<?xml version="1.0" encoding="UTF-8"?> <rss version="2.0" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:wfw="http://wellformedweb.org/CommentAPI/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:sy="http://purl.org/rss/1.0/modules/syndication/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" ><channel><title>Social Media Examiner &#187; peers</title> <atom:link href="http://www.socialmediaexaminer.com/tag/peers/feed/" rel="self" type="application/rss+xml" /><link>http://www.socialmediaexaminer.com</link> <description>Your Guide to the Social Media Jungle</description> <lastBuildDate>Sat, 11 Feb 2012 15:47:14 +0000</lastBuildDate> <language>en</language> <sy:updatePeriod>hourly</sy:updatePeriod> <sy:updateFrequency>1</sy:updateFrequency> <item><title>Introducing the Networking Clubs From Social Media Examiner</title><link>http://www.socialmediaexaminer.com/introducing-the-networking-clubs-from-social-media-examiner/</link> <comments>http://www.socialmediaexaminer.com/introducing-the-networking-clubs-from-social-media-examiner/#comments</comments> <pubDate>Sat, 24 Dec 2011 13:00:40 +0000</pubDate> <dc:creator>Michael Stelzner</dc:creator> <category><![CDATA[How To]]></category> <category><![CDATA[business advice]]></category> <category><![CDATA[clubs]]></category> <category><![CDATA[help]]></category> <category><![CDATA[michael stelzner]]></category> <category><![CDATA[network]]></category> <category><![CDATA[networking clubs]]></category> <category><![CDATA[peers]]></category> <category><![CDATA[social media clubs]]></category> <category><![CDATA[social media examiner]]></category> <category><![CDATA[social media questions]]></category><guid isPermaLink="false">http://www.socialmediaexaminer.com/?p=13202</guid> <description><![CDATA[What if there was an online place where you could lend a helping hand, connect with peers and get help? What if that place was free? Well, I have good news! Social Media Examiner is proud to introduce Social Media Examiner&#8217;s Networking Clubs. Keep reading to learn more about the Networking Clubs and how you [...]]]></description> <content:encoded><![CDATA[<p><img class="alignright" title="Social Media News" src="http://cdn.socialmediaexaminer.com/images/research-pose.png?9d7bd4" alt="Social Media News" width="110" height="166" />What if there was an online place where you could lend a helping hand, connect with peers and get help?</p><p>What if that place was free?</p><p>Well, I have good news! <strong>Social Media Examiner is proud to introduce Social Media Examiner&#8217;s Networking Clubs</strong>.</p><p>Keep reading to learn more about the Networking Clubs and how you can get in.<span id="more-13202"></span></p><h3>Why Networking Clubs?</h3><p>The social media marketplace has matured to the point where it needs <strong>a gathering place, a water hole, a virtual hangout where people can share ideas and connect</strong>.</p><p>More than 450,000 people visit Social Media Examiner each month.  But there isn&#8217;t really a place for folks like you to engage.</p><p>Yes, we have our Facebook wall with 71,000 fans.  However, we don&#8217;t really have a way for those fans to interact.  Plus, after a few days, whatever activity occurred on the wall is pretty much buried forever.</p><p><strong>Our industry needed something different</strong>.</p><p>So I got a crazy idea&#8230;  Why not hire some of the best developers I could find and build something powerful and new?</p><p>After months of hard work, I&#8217;m happy to reveal Social Media Examiner&#8217;s Networking Clubs.</p><p><a href="http://www.socialmediaexaminer.com/networkingclubs/" target="_blank"><img class="alignnone" title="http://cdn.socialmediaexaminer.com/images/clubs-thumb-an.jpg" src="http://cdn.socialmediaexaminer.com/images/clubs-thumb-an.jpg?9d7bd4" alt="" width="520" height="393" /></a><br /> <em>Here is a screen shot of the interest page for Social Media Examiner&#8217;s Networking Clubs</em></p><h3>What Are the Networking Clubs?</h3><p>I think the best way to explain the Networking Clubs is for me to simply show you.</p> <iframe src='http://player.vimeo.com/video/34136382?title=0&amp;byline=0&amp;portrait=0' width='520' height='455' frameborder='0'></iframe><p><em>Watch this video for a sneak peak into the clubs!</em></p><p>Social Media Examiner&#8217;s Networking Clubs are <strong>a place where marketers and business owners can help others, network with peers and get their questions answered</strong> about social media.</p><p>And here&#8217;s the cool part. It&#8217;s <strong>free now and FREE FOREVER</strong>.</p><h3>How Can You Get In?</h3><p><strong>We&#8217;re currently accepting folks into our private beta site</strong>. We&#8217;re looking for people who want to test out our new baby.  We expect to go live to the public in early 2012.</p><p><em>The first 500 people to get on our interest list will gain access to the Networking Clubs within 24 hours.</em> The remaining will be let in over time.</p><p><strong><a href="http://www.socialmediaexaminer.com/networkingclubs/" target="_blank">CLICK HERE if you want to get on the interest list for Social Media Examiner&#8217;s Networking Clubs</a></strong>.