crm : Social Media Examiner

social media how toDo you want to keep more of your customers?

Looking for ways to nurture customer relationships with social media?

Social media can play a pivotal role in building more meaningful connections with customers, so they stay with you longer.

In this article, you’ll discover a five-step plan to help you boost customer loyalty with social media.

use social to nurture customer relationships

Discover five ways to improve customer loyalty with social media.

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social media how toAre your customers leaving negative comments on social media?

Do you need a plan to handle customer complaints?

Responding quickly and appropriately to negative social comments can help you increase customer loyalty and retention.

In this article you’ll find out how to deal with negative comments on social media.

handle customer complaints on social media

Discover how to handle customer complaints on social media.

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social media how toWould you like to create stronger ties with your customers?

Have you thought about building a Facebook group?

Today’s Facebook groups offer a way to create ties with thousands of members.

In this article you’ll find four ways Facebook groups can help build stronger customer relationships.

improve fan relationships with facebook groups

Find out how to improve fan relationships with Facebook groups

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social media how to Are you using social media to improve your customer service?

Is your current Customer Relationship Management process inefficient?

A fine-tuned social customer service strategy increases customer engagement.

In this article I’ll share four easy steps for developing a social CRM strategy.

Why a Social Media CRM Strategy?

Just about everybody uses social media in their daily lives. Why not use those online gathering places as an outlet for customer service?

steps to implementing social crm

Social media is a great place to offer CRM.

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