How TurboTax Uses Social Media to Engage Customers
If you live the U.S., then you’re likely thinking about next month’s tax deadline. You’re also likely using TurboTax to file you tax returns. In this video I interview Christine Morrison, Social Media Marketer at TurboTax. Christine shares some of the social media tactics TurboTax uses to engage their community.
Be sure to check out how TurboTax uses the social media platforms listed below.
Social Media Differences Among Teens, Boomers and Moms: New Study Findings
Relationship building via social media marketing is not a one-size-fits all endeavor. Moms, teens and Baby Boomers are three big social media subgroups groups that are unique.
Just like with traditional marketing, the more you know your audience, the more successful you will be at grabbing their attention and keeping it.
In terms of marketing opportunities, recent online buzz shows teens, Boomers and moms as three of the most desirable social networking groups. They are active on these sites and their behaviors have been studied closely.
Each group is unique, and the secret to success is understanding where they are spending their time and how they are using the social sites to engage and connect.
The Art of Social Media Conversations (an Interview with Jason Falls)
In this video I interview Jason Falls, founder of Social Media Explorer. Jason is an expert in helping large corporations build social media strategies.
In this interview, Jason shares the biggest mistake businesses make when using social media. He also shows the similarities between social media and public relations, how to engage customers and his excellent insights into the future of social media.
After you watch the video, be sure to read the takeaways listed below and let us know what resonated with you most.
Social Media Integration Big Theme for 2010
Social media integration is becoming a big buzzword this year. As social media marketing matures and starts playing a bigger role within marketing campaigns, businesses are beginning to see that social media can be integrated into many channels.
Here are two current studies that show how the integration of social media marketing is changing the way marketers connect and engage with their audiences—online and offline.
#1: Marketers Ditch Silo Campaigns and Report Social Media as “Critical for Success” (Alterian)
As digital and social media marketing mature, the demand for greater integration is evident. Marketers are quickly realizing that operating in a one-way marketing tunnel makes success impossible in this social media–saturated world.
The Secrets of YouTube Marketing Revealed
I bet you only use YouTube when your 10-year-old daughter wants you to watch some cute pet videos, right?
But you would never think of using it to market your business.
If I told you that YouTube has a ‘Science & Technology’ category, a ‘How To’ category, and an ‘Education’ category, can you begin to see the possibilities?
Whether you work for a high-tech company, a hardware store, or a university, you might want to learn more about using YouTube to publicize your operation.
How to Market Your Business With Twitter Lists
Twitter is a networking haven for businesses. But is there an easy way to draw the right people to you with Twitter?
The answer is yes and there’s a great Twitter feature that can help you: Twitter lists. Twitter lists can grab the interest of people you most want to meet, help you make a great first impression and can help you with marketing segmentation.
Below I’ll show you some unique ways to use Twitter lists. But first…
3 New Studies Show Value of Social Media & Businesses Slow Response
There are some interesting studies surfacing lately in the world of social media. Here’s a summary of three recent research findings covering the benefits of social media marketing, how forums help brands and how businesses are employing social media marketing.
#1: 50% of Small Businesses Say Lead Generation is Biggest Benefit of Social Networking
According to the “Small Business Marketing Forecast 2010” from Ad-ology, lead generation is the biggest benefit of social networking for U.S. small businesses.
7 Essential Design Elements for Great Business Blogs
When people hear the word design, they sometimes think only of making something look good, using colors and graphics to add interest. But on the web, and especially on a blog, design has a purpose: to grab readers when they arrive, make it easy for them to get what they want, and create trust through a consistent and professional look.
A well-designed business blog:
- Uses visual interest to make posts easy to read
- Brands your business in a consistent way
- Places useful information in places where it is easy to find
- Isn’t cluttered with things that aren’t helping you promote your business
- Makes it easy for readers to do what you want them to do
How MarketingProfs Manages Its Brand on Twitter (an Ann Handley Interview)
In this video I interview Ann Handley, Chief Content Officer for the 358,000 member organization MarketingProfs.
Ann talks about how she manages being the public face on Twitter for her organization. She also shares how her own Twitter strategy has evolved over the last 2 years.
In this video Ann also discusses the challenges of having employees represent your brands on social media and how to approach social media policies.
New Study Reveals Facebook Better Than Twitter for Marketers
The team at Social Media Examiner recently received a real gold mine of social media insight. It’s a mega report recently released by MarketingProfs called, “The State of Social Media Marketing.” This massive report highlights social media usage, strategy and predictions for 2010. And this article will bring you a small look at some of the findings from this content-rich report.
By the way, MarketingProfs used a three-tiered approach to craft this study, including consulting with a panel of social media experts, surveying more than 5,000 MarketingProfs readers and asking comScore to mine its panel data. This approach adds greater integrity and scope to the overall results.
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