</p><p>Remember this will always be free and it&#8217;s gonna be a fun ride!!</p><p><strong>What do you think?</strong> Share your thoughts and comments in the box below.<div class="wp_twitter_button" style="float: right; margin-left: 10px;"> <a href="http://twitter.com/share?counturl=http%3A%2F%2Fwww.socialmediaexaminer.com%2Fintroducing-the-networking-clubs-from-social-media-examiner%2F" class="twitter-share-button" data-url="http://www.socialmediaexaminer.com/introducing-the-networking-clubs-from-social-media-examiner/" data-count="vertical" data-via="smexaminer" data-lang="" data-text="Introducing the Networking Clubs From Social Media Examiner &raquo; Social Media Examiner">Tweet</a><br /><script type="text/javascript" src="http://platform.twitter.com/widgets.js"></script></div> ]]></content:encoded> <wfw:commentRss>http://www.socialmediaexaminer.com/introducing-the-networking-clubs-from-social-media-examiner/feed/</wfw:commentRss> <slash:comments>3</slash:comments> </item> <item><title>How Comcast Supports Customers With Social Media (Video)</title><link>http://www.socialmediaexaminer.com/how-comcast-supports-customers-with-social-media-video/</link> <comments>http://www.socialmediaexaminer.com/how-comcast-supports-customers-with-social-media-video/#comments</comments> <pubDate>Wed, 28 Oct 2009 12:00:58 +0000</pubDate> <dc:creator>Michael Stelzner</dc:creator> <category><![CDATA[Expert Interviews]]></category> <category><![CDATA[Videos]]></category> <category><![CDATA[Comcast]]></category> <category><![CDATA[Comcast Cares]]></category> <category><![CDATA[Comcastcares]]></category> <category><![CDATA[customer support]]></category> <category><![CDATA[employees]]></category> <category><![CDATA[expert interview]]></category> <category><![CDATA[Frank Eliason]]></category> <category><![CDATA[NHL]]></category> <category><![CDATA[peers]]></category> <category><![CDATA[social media]]></category> <category><![CDATA[support]]></category> <category><![CDATA[twitter]]></category> <category><![CDATA[video]]></category><guid isPermaLink="false">http://www.socialmediaexaminer.com/?p=598</guid> <description><![CDATA[In this interview I talk with Frank Eliason—the senior director of national customer care for Comcast—and the man behind @ComcastCares. You may have heard that Comcast is on Twitter, but Frank talks about the channels Comcast monitors and how they engage customers. Frank mentions a concept called &#8220;peers helping peers.&#8221; In the video Frank also [...]]]></description> <content:encoded><![CDATA[<p><img class="alignright" title="Video Interview" src="http://cdn.socialmediaexaminer.com/images/interview-pose.png?9d7bd4" alt="" width="137" height="166" /></p><p>In this interview I talk with Frank Eliason—the senior director of national customer care for Comcast—and the man behind <a href="http://twitter.com/comcastcares" target="_blank">@ComcastCares</a>.</p><p>You may have heard that Comcast is on Twitter, but Frank talks about the channels Comcast monitors and how they engage customers.  Frank mentions a concept called &#8220;peers helping peers.&#8221;  In the video Frank also talks about what types of employees are best for handling Twitter support.  Frank shares how Twitter helped Comcast rapidly identify a problem during the NHL playoffs in less than three minutes.  He also shares the biggest mistakes businesses make with social media.</p><p><strong><span style="font-size: medium;">VIEW VIDEO HERE NOW:</span></strong></p> <iframe src='http://player.vimeo.com/video/7642557?title=0&amp;byline=0&amp;portrait=0' width='480' height='271' frameborder='0'></iframe><p><span id="more-598"></span></p><p>I wanted to provide a bit of the back story on this interview.  I was attending Blog World and saw Frank on a Panel discussion.  I tweeted to him while he was on the stage, saying I would love to interview him.</p><p>He responded back almost immediately (via his iPhone), &#8220;Sure thing.&#8221;  And we proceeded to do the unscripted interview you see here right after his presentation.  Just goes to show you the power of social media!</p><p>What did you think about the video?  What are your thoughts about Frank and Comcast?<div class="wp_twitter_button" style="float: right; margin-left: 10px;"> <a href="http://twitter.com/share?counturl=http%3A%2F%2Fwww.socialmediaexaminer.com%2Fhow-comcast-supports-customers-with-social-media-video%2F" class="twitter-share-button" data-url="http://www.socialmediaexaminer.com/how-comcast-supports-customers-with-social-media-video/" data-count="vertical" data-via="smexaminer" data-lang="" data-text="How Comcast Supports Customers With Social Media (Video) &raquo; Social Media Examiner">Tweet</a><br /><script type="text/javascript" src="http://platform.twitter.com/widgets.js"></script></div> ]]></content:encoded> <wfw:commentRss>http://www.socialmediaexaminer.com/how-comcast-supports-customers-with-social-media-video/feed/</wfw:commentRss> <slash:comments>5</slash:comments> </item> </channel> </rss>
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