5 Steps to Hosting Successful Twitter Chats: Your Ultimate Guide
Hosting a Twitter chat is an amazing way to interact with your fans and followers, to better understand and grow your community quickly, as well as promote your brand and business.
I’ve seen the networking and promotional power of the Twitter chat, so I made up my mind to dig deeper.
It’s challenging to describe everything I learned in this one article, but I’ll do my best.
Here’s the all-in-one guide to prepare for and host your Twitter chat.
Why Twitter Chat?
A Twitter chat is a public Twitter conversation around one unique hashtag. This hashtag allows you to follow the discussion and participate in it. Twitter chats are usually recurring and on specific topics to regularly connect people with these interests.
Bloggers connect using #Blogchat hashtag.
4 Impressive Twitter Apps for Your Web Browser
Managing, monitoring and updating Twitter accounts takes time and effort. Especially if you’re looking after multiple accounts.
You definitely need a great app on your side to make things as simple and easy as possible.
Today I want to examine the best web-based third-party Twitter clients available.
Let’s take a look at what they have to offer and what’s missing.
#1: HootSuite
Like most social media dashboards, HootSuite uses a simple column layout. The light color scheme makes it easy on the eye and helps links and menu buttons to stand out.
4 Ways to Grow a Twitter Following That Matters
Is Twitter working for your business?
Are you looking to grow a larger and more relevant Twitter following?
This article will show you four actionable steps you can take to improve your Twitter experience.
Why Twitter Is Not Just a Numbers Game
Many brands, businesses and marketers have already discovered how powerful Twitter is for finding and engaging their audience.
Its low cost, immediacy and viral nature make it a favorite tool for everyone from news organizations to celebrities to small businesses.
Yet when marketers jump on Twitter for the first time, they wonder why they don’t get an overwhelming response to their initial tweet. Soon they learn that they must develop a following.
4 Ways to Use Twitter for Customer Service and Support
Do you have customers?
Are they on Twitter?
Are you using this amazing tool to support your customers?
Keep reading to discover four ways to provide amazing customer service with Twitter.
Why Twitter for customer support?
”I genuinely believe that any business can create a competitive advantage through giving outstanding customer care.” ~ Gary Vaynerchuk (@garyvee)
This is one of the best quotes I have heard. It must give any business a lot of comfort. Even if you have a million complaints, you can still lead with better customer service.
When my business recently had to weather a severe storm, we decided to default everything to simply being there for our users and customers. It was an incredible experience.
And what better way is there to give your best customer service than through Twitter?
Twitter has changed continually over the past few months, as the service becomes more and more mainstream.
The results we’ve seen from using Twitter as our most important support channel day in and day out are incredible.
8 Creative Ways to Use Embeddable Tweets
What if your Twitter conversations could expand to include more people from your online community?
Now you can thanks to embedded tweets, a new feature from Twitter.
Sharing Tweets Outside of Twitter
Embedded tweets allow you to take a tweet or a conversation and post it on your website or in a blog post. You can use this feature to share your Twitter conversation with a larger audience.
But more than that, the embedded tweets have interactive features. From an embedded tweet, a visitor to your website or a blog post reader can:
- Reply to the tweet and join the conversation.
- Share the conversation with their Twitter community using retweet.
- Mark the tweet as a favorite.
- View the Twitter profile of the tweet author.
- Follow the tweet author.
- View tweet replies by clicking the tweet date.
10 Ways to Deal With Upset Customers Using Social Media
How are you responding to upset customers?
No matter what you sell or what industry you’re in, you’re going to experience negative word of mouth.
You know, those customers who are expressing their complaints on social media.
It just happens.
Things break, problems come up and employees have bad days. But it’s how you handle it that separates you from everyone else.
Remember: Negative word of mouth is an opportunity.
A great response strategy can convert angry and upset customers into loyal, raving fans. The rule of thumb is that while unhappy customers talk to 5 people, formerly unhappy customers you win back talk to 10.
So get out there and embrace the negativity. Start responding. Here are 10 steps you can take to stop the negative, earn new fans and generate a ton of respect.
3 Twitter Browser Extensions for Better Social Management
Do you have more than one Twitter account?
If you use social media for your business or to promote other companies, you probably have many different accounts to keep track of.
Dashboard apps can help you keep tabs on various networks at once and update multiple accounts.
However, when you want an enhanced Twitter experience from your browser, these three free tools can help.
#1: Silver Bird
A feature-packed little extension, Silver Bird offers a multitude of Twitter features in a smart pop-up box.
