social media customer service : Social Media Examiner

social media how toIs your business active on social media?

Are your employees active there, too?

When employees are included in your social efforts, they become important brand advocates.

In this article you’ll discover how involving employees in your social media marketing benefits your business.

turn employees into social media advocates

Discover how to turn employees into social media advocates.

Continue Reading

social media how toAre your customers on social media?

Do you interact with them?

The key to effectively using social media for customer service is to listen, take action and make the most of what your community tells you.

In this article you’ll find out how to provide great customer service with social media.

offer customer service with social media

Discover how to offer customer service with social media.

Continue Reading

social media how toDo you want to improve your social media marketing?

Are you curious about what works for large companies?

The best way to add techniques to your repertoire is to look at what brands with high levels of engagement are doing.

In this article I’ll share 26 tips, an A-Z guide, from brands doing an excellent job of social media marketing and getting results to match.

26 ways brands use social media

Discover 26 ways top brands successfully use social media.

Continue Reading

social media how toIs social media working well for you?

Are you approaching it the right way?

Everyone uses social media differently, and the approach you use should be based on your goals.

In this article I’ll share three ways to use social media to get the results you want for your business.

use social media for business

Find 3 ways to use social media for business.

#1: Sell Products or Services

The instant nature of social media is ideal for sales. It’s no wonder social networks have become full-blown marketing channels. Those using a sales approach make no bones about the fact that they want you to buy their product or service.

When you’re selling, your updates likely include discounts and coupons, limited-time deals, new releases and promotions.

Continue Reading