Staff Resource Page : Social Media Examiner

Your Role and Schedule

Your roles will be assigned to you by your supervisor. Contact them if you have any questions about what you will be doing on site.

Staff schedules will NOT be in InitLive this year. However, if you are managing volunteers, you will be their role manager and have access to see their shifts and communicate with them in InitLive.

Don’t hesitate to reach out if you have any questions.

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Travel

Please refer to the SME travel policy for travel allowances. Contractors click here. Full-Time staff click here. Send your invoice to Alex for reimbursement.

For travel from the airport to the hotel and back (only) please use the LYFT code – SMMWSTAFF20.

Hotel confirmations will be send to all staff the week of February 10.

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Staff Trainings

Pre-Event on Onsite

Prior to arriving on-site, we ask that you attend live if possible or watch the recording of the Pre-Event Training Webinar, we will post the link once it is completed.

During this call, we will highlight the event, reviewed the schedule, shared our Service Vision, and provided some additional logistical information to best prepare you for your role as Event Staff.

Here is a copy of the slides.

On-Site Volunteer Training

Friday, February 28, 2020: All staff are required to attend our SME staff training, which will be followed by dinner. The location and details will be sent out later. The times will be from 4:00-5:30pm for the training followed by dinner.

Saturday, February 29, 2020: Unless invited, you will not have to attend the all day training as in years past. All staff are, however, required to attend the alumni and staff lunch at 11:30 am.

Staff and Volunteer Appreciation: Join Social Media Examiner Tuesday evening after the final keynote at 6:45pm for some pizza, salad, and drinks to celebrate our successes at SMMW20. Only available for staff and volunteers. First drink is on us. RSVP here so we know you’re coming.

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On-Site Staff Information

Event Packet

Downloadable Staff Event Packet which contains information on our dress code, your meals, trainings, etc… all in one place

Packing List

Here is a quick one-page packing list made just for you.

Staff Dress Code

Depending on your onsite role, you will be wearing either a SMMW logoed short sleeve shirt at all times (varying on color) or dressed in business attire. We recommend wearing white or natural undergarments if wearing the white staff shirt. As the convention center temperature may vary, we recommend bringing a white long sleeve to wear under your shirt.

Please wear dark or khaki pants (no jeans) and nice, comfortable shoes (nice tennis shoes are fine).

Please bring a nice warm jacket with you, as there will be outdoor staffing needs. Average March temperatures for San Diego are high-60’s to mid 70’s during the day and low-50’s at night.

You will be provided a new t-shirt for each day you are working. You may keep your shirts at the conclusion of the conference or return them to Room TBD.

Volunteer Office

The volunteer office will be located in Room TBD of the Convention Center. You are welcome to leave your personal items here but Social Media Examiner cannot be held responsible for watching your belongings.

Meals

Staff will be provided the following meals. More details with locations and exact times will be shared as we get closer to the conference.

Thursday, February 27, 2020: A team dinner will be provided immediately following the event team training. This dinner is by invite only.

Friday, February 28, 2020: A team dinner will be provided immediately following the staff training at Marina Kitchen at the Marriott Marquis.

Saturday, February 29, 2020:

Lunch – Alumni and Leader lunch with the Social Media Examiner team. Details will be sent privately.
Pre-Event Networking Happy Hour (On Own) – Join the SME team as we kick-off the event at an informal happy hour at the Manchester Grand Hyatt at 8pm.

Sunday, March 1, 2020

Breakfast – Breakfast will be provided.
Lunch – Lunch vouchers will be provided to be used in the Networking Plaza .
Dinner – Dinner will be provided.

Monday, March 2, 2020

Breakfast – Breakfast will be provided.
Lunch – Lunch vouchers will be provided to be used in the Networking Plaza .
Dinner – Dinner will be provided.

Tuesday, March 3, 2020

Breakfast – Breakfast will be provided.
Lunch – Lunch vouchers will be provided to be used in the Networking Plaza .
Dinner (7:00pm) – Join Social Media Examiner for some pizza, salad, and drinks to celebrate our successes at SMMW20. Only available for staff and volunteers. First drink is on us.
Post Event Happy Hour (On Own) – Join the SME team as we celebrate the end of a great event at the Manchester Grand Hyatt at 8pm.

Wednesday, March 4, 2020

Debrief – Breakfast will be provided.

SDCC Food Options:

Lunch vouchers will be provided to you to use in the networking plaza. Check out some of the food options that will be made available to you.

Attending Sessions

Once you are done with your assigned role/shift, you are welcome to attend sessions.

Please remember that when you are wearing your staff shirt, attendees will assume you are “working” whether you are or not.

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Facebook Groups

To be a part of the SMMW Community before we get onsite, please joining the SMMW20 Community Facebook Group by clicking the “Join Group” button.

Want to connect with awesome SMMW volunteers before the event? Join the conversation on the private #SMMW20 Volunteers Facebook Group by clicking the “Join Group” button.

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Online Resources

Attendee Portal
Detailed Agenda
Speaker Photo and Bios
Networking Resources

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Content Study Resources

Track Training – Get to know our speakers and navigate our large tracks.

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Maps

Security

Security Information

Please wear your name badges AND wristband at ALL times.

We will have an overnight security guard on duty starting Saturday. However, we recommend high value items, i.e. laptops etc., be brought each morning and not be left overnight.

Security Reminders

Your safety is important to us. It’s important to take the same precautions you do in your home.

When in your sleeping room, please use ALL locking devices (deadbolts and safety latches).

Utilize hotel room safes. If a safe is not available or will not accommodate your laptop computer, utilize a security locking cable or keep your computer with you at all times.

Please take your valuables (i.e. laptop, iPad, purse, etc.) and printed materials with you when you leave meeting rooms.

Please carry the name, address and telephone number of the hotel with you whenever you are away from the hotel.

To maintain the integrity of SMMW, please shred all event documents before leaving and please do not take them with you.

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Code of Conduct

Please read the Social Media Marketing World Code of Conduct here.

It’s important that all staff abide by the Code of Conduct, but also be able to observe violations and take those to the appropriate leaders. All issues of sexual harassment, inappropriate behavior, or personal safety/feeling threatened should be taken immediately to Lisa Jenkins or Mike Stelzner.div

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Your Support Team

SME Operations: Nicole Sloane – (209) 329-0159
Event Logistics: Jaci Feinstein – (650) 996-0161
Editorial Information: Lisa Jenkins – (509) 552-9520
Sponsor/Media information: Emily Crume – (949) 444-8459
Phil Mershon’s assistant: Joanne Watt – (307) 421-2925
Mike Stelzner’s assistant: Jennifer Ocheltree – (760) 889-7219

Creating Transformational Moments Together