Social Media Examiner: Social media marketing, research, news and more!

FREE: Social Media Marketing Industry Report

Wondering how your peers are using social media? In our 10th annual social media study (44 pages, 70+ charts) of 5700+ marketers, you'll discover which social networks marketers most plan on using more (hint: it’s not what you think), how much time they spend on social media and much more! Get this free report and never miss another great article from Social Media Examiner.

social media how toDo you know if social media is helping you retain your existing customers? In this article I’ll discuss 7 key metrics to measure social media’s impact on keeping customers.

The cost-effectiveness of social media has vaulted it to the top of the list of tools used to improve customer retention. But how do you measure whether social media is affecting your ability to keep customers?

To examine this, let’s look at a case study of a company that has excelled at connecting with customers in social media spaces.

Continue Reading

social media researchFacebook is hot.  There’s no question that Facbeook has a large audience.  But what does this mean for marketers and business owners?

Here are three recent Facebook-related studies that answer these very questions by examining how much time Facebook users invest in the platform, if Facebook ads are effective and other Facebook trends among online merchants.

Continue Reading

social media expert interviewIn this video I interview Emily Crume, a sales executive at Digg. Emily shares how Digg has changed recently and how it’s now more accessible to the everyone.

For example, with the New Digg you can now automatically submit your blog posts to Digg.  Brands are encouraged to create brand profiles and become thought leaders through their presence on Digg.

Watch the video to hear how this New Digg works and be sure to check out the takeaways below.

Continue Reading

social media book reviewsWhen fifth-grader Kane Swift had to do a science project, he decided to help raise funds for the Susan G. Komen for the Cure campaign.

So he set up a Facebook fan page with the help of his parents. In just one week, he got more than 1,200 fans and raised $400!

“I can understand using Facebook for a fifth-grade science project,” I hear you saying. “But how do I use Facebook to market my business? I keep hearing that I should include social media in my marketing campaigns, but I don’t have a clue how to do that.”

Continue Reading