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    Author: Stephanie Shkolnik

    How to Use Your Social Media Team for More Than Just Marketing

    by Stephanie Shkolnik / March 28, 2016

    Are you fully leveraging the power of your social team?

    Have you considered using social for more than just marketing?

    Your social team can do more than manage your online community. Your team can also support the goals and functions of other departments in your business.

    In this article you'll discover four ways your social media team can contribute to the success of your business.

    Continue Reading about How to Use Your Social Media Team for More Than Just Marketing →

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    How to Offer Great Customer Service With Social Media

    by Stephanie Shkolnik / April 16, 2015

    Are your customers on social media?

    Do you interact with them?

    The key to effectively using social media for customer service is to listen, take action and make the most of what your community tells you.

    In this article you'll find out how to provide great customer service with social media.

    Continue Reading about How to Offer Great Customer Service With Social Media →

    14 Tools to Streamline Your Social Media Marketing

    by Stephanie Shkolnik / September 30, 2014

    Do you want to manage social media more efficiently?

    Do you have the right tools?

    To streamline your approach, you'll need resources that work well with your business.

    In this article I'll share the best tools to manage and optimize your social media marketing.

    Continue Reading about 14 Tools to Streamline Your Social Media Marketing →

    How to Get Employees to Embrace Social Media

    by Stephanie Shkolnik / October 24, 2013

    Are you struggling to get your social media activities off the ground?

    Do you want to get more people inside your organization to support your social media activities?

    If so, you're not alone. Small businesses to Fortune 500 companies find themselves facing these challenges.

    In this article, I'll show you how to create an internal social media structure that will help you develop an effective long-term social media presence.
    #1: Define the End Goal
    First, identify how and why social media will be used to meet specific business and

    Continue Reading about How to Get Employees to Embrace Social Media →

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    Need a new plan? Find out how thousands of marketers plan to change their social marketing activities in our 14th annual Social Media Marketing Industry Report. This 39-page report reveals what marketers have planned for their organic social activities, video marketing, social ads, and more. Get this free report now and never miss another great article from Social Media Examiner.

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