How to Use Twitter Direct Messages for Customer Service

social media how toDo you use Twitter for business?

Want to improve communication with customers?

Twitter’s recent tweaks to its direct message feature make it easier for users to reach you directly.

In this article you’ll learn how to use Twitter’s updated direct messages feature to improve communication with your customers.

use twitter direct messages for customer service

Discover how to use Twitter’s direct messages for customer service.



7 Tips for Getting Started With Twitter Marketing

social media how toAre you building a presence on Twitter?

Want to start with a solid foundation?

Twitter is a great platform for establishing yourself, growing an audience and making important connections.

In this article you’ll discover what you need to do to get the best results from Twitter.

seven twitter marketing tips

Discover seven tips for getting started with Twitter marketing.



How to Live-Tweet an Event to Help Your Business

social media how toDo you want to get more out of the events you attend?

Have you thought about live-tweeting them?

Live-tweeting events is a great opportunity to build an audience of targeted followers and increase influence in your industry.

In this article you’ll discover six ways live-tweeting can benefit your business.

What Is Live-Tweeting?

Live-tweeting is about sharing what people are saying at an event, as it unfolds. It’s very different from regular, everyday tweeting.

Just like tweetchats, live-tweeting requires participants to be focused on the event hashtag. So anything you tweet during this time has the potential to get attention and make an impact.

live tweeting to help your business

Discover how live tweeting can help your business.



4 Ways to Use Twitter Video for Your Business

social media how toHave you heard about Twitter’s new video feature?

Do you want to know how you can use it to your advantage?

Video is a great way to tell your story, connect with your audience and grow your Twitter following.

In this article you’ll discover four ways to use Twitter video for your business.

use twitter video

Discover how to use Twitter video for business.



8 Ways Twitter Chats Can Benefit Your Business

social media how toAre you active on Twitter?

Does your business participate in Twitter chats?

While it may be more challenging for businesses to participate in chats from behind a logo, it can be done.

In this article I’ll explain how to engage in Twitter chats as your business, so you can grow your network.

8 ways businesses benefit from twitter chats

Discover 8 ways businesses can benefit from Twitter chats.



How to Find and Remove Fake Followers from Twitter and Instagram

social media toolsAre fake followers clogging your social media accounts?

Would you like to get rid of them?

Chances are you have some fake followers on Instagram and Twitter. You might even be following some fake accounts, yourself.

In this article you’ll discover four tools to help you find and remove fake followers from Twitter and Instagram.

Concerned About Fake Followers?

Fake followers on social media accounts clutter your stream, reduce your engagement, expose you (and your legitimate followers) to phishing or spam and put you at risk for having your account deleted. And fake followers can’t buy your product or service!

find and remove fake twitter and instagram follwers

Discover how to find and remove fake followers on Instagram and Twitter.



How to Use Twitter Lists for Business

social media how toAre you using Twitter lists for your business?

Want to better organize your Twitter experience?

The right Twitter list can help you find, monitor and interact with the right people easily.

In this article you’ll discover how to create Twitter lists and ways to use them for your business.

How to Create a Twitter List

use twitter lists for business

Discover how to use Twitter lists for business.



Twitter for Business: What Smart Marketers Are Doing With Twitter

Do you use Twitter to promote your business?

Want to discover how to connect with your audience and engage on Twitter?

To learn how to use Twitter for business, I interview Laura Fitton.

More About This Show

The Social Media Marketing podcast is an on-demand talk radio show from Social Media Examiner. It’s designed to help busy marketers and business owners discover what works with social media marketing.

In this episode I interview Laura Fitton, co-author of Twitter for Dummies. She’s also founded OneForty (a Twitter app store) and now she is the Inbound Marketing Evangelist at HubSpot.

Laura and I will explore Twitter marketing.

You’ll discover how to market yourself on Twitter, develop relationships using the platform and more.


Listen as Laura Fitton shares what smart marketers are doing on Twitter.

Share your feedback, read the show notes and get the links mentioned in this episode below.

Listen Now

You can also subscribe via iTunes, RSS, Stitcher, SoundCloud or Blackberry. How to subscribe/review on iPhone.



Twitter Experiencing Massive Growth: New Research

social media researchIs Twitter part of your social marketing mix?

Are you wondering about Twitter’s growth potential?

Twitter’s foothold with television audiences and Millennial consumers suggest there are some marketing opportunities.

In this article you’ll discover findings from studies to help you determine how much to invest in marketing and customer service through Twitter.

research on twitter growth

Discover new research insights into Twitter’s massive growth.



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