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    Author: Barry Welford

    How to Respond to a Social Media Crisis

    January 16, 2014

    Does your brand have a crisis response plan in place?

    Do you know what tactics to use to defend your reputation online?

    In this article, you'll discover three examples of reputation crisis response and seven steps for defending your own reputation online.
    Why Reputation Matters
    A global survey by Deloitte ranks reputation as executives' top strategic risk. The study found most reputation management programs don't support their business strategy well.

    It's important to understand the

    Continue Reading about How to Respond to a Social Media Crisis →

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