customer feedback : Social Media Examiner

social media how to Are you participating in Facebook groups?

Want to start one to support your business?

Facebook groups help businesses promote products, support customers and much more.

In this article I’ll share nine ways Facebook groups can benefit your business.

nine ways to use facebook groups for business

Discover nine ways to use facebook groups for business.

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social media how toDo you have happy customers?

Want to use social media to help keep them that way?

Giving people an awesome experience on social media increases customer satisfaction and builds long-term loyalty.

In this article you’ll find five ways to improve your customers’ experience with social media.

enhance customer experience

Discover how to enhance your customers’ experience with social media.

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social media how toAre your customers on social media?

Do you interact with them?

The key to effectively using social media for customer service is to listen, take action and make the most of what your community tells you.

In this article you’ll find out how to provide great customer service with social media.

offer customer service with social media

Discover how to offer customer service with social media.

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social media how toDo you monitor what people are saying about you online?

Are you using this information to enhance your business?

The insights you gather about your customers, prospects, products and competitors with social listening can be valuable.

In this article you’ll discover eight ways to use social listening for your business.

Why Social Listening?

Social listening (or media monitoring, as some people like to call it) is about searching the web and the social space to see what’s being said about your company, your competitors and other topics of interest.

8 ways to use social listening

Discover 8 ways to use social listening for your business.

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