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    Author: Fred Perrotta

    How to Use Social Media for Customer Research

    September 12, 2012

    Looking for a low-cost way to conduct consumer research?

    Social media can provide a free treasure trove of data about your customers.

    With the right social media tools, you can learn what questions your customers have and which types of content they're sharing.

    This information will help you answer their questions, solve their problems and define your social media and content strategies.

    In this post, you'll learn how to quickly conduct research on social media and put it into

    Continue Reading about How to Use Social Media for Customer Research →

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