Want to improve customer satisfaction and advocacy?
To find out how to turn customers into advocates, I interview Joey Coleman.
More About This Show
The Social Media Marketing podcast is an on-demand talk radio show from Social Media Examiner. It’s designed to help busy marketers and business owners discover what works with social media marketing.
Joey Coleman joins us today. He’s a customer advocacy consultant and coach who has worked with Hyatt Hotels, NASA, and Zappos. Joey’s also a frequent keynote speaker and leads workshops on the customer experience and the customer journey.
Joey explores what it takes to turn a customer into an advocate.
You’ll discover the phases that lead to advocacy.
Share your feedback, read the show notes, and get the links mentioned in this episode below.