the hundreds with giveaways.
  3. Woo potential sponsors with stats—Show them they can reach their audience.
  4. Target content to unique segments of your fan base—Bring relevant offers just to certain parts of your fan base without alienating other segments.

What do you think? Have you tailored your content to your audience by geography or interest? Did it improve fan engagement? Leave your comments in the box below.

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About the Author, Casey Hibbard

Casey Hibbard is Social Media Examiner's case study writer. She is also president of Compelling Cases Inc. and author of Stories That Sell: Turn Satisfied Customers into Your Most Powerful Sales & Marketing Asset. Other posts by »




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  • http://felixrelationshipmarketing.com/ Juan Felix

    Hi Casey. What a great show case of how to use Facebook Pages to Engage with fans and grow a business. Thanks a lot for sharing these inspirational proofs of Facebook pudding. And to Alex, congrats man for making it happen. 

  • http://www.FaceForwardMedia.com SEM Services

    Congrats Alex, this just proves the importance of social media in today’s market.  Excellent post Casey.

  • http://www.socialmediaexaminer.com/ Michael A. Stelzner

    Hey Juan – I agree.  This is a great story about an innovative guy who has done very well :)

  • http://www.socialmediaexaminer.com/ Michael A. Stelzner

    Thanks!  She did a great job on this story.

  • Laura G

    W-O-W!! Again with the wonderful and practical examples!! What a great way to help us improve our strategy and to proove that Social Media isn’t just a fad. Love this article Casey!! Living in the Caribbean (Dom Rep) it is inspiring to see how you can make a difference while doing what you love..no matter where you are at. Thank you for sharing!!

  • http://www.facebook.com/alexjmorrissey Alex Morrissey

    Thanks for all the great comments! Let me know if you guys have any questions for me :)

  • http://theresesquared.com Thérèse Cator

    Great job Casey!  I really enjoyed this and as a lover of Jamaican music I will definitely spread the word! What’s most interesting is that a large percentage of their fanbase is in Indonesia which is why it’s best never to prejudge who your fans are going to be and to think outside of the box.

  • http://www.socialmediaexaminer.com/ Michael A. Stelzner

    Hey Alex! Thanks for agreeing to do this case study.  Great story.

  • http://felixrelationshipmarketing.com/ Juan Felix

    hi Alex. First, congrats with your great business. Very inspiring. And thanks for sharing your experience. Great to have the opportunity to ask you a question. Here it is:

    IMO, music -if you look at it as product or service- spreads almost like wildfire. Cause it’s a real emotional product / service. What would you advise a company that is thinking of launching an online money service? A lot less sexy IMO. What can they learn from your experience?
     

  • caseyhibbard

    Thanks for your comments Juan! It was an enlightening and inspiring story to write.

  • caseyhibbard

    Appreciate it Laura! Truly, the Internet – and now social media – make it possible to make a living anywhere.

  • caseyhibbard

    Good point Therese. I’m not sure if Alex knew that going in. Without Facebook, it would be harder to know where the audience is and also hard to reach certain segments specifically.

  • http://blog.socialmediahq.com/ Nick Robinson

    Another great case study! So as part of his advertising packages, he actually monetizes status updates? That’s very smart on his part.

  • Ashley

    This is cool stuff to consider for our own Facebook marketing. Thanks for sharing Alex’s inspiring and thriving business!

  • http://aremorch.com/ Are Morch

    Awesome and great presentation of this case study …

    Facebook Marketing 101 in one brilliant article.. Casey you got my attention here. 

    Cheers.. 

    Are Morch
    Hotel Advisor and Social Media Strategist

  • http://www.socialmarketingdynamics.com/ Sydney @ Social Dynamics

    Wow, pretty awesome progress. He’s quite a savvy kid. It goes to show that if you know what steps to take in the world of social media marketing, progress can be achieved in leaps and bounds.

  • http://www.online-business-virtual-assistant.com/ Shilpi Roy – Virtual Assistant

    This is such a great progress. Very inspiring! It’s great to know that so many made it so big, it’s stories like these that motivate people to do so much better in life and gives a lesson to never give up. Thank you so much for sharing this!

    Shilpi
    Singha Roy

    http://www.online-business-virtual-assistant.com/

  • http://www.facebook.com/people/Subrat-K-Acharya/1562454583 Subrat K. Acharya

    nice one.

  • http://www.bloggingfromparadise.com/ Ryan Biddulph

    Hi Casey,

    Simple and practical tips!

    Targeting seems like a great idea. Find out where your fans are, and cater to them. This wastes less energy promoting content to folks who aren’t interested.

    Thanks for sharing the comprehensive breakdown!

    RB

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  • juliot2012

    This is a fantastic article.  Thanks for always providing awesome content.

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  • http://www.squidoo.com/best-laptop-under-700 John Kavan

    It really proves that everyone excels at what they do best. He likes jamaican music.He likes internet and he likes facebook. He put them all together, then he got what he wanted. He’s just so good on how to get fans by winning their hearts. 

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  • http://tiffnetmarketing.com Ian Tiffin

    I can learn more from “Case Studies” than I can from any other form of training! Thank you Casey for this Golden Nugget… Great Job! …and Thank You Michael for making this available on your site!

  • caseyhibbard

    Thanks Ian! I appreciate the comment.

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  • inm

    I agree, this is an awesome story. I think its hard to replicate this type of success though because not every page is as interesting as Jamaican music though! :)

    I agree with the article in general though: you have to make people interested in your page and get them interested in what you have to offer. There are a number of services listed at http://buyfacebookfansreviews.com that can help any business gain more fans, but the ideal situation is to gain more people on your own. I think that businesses are seeing Facebook as more and more important to them and its going to continue to be a focus of marketing efforts going forward.

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  • http://www.internetconsultantindia.com/ Soumitra

    Alex, you have inspired me like anything. I am more than double your age. But you are terribly motivating!

  • http://internetconsultantindia.com/ Soumitra

    what’s that Nick ?

  • http://internetconsultantindia.com/ Soumitra

    It is facebook geo-targeting that makes the magic happen, of course not undermining Alex’s great creativity !

  • Dayna Camp

    Wow! That has really made me put my thinking cap on about what my passions are. There are so many directions you could go!

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  • http://www.thinkbigonline.com/ Samuel Junghenn

    Thanks Casey, great post.

    Any tips on tight geo targeting (10km radius)?

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