• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer

Social Media Examiner

Your Guide to the Marketing Jungle

  • 🔥 Free Newsletter
  • 🎙️ Podcasts
    • Social Media Marketing Podcast
    • AI Explored Podcast
    • Social Media Marketing Talk Show
    • Our YouTube Channel
  • 🌟 AI Society
  • 🗓️ Marketing Conference
  • đź‘‹ About Us
    • Marketing Events
  • Search
  • Embrace AI & MarketingGet Ongoing Training & SupportBEGIN YOUR JOURNEY NOW

    Twitter Introduces Conversation Insights and Upcoming Features for 2020

    by Grace Duffy / November 16, 2019

    Welcome to this week's edition of the Social Media Marketing Talk Show, a news show for marketers who want to stay on the leading edge of social media.

    On this week's Social Media Marketing Talk Show, we explore Twitter's newest conversation tools and other features coming to the platform in 2020 with special guest, Madalyn Sklar.

    Tune In to the Social Media Marketing Talk Show

    Listen to the replay of this week's show, below. You can also hear the show as an audio podcast on iTunes/Apple Podcast, Android, Google Play, Stitcher, and RSS.

    Watch the replay of this week's show below.

    powered by Crowdcast

    About Our Special Guest

    • Madalyn Sklar, a leading Twitter marketing expert, hosts the #TwitterSmarter Twitter chat and the #TwitterSmarter podcast.

    Use the timestamps below to fast-forward to our top stories in the replay above.

    • 2:55 Twitter Adds Conversation Insights Tool to Media Studio
    • 9:05 Twitter Rolls Out Option to Follow Specific Topics
    • 14:32 Twitter Shares List of Upcoming Features, Coming in 2020
    • 20:08 Twitter Considers Labeling Bots on the Platform with a Checkmark
    • 22:18 Twitter Tests Emoji-Type Reactions for Direct Messages
    • 24:38 Twitter's Testing a New Option Which Would Enable You to Switch Accounts in Tweet Replies

    divider

    Twitter Adds Conversation Insights Tool to Media Studio: The Publisher Insight section of Twitter Media Studio now features a new tool called, Conversation Insights. Conversation Insight enables publishers to see tweets they may have missed on a customizable dashboard, enabling them to see what's being said about them minute-by-minute over time.

    Go beyond mentions and hashtags to understand what people are saying about you.

    Introducing Conversation Insights in Media Studio. 👇https://t.co/iXiKX7yALY

    — Twitter Media (@TwitterMedia) November 13, 2019

    Twitter Rolls Out Option to Follow Specific Topics: Twitter is finally rolling out the ability to follow specific topics on the platform the same way one might follow individual accounts. This feature was first announced in mid-August and was discussed a previous episode of the Social Media Marketing Talk Show.

    Twitter is rolling out Topics, a way to follow subjects automatically in the timeline https://t.co/FdUbR9qRRd pic.twitter.com/qaH3dUHeet

    AI Business Society

    Ready to Unlock AI Marketing Breakthroughs?

    If you’re like most of us, you are trying to figure out how to use AI in your marketing. Here's the solution: The AI Business Society—a new AI marketing community from your friends at Social Media Examiner.

    The AI Business Society is the place to discover how to apply AI in your work. When you join, you'll boost your productivity, unlock your creativity, and make connections with other marketers on a similar journey.

    I'M READY TO BECOME AN AI-POWERED MARKETER

    — The Verge (@verge) November 6, 2019

    Discover Proven Marketing Strategies and Tips

    Want to go even deeper with your marketing? Check out the Social Media Marketing Podcast! Publishing weekly since 2012, the Social Media Marketing Podcast helps you navigate the constantly changing marketing jungle, with expert interviews from marketing pros.

    But don’t let the name fool you. This show is about a lot more than just social media marketing. With over 600 episodes and millions of downloads each year, this show has been a trusted source for marketers for well over a decade.

    CHECK OUT THE SOCIAL MEDIA MARKETING PODCAST NOW

    Twitter Shares List of Upcoming Features, Coming in 2020: Twitter's VP of Design and Research, Dantley Davis, shared a list of five new features that he's “looking forward to in 2020.” Most ideas focus on giving users more control over retweets and @ mentions as well as protection from conversations they don’t want to take part in.

    Features that I’m looking forward to in 2020.

