FREE: Social Media Marketing Industry Report

Wondering how your peers are using social media? In our 10th annual social media study (44 pages, 70+ charts) of 5700+ marketers, you'll discover which social networks marketers most plan on using more (hint: it’s not what you think), how much time they spend on social media and much more! Get this free report and never miss another great article from Social Media Examiner.

You’ve probably heard people talking about social media monitoring. It’s wise to listen to conversations before you participate in them. Social media monitoring allows you to do just that.

But many brand and marketing managers responsible for social media don’t quite understand what social media monitoring is and why it’s important. Here’s a quick primer:

Social Media Monitoring Is Listening

Listening to online conversations is technically done without ears. Using search engine technology, social media monitoring tools scan the Internet looking for documents that contain keywords you select. They return those results in some sort of order that allows you to see where people have mentioned your brand, company, product or whatever you specified.

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With social media marketing evolving at a rapid pace, it’s essential to stay current on the latest industry trends. Here are some interesting findings from recent social media studies:

#1: Social Media Engagement Big Challenge for Many Businesses (Deloitte)

Survey results from a recent Deloitte study (2009 Tribalization of Business Study), point to some key challenges that organizations are facing as they move toward integrating online communities into their social media strategy.

Here are the top three areas respondents identified as obstacles:

  • Keeping visitors engaged:  30%
  • Getting people to join:  24%
  • Encouraging return visits to the online community:  21%

In addition, the majority of respondents agreed that the following are key business outcomes for their online communities:

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Great blog posts don’t magically engage readers. But by applying a few good tactics, your blog can attract and retain your ideal readers.

Here are seven powerful blog posting habits:

Tip #1: Clear Targeting

The first rule for creating effective content for your business blog is to completely understand why you’re blogging. Have a thorough understanding of your ideal reader’s (your customer’s) profile and of your core message as it relates to your business. If you have a really clear idea about who you’re writing for, it’s going to be easier to write. Your blog posts will be on target and on purpose. You won’t be meandering off into subjects that are irrelevant to your audience.

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In this interview I talk with Scott Monty—head of social media for Ford Motor Company—and the man in charge of Ford’s social media presence and initiatives like TheFordStory.com.

When you think of Ford, you might think “old American car company.” However, under the direction of Scott Monty, Ford has become one of the leading big businesses in America using social media to connect directly with consumers. And it certainly seems that Ford is on the right track to success, recently reporting 1 billion dollars in profit!

In this video, you’ll learn how Ford uses TweetUps to help Ford executives connect with customers across America and how Ford is humanizing its brand. Scott also provides advice to other businesses that are looking to capitalize on social media. Scott also has a little fun, as you’ll see…

VIEW VIDEO HERE NOW:

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