haters : Social Media Examiner

Does your business respond to customers via social media?

Are you prepared to deal with upset customers?

To discover how to turn unhappy customers into happy fans, I interview Jay Baer.

More About This Show

The Social Media Marketing podcast is an on-demand talk radio show from Social Media Examiner. It’s designed to help busy marketers and business owners discover what works with social media marketing.

In this episode I interview Jay Baer, the author of Youtility, co-host of the Social Pros Podcast and founder of Convince & Convert, an agency and blog focused on digital marketing. His newest book is Hug Your Haters: How to Embrace Complaints and Keep Your Customers.

Jay will explore how to convert social media haters into raving fans.

You’ll discover why it’s important to hug your haters.

podcast 180 jay baer dealing with unhappy customers

Listen as Jay Baer shares what marketers need to know about dealing with unhappy customers on social media.

Share your feedback, read the show notes and get the links mentioned in this episode below.

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