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    Author: Kristi Hines

    Top 6 Social Media Mistakes And How to Fix Them

    July 7, 2010

    While there are many success stories of people using social media for personal and business reasons, there are also plenty of people who may feel their efforts are not paying off.

    Whether you use social media to market your business, increase sales, promote your blog, or raise awareness for a non-profit organization, here are six reasons social media might not be working for you—along with ways to overcome these problems.

    Continue Reading about Top 6 Social Media Mistakes And How to Fix Them →

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    How to Use Social Media for Crisis Management

    June 11, 2010

    When most people think about the advantages of using social media for business, they immediately think of the marketing benefits.

    However, many businesses are starting to use social media as a tool for listening and providing customer service.

    When a crisis or emergency erupts, the power of social media can be an amazing tool for businesses.  A crisis can include anything from a simple website outage to negative publicity.  This article will reveal how to use social media during a crisis and provide many examples you can model.

    Continue Reading about How to Use Social Media for Crisis Management →

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