Have you got a plan to support your customers via Facebook?
To learn how to use Facebook to support customers, I interview Mari Smith.
More About This Show
The Social Media Marketing podcast is an on-demand talk radio show from Social Media Examiner. It’s designed to help busy marketers and business owners discover what works with social media marketing.
In this episode I interview Mari Smith, the world’s leading Facebook marketing expert. She co-authored Facebook Marketing: An Hour a Day and is author of The New Relationship Marketing. Mari also teamed up with Facebook to assist in educational events.
Mari will explore a few new updates from Facebook and how to use Facebook for customer service and support.
You’ll discover how to create a good Facebook experience for your customers.
Share your feedback, read the show notes and get the links mentioned in this episode below.
Looking for exciting new tools to simplify the blogging experience? If so, keep reading.
We decided to get the scoop on today’s hottest blogging tools.
We asked 22 pros to share their favorite new finds. Here they are…
A great blogging tool I discovered a few months ago is InboxQ. I like it because it helps me come up with better blog topics. This tool helps you find questions people are asking on Twitter.
InboxQ lets you create campaigns with different keywords. Usually the best thing to do is to create campaigns with keywords from topics you specialize in. So when someone asks a question with those keywords, you will be updated about it and you can answer the question.
You can work on these questions and come up with better blog topics in your area of specialty. For example, I have two campaigns: one on white papers with keywords like white paper, whitepaper, etc., and the other on social media with keywords like social media, Twitter, Pinterest, Facebook, etc.