    – Remove me from this conversation
    – Don’t allow RT of this tweet
    – Don’t allow people to @mention me without my permission
    – Remove this @mention from this conversation
    – Tweet this only to: hashtag, interest, or these friends

    — Dantley (@dantley) November 5, 2019


    Twitter Considers Labeling Bots on the Platform with a Checkmark: In an October 25th interview with The Wall Street Journal's Joanna Stern, the Legal, Trust, Policy and Safety Lead at Twitter, Vijaya Gadde, shared that the company might consider labeling bots on the platform.

    Things you learn when you “bump” into Twitter’s @vijaya in the elevator:

    – Twitter considering a bot label, similar to blue checkmark
    – Editable tweets not a priority for company
    – @jack kicks off executive team offsites with meditation

    WATCH HERE: https://t.co/dqU9HS6sIu

    — Joanna Stern (@JoannaStern) October 23, 2019

    She stated that “the more transparency that [Twitter] can provide in the product as to who is behind any account is a good thing.” This move is part of Twitter's efforts to battle trolls, identify bots, and combat misinformation on the platform.

    Twitter Tests Emoji-Type Reactions for Direct Messages: Twitter is trying to “make it easier and faster to respond to a Direct Message” by testing emoji reactions that can be attached to specific messages.

    Twitter is testing DM Reactions pic.twitter.com/Ihp7hsnaOH

    — Jane Manchun Wong (@wongmjane) October 16, 2019

    Twitter's Testing a New Option Which Would Enable You to Switch Accounts in Tweet Replies: Twitter appears to be testing a new option that enables users to switch accounts within the tweet reply process, “making it easier to manage multiple account interactions on the go.” This experimental feature was spotted by Twitter user, Renz Bernardo, and shared by social media expert, Matt Navarra.

    New? Twitter now lets you switch accounts on a tweet to reply using a different account

    h/t @ohitsmerenz pic.twitter.com/n4WFQz3yqE

    — Matt Navarra (@MattNavarra) November 8, 2019

    Other News Mentioned

    • Instagram Begins Hiding Likes in U.S.
    • Facebook Pay Starts Rolling Out Across Facebook's Family of Apps in the U.S. 

    Want to catch our next show live? Click here to subscribe or add our show to your calendar.

    AI EXPLORED

    Curious About How to Use AI?

    Our newest show, AI Explored, might be just what you're looking for. It's for marketers, creators, and entrepreneurs who want to understand how to use AI in their business.

    It's hosted by Michael Stelzner and explores this exciting new frontier in easy-to-understand terms.

    Pull up your favorite podcast app and search for AI Explored. Or click the button below for more information.

    I WANT TO LEARN MORE ABOUT AI

    Tags: News, Social Media Marketing Talk Show, Twitter

    About the authorGrace Duffy

    Grace Duffy, serves on the Editorial Staff at Social Media Examiner as News Producer. She is a social media strategist, marketer and content creator with a passion for connecting people through technology.
    Other posts by Grace Duffy »

    Get Social Media Examiner’s Future Articles in Your Inbox!

    Get our latest articles delivered to your email inbox and get the FREE Social Media Marketing Industry Report (43 pages, 50+ charts)!

    Industry Report Cover

    Worth Exploring:

    Facebook

    Marketing Help Explore More →

    Instagram

    Marketing Help Explore More →

    YouTube

    Marketing Help Explore More →

    Linkedin

    Marketing Help Explore More →

    AI

    Next Frontier Explore More →

    Social Media Marketing Industry Report

    Get Free Report →

    Social Marketing Trends

    The data you've been missing!

    Need a new plan? Discover how marketers plan to change their social activities in the 17th annual Social Media Marketing Industry Report. It reveals what marketers have planned for their social activities, content marketing, and more! Get this free report now and never miss another great article from us. Join more than 385,000 marketers!

    Simply click the button below to get the free report:

    Footer

    Your Guide to the Marketing Jungle
    Copyright © 2025 Social Media Examiner®
    All Rights Reserved. Terms of Use | Privacy Policy.

    Helpful Links

    • About us
    • Our content via email
    • Our podcasts
    • Our YouTube channel
    • Our live show
    • Our social media marketing industry report
    • Our generative AI marketing industry report
    • Sponsorship opportunities
    • RSS