How Content Marketing Builds Trusted Relationships


social media expert interviewIn this video I interview C.C. Chapman, co-author of Content Rules.

C.C. explains why content marketing is important for businesses and the role it plays in building trusted relationships. He also shares how businesses can create stories to connect with customers.

Be sure to check out the takeaways below after you watch the video.

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How Southwest Airlines Is Connecting With Customers Via Social Media


social media expert interviewIn this video I interview Christi McNeil, emerging media specialist and spokesperson for Southwest Airlines. She handles the online media relations and is the voice behind the Southwest Airlines Twitter account.

Christi talks about how to use social media to connect with customers by sharing behind-the-scenes stories, covering breaking news and seizing opportunities to connect with customers on a deeper level.

Be sure to check out the takeaways below after you watch the video.

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Social Storytelling Boosts Donations for Ronald McDonald House Charities


social media case studiesIf you’ve ever been to a McDonald’s, chances are you’ve seen the donation boxes that support Ronald McDonald House Charities (RMHC) on the counter or at the drive-through window.

How can a little spare change possibly help fund the organization’s global network of hundreds of houses, family rooms and care mobiles (mobile care centers)?

A little change adds up – to nearly $25 million in donations last year with the help of social media. Donation boxes are the single largest ongoing fundraiser for RMHC, helping the charity serve 4.5 million children and families every year. 

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How to Create Compelling Blog Content


social media expert interviewIn this video I interview Chris Garrett, co-author of the best-selling book Problogger and the popular blog ChrisG.com.

Chris shares the foundation pieces you need to build a successful business blog and explains how to create killer content to engage your audience and get the results you want from blogging.  Chris also talks about the role blogs play within a good social media ecosystem and how this helps you connect with your audience.

Be sure to check out the takeaways below after you watch the video.

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