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Social media isnât something that weâre born to do. Yes, weâre social creatures by nature, but letâs face it… you were plenty busy before Twitter, Facebook, and LinkedIn came along.
The truth is, most marketers simply donât have the time to use all of these tools on a daily basis.
So the trick is to create and maintain a social media presence in as little time as possible, while remaining effective and worthwhile.
Here are three tips to manage your social media presence in as little as 10 minutes per day.
#1: Take One Platform Bite at a Time
Will you need a solid presence on Twitter and Facebook if you want to rock social media? Probably, but it doesnât mean you have to get it all going at once.
If you only have 10 minutes to work with, then youâll have to focus, which means that you shouldnât try to divide your time among all platforms equally.
For those getting started
Donât try to master each platform at once. Pick one and get that platform up and running before you jump to the next. If itâs Facebook, then take the time to get your Facebook page set up properly. If you decide to start with Twitter, then read this guide to get started.
This means youâll need proper branding (images, messaging, etc.), a proper bio, a decent FBML page and an active wall.
Focus on getting each part perfected before you move to the next, but in the end, itâs the wall that counts.
Want to see a good example of how to rock a wall page? Check out this recent conversation starter:
For those already rolling
If youâve already got everything set up the way you need it, then I recommend that you alternate between platforms on a daily basis. Ten minutes spent on Facebook in one day is better than 3 to 4 minutes every day.
Juggling doesnât work, so take it one platform at a time.
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CLICK TO LEARN MORE#2: Respond to Your Fans
Many companies feel the need to talk first and respond later. This isnât going to work.
First, most people arenât listening to you. Theyâre waiting for you to respond. This is especially true of consumers.
Even though this might seem like a drag, the reality is that itâs an opportunity for you to create an excellent experience and add to your companyâs narrative. If you can make a difference with just one reply, then youâre golden.
So… spend the most significant portion of your time responding to @âs, messages, wall posts, and most importantly… putting out fires.
This boils down to being an effective listener and having done a good job of setting up listening stations, while simultaneously being ready and willing to embrace detractors by meeting them on their turf and doing your best to take away their ammunition.
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CLICK TO LEARN MOREIf youâre dealing with a light day (no complaints), then spend time getting to know your people better. Donât differentiate between customers and prospects, because anyone can become a brand evangelist if you treat him right.
If this takes your 10 minutes, then at least youâve spent time on the important side of social media, which is improving and repairing relationships.
#3: Reach Out And Help People
Pick an off-day to reach out and lend a hand to people who donât expect it.
Many times, this can be a random person in a Facebook group, or even someone tweeting a question about your particular industry or niche.
Donât ask them to follow you and donât link a product. Simply seek out those who need help using searches and your networking skills, and give them what they need.
Might this lead to an invitation to join you on Facebook, Twitter, or your blog? Sure, but thatâs not the goal.
The goal is to get on peopleâs radar, and get them talking about you.
Itâs highly possible that the people needing your help the most donât actually know who you are, and just as you wouldnât shove a business card in someoneâs face at a conference (you wouldnât, right?), you shouldnât shove a link down a Twitter or Facebook userâs throat.
Just extend a helping hand so that they know who you are and how to find you. Thatâs it.
Once youâre good at doing this, you should be able to hit both Twitter and Facebook in less than 5 minutes. A tweet takes what, 10 seconds? In 5 minutes you should be able to send out 6 to 12 tweets and reply to a dozen Facebook threads.
If youâre worried about doing too much at once, then use a service like Social Oomph to schedule your replies. Thereâs nothing wrong with scheduling an authentic tweet, especially if it prevents the appearance of spam.
Pick Your Poison
Each of these three steps is important, and each will help you rock the social media universe. The key really is to focus on one or two actions per day, and leave the rest for tomorrow.
Obviously, putting out fires is important, but donât get wrapped up in it. Thereâs always another fire.
The same is true of replies. You donât have to reply to everything. Sometimes a blanket statement will do, while other times a tweet to a blog post will do.
If youâre hearing a lot of the same thing, then maybe itâs time to address it on your website so that you can send the message to everyone at once.
Lastly, donât underestimate the importance of just hanging out. Marketing messages often go unnoticed on Twitter and Facebook. Let your actions tell the story and your interaction be the message.
Donât try too hard to stand out. Believe it or not, doing the opposite might earn you all the respect you need.
How do you manage your social media? Let us know your thoughts and ideas in the box below.
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