customers : Social Media Examiner

social media how toDo you want to find new customers for your business?

Have you considered searching for them on Twitter?

Thanks to public updates, searchable bios and a plethora of third-party tools, you can find customers on Twitter easier than you can on any other network.

In this article I’ll show you how to find your current and future customers on Twitter, without advertising.

#1: Start With a Strong Profile

Before you start looking for potential customers on Twitter, you need to make sure that any potential customers who visit your profile know who you are and what you do.

find more customers with twitter

Discover how to find more customers with Twitter.

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social media expert interviewIn this video I interview Peter Shankman, founder of Help a Reporter Out (HARO), vice-president of Vocus and author of Customer Service: New Rules for a Social Media World.

Peter shares the story of HARO and how customer service has evolved and gives insights into the best practices on how to engage with your customers on social media.

You’ll learn what you need to know to create a strong customer-service culture on social media.

Be sure to check out the takeaways below after you watch the video.

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social media expert interviewIn this video I interview Mark Yolton, senior vice president of the SAP Community Network.

Mark shares how SAP’s community of 2 million members from 200 countries is organized around business roles (such as developers, IT professionals and business process experts) to better engage with customers.

You’ll find out how SAP puts together content focused on specific needs to build their community. Listen to the tips to learn how you can get customers to participate in your community.

Be sure to check out the takeaways below after you watch the video.

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social media how toLooking to build your customer base and keep people coming back for more?

The answer is to reward your customers.Want to know how? Keep reading…

Why Rewards?

It’s easy to see that social media and other digital technologies are making a huge difference in the way brands interact with customers and how customers perceive a brand’s image.

With so many new business owners testing the waters of social media, it can be easy to forget what our focus should be. Just like any business situation, the customer should be our first priority, always.

Social media is another great way to drive traffic to your website, people into your stores, and ultimately, money into your bank account. One of the best ways to grow your customer base is to reward them.

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