4 Ways to Use Tumblr to Connect With Customers
But one platform is almost never mentioned.
It is Tumblr, a network ideal for photo and video integration, as well as reaching out to a niche demographic.
Benefits of Being on Tumblr
With the introduction of ads that appear as highlighted posts, as well as the fact that Adidas just ran the first-ever large-scale brand campaign on the site, Tumblr is likely to keep on gaining traction and influence.
Let’s see which other brands have used Tumblr to their advantage, and how you can emulate their success.
#1: Use High-Quality Images to Promote Products
For retailers and online merchants, Tumblr is a great place to link up with consumers. For example, ModCloth, an indie clothing company, uses high-quality photos of its merchandise to entice followers to make a purchase.
On a post about polka-dotted dresses, shirts and headbands that the company sells, there were 131 notes comprised of re-blogs and shares.
Another company showcasing its products beautifully on Tumblr is Urban Outfitters. The brand simply lets its photos speak for themselves, selling the product without being overbearing to followers.
On some of the photos, which link to product pages on its website, there are upwards of 8,500 notes.
Customers don’t want to be sold products in an aggressive manner by businesses on social media platforms. They’d rather read interesting information, or in the cases of Urban Outfitters and ModCloth, look at pretty pictures.
#2: Post News and Information in Photo Form to Reach Visual Thinkers
Tumblr meshes well with fashion retailers and highly visual brands, but the site does not cater to text-based businesses. Companies heavily focused on words and information would not do well by posting 1,000-word articles on the site.
But wordsmiths shouldn’t fret because, oddly enough, news outlets have found their niche on Tumblr as well. Once businesses figure out how to replace words with images, they’ve struck gold.
The Entertainment Weekly Tumblr blog is nothing but a stream of large images. A recent post about the show Weeds ending included a photo of Mary-Louise Parker (aka Nancy Botwin) and a short paragraph with a summary of the news.
Tumblr users don’t like lengthy text pieces on their blog rolls. This is why a Tumblr blog helps companies producing information to reach a different audience—one that is visually oriented and might not spend the time to read.
#3: Add Personality to the Posts to Endear Your Brand to Followers
Just like other social media sites, on Tumblr, brands have free rein to be more personal with their followers than, let’s say, on network television.
The TODAY Show blog does just that—they combine funny captions with newsy images.
After the company rep running TODAY‘s blog posted the headline, “Beagle goes for walk, comes back with human skull,” and wrote, “Beagles are the best,” a follower replied, “Seriously, whoever runs the Today Show Tumblr is awesome at life.”
The rep then came back at the commenter with, “Really? I don’t know. I just got abnormally excited for a fake Hillary Clinton sighting.”
The posts are fun and humorous on the TODAY Show Tumblr, and because of this, it receives on average more than 100 notes per post. The show gets it right on the site where the top blogs have mostly been associated with humor.
Tumblr gives TODAY and other entities the freedom of inbound marketing, as opposed to outbound marketing, which is what the show is used to.
Instead of talking at viewers, it’s engaging in conversation with them. This is a tactic that will strengthen the relationship between the company and the consumer.
#4: Give Followers a Behind-the-Scenes Look to Make Them Feel Part of the Brand
The NBA and other brands utilize Tumblr to show customers a behind-the-scenes look at events and how they run. On its Tumblr, “NBA Through the Lens,” customers can see games from different angles and view scenes from the locker room.
Boqueria, a New York City restaurant, illustrates to followers how to make certain dishes from their menu in video form on its Tumblr.
In a recent video posted at the end of May, its executive chef demonstrated what goes into cooking croquettes.
Marketers must give in order to receive, whether they’re posting exclusive photos or demonstration videos.
Tumblr is an ideal place to strengthen brand loyalty. As Lauren Drell of Mashable writes, “Now more than ever, people want to know from whom they’re buying products, so Tumblr is a great way to let them see how great your company is. This helps build loyalty—and your bottom line.”
Tumblr offers a distinctive platform for brands. It affords them the opportunity to reach a specific demographic, easily post photos and videos and reinforce the relationship between them and customers.
The up-and-coming micro-blog is equally beneficial to the company and the consumer.
What do you think? Now that you’ve read about the advantages of Tumblr, do you think you’d use it in your marketing plan? Share your thoughts in the comments section below.
Kylie Jane Wakefield is a writer and publicist based in Los Angeles. She’s been published in The Content Strategist, The Greenpoint Gazette, Time Out New York and Jewcy. Other posts by Kylie Jane Wakefield »