jay baer : Social Media Examiner

Does your business respond to customers via social media?

Are you prepared to deal with upset customers?

To discover how to turn unhappy customers into happy fans, I interview Jay Baer.

More About This Show

The Social Media Marketing podcast is an on-demand talk radio show from Social Media Examiner. It’s designed to help busy marketers and business owners discover what works with social media marketing.

In this episode I interview Jay Baer, the author of Youtility, co-host of the Social Pros Podcast and founder of Convince & Convert, an agency and blog focused on digital marketing. His newest book is Hug Your Haters: How to Embrace Complaints and Keep Your Customers.

Jay will explore how to convert social media haters into raving fans.

You’ll discover why it’s important to hug your haters.

podcast 180 jay baer dealing with unhappy customers

Listen as Jay Baer shares what marketers need to know about dealing with unhappy customers on social media.

Share your feedback, read the show notes and get the links mentioned in this episode below.

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Have you considered starting a podcast?

Would you like to discover how to use a podcast to grow your business?

To explore why marketers are placing big bets on podcasting, I interview Jay Baer and Joe Pulizzi.

More About This Show

The Social Media Marketing podcast is an on-demand talk radio show from Social Media Examiner. It’s designed to help busy marketers and business owners discover what works with social media marketing.

In this episode I interview Jay Baer and Joe Pulizzi. Jay is the host of the Social Pros podcast and Jay Today. He’s also the man behind MarketingPodcasts.com. His company is Convince & Convert. Joe podcasts at This Old Marketing and Content Inc. He’s the founder of the Content Marketing Institute and the man behind the Content Marketing World conference.

Jay, Joe and I explore how podcasting has evolved since we all started.

You’ll discover how podcasting can help your business, how to work with sponsors and more.

jay baer and joe pulizzi podcasting for business

Listen as Jay Baer and Joe Pulizzi share how podcasting can help your business.

Share your feedback, read the show notes and get the links mentioned in this episode below.

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You can also subscribe via iTunes, RSS, or Stitcher. How to subscribe/review on iPhone.

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Do you use Facebook to promote your business?

Are you wondering how the recent Facebook algorithm changes will affect your marketing?

To learn what the future of Facebook means for your brand or business, I interview Mari Smith and Jay Baer for this episode of the Social Media Marketing podcast.

More About This Show

Social Media Marketing Podcast w/ Michael Stelzner

The Social Media Marketing podcast is a show from Social Media Examiner.

It’s designed to help busy marketers and business owners discover what works with social media marketing.

The show format is on-demand talk radio (also known as podcasting).

In this episode, I interview Mari Smith and Jay Baer. Mari is the co-author of Facebook Marketing: An Hour a Day and considered to be the world’s leading expert on Facebook marketing and Jay is the author of Youtility: Why Smart Marketing Is About Help Not Hype. He’s also host of the Social Pros podcast.

Mari and Jay share how to be successful with Facebook’s new algorithm and what these changes mean for your Facebook strategy.

You’ll learn how to monitor your reach and engagement, and how to navigate paid versus earned media in your content strategy.

Share your feedback, read the show notes and get the links mentioned in this episode below!

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You can also subscribe via iTunes, RSS, or Stitcher.

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Are you wondering how your business can be more useful?

Do you provide youtility?

To learn about youtility and a new way of thinking when it comes to marketing, I interview Jay Baer for this episode of the Social Media Marketing podcast.

More About This Show

Social Media Marketing Podcast w/ Michael Stelzner

The Social Media Marketing podcast is a show from Social Media Examiner.

It’s designed to help busy marketers and business owners discover what works with social media marketing.

The show format is on-demand talk radio (also known as podcasting).

In this episode, I interview Jay Baer, the founder of the award-winning blog Convince & Convert and co-author of The Now Revolution. His brand-new book is called Youtility: Why Smart Marketing Is About Help Not Hype.

Jay shares the many different ways companies are already providing youtility to their customers.

You’ll learn the three categories of being useful and how to implement them into your business.

Share your feedback, read the show notes and get the links mentioned in this episode below!

Listen Now

You can also subscribe via iTunes, RSS, or Stitcher.

Continue Reading