Category: How To

Avaya can hear you. Maybe you just praised the communications giant online – or took its name in vain. Whatever you said, it's on the company's radar.

At a time when businesses are using social media to promote content and start discussions, Avaya has found that listening trumps talking.

"We're listening to social media and responding," said Paul Dunay, Avaya's social media ringleader, who is global managing director of services and social media marketing.

"There is no Tweet that goes unturned. No forum post that goes unturned where

Continue Reading about It Pays to Listen: Avaya’s $250K Twitter Sale →

Yes, Twitter is hot.  Have you noticed this growing trend: retweet buttons showing up on websites everywhere?

Did you know you can add retweet buttons inside your PDF files?  The benefit: readers can effortlessly share your great work with their Twitter followers—just by clicking a button in your PDF file.

Below I lay out how to do this in six simple steps.  By the way, if you like this article, please click the retweet button you see above.

Continue Reading about How to Add Retweet Buttons in Your PDF Documents →