Category: How To

8 Social Media Metrics You Should Be Measuring

November 9, 2010

Do you think social media measurement is only about return on investment (ROI)?

Are you struggling to find measurements that are meaningful to your organization? Do you feel like you're searching for a needle in a haystack of metrics?

Here are 8 useful metrics that you may not be measuring, but should be.
#1: Conversion Rates
Everyone wants to measure the volume of leads generated to get to the bottom-line ROI of social media efforts. But don't forget about the value of the conversion rate! While the volume may not be there yet, the

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26 Twitter Tips for Enhancing Your Tweets

October 27, 2010

Almost anyone these days can throw together 140 characters and call it a tweet. But to use Twitter for maximum business impact there are many tried and true content sources ready to be used.

In this post I'll introduce practical ways to use good content for your tweets, everything from A to Z.
#1: Answers
Think about the questions your customers and prospects asked you this past week. Or maybe there are the repeat questions you've already answered on the FAQ page of your website.

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How to Sell Products via Your Facebook Page

October 26, 2010

Ever wished you could directly sell your products and services from within Facebook? If so, this post is for you.

I decided to dig in and research the current landscape thoroughly, both to better understand the lay of the land and to save you the research hassle.

It was only a matter of time before Facebook and e-commerce would converge. Until a little over a year ago, only storefronts existed on Facebook, where merchants could display and promote their products and, with "Add to cart" buttons, imply e-commerce functionality.

But when

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