Do you interact with them?
The key to effectively using social media for customer service is to listen, take action and make the most of what your community tells you.
In this article you’ll find out how to provide great customer service with social media.
Do you have the right tools?
To streamline your approach, you’ll need resources that work well with your business.
In this article I’ll share the best tools to manage and optimize your social media marketing.
Do you want to get more people inside your organization to support your social media activities?
If so, you’re not alone. Small businesses to Fortune 500 companies find themselves facing these challenges.
In this article, I’ll show you how to create an internal social media structure that will help you develop an effective long-term social media presence.
#1: Define the End Goal
First, identify how and why social media will be used to meet specific business and brand goals.