Introducing the Networking Clubs From Social Media Examiner

Social Media NewsWhat if there was an online place where you could lend a helping hand, connect with peers and get help?

What if that place was free?

Well, I have good news! Social Media Examiner is proud to introduce Social Media Examiner’s Networking Clubs.

Keep reading to learn more about the Networking Clubs and how you can get in.

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How Comcast Supports Customers With Social Media (Video)

In this interview I talk with Frank Eliason—the senior director of national customer care for Comcast—and the man behind @ComcastCares.

You may have heard that Comcast is on Twitter, but Frank talks about the channels Comcast monitors and how they engage customers. Frank mentions a concept called “peers helping peers.” In the video Frank also talks about what types of employees are best for handling Twitter support. Frank shares how Twitter helped Comcast rapidly identify a problem during the NHL playoffs in less than three minutes. He also shares the biggest mistakes businesses make with social media.

VIEW VIDEO HERE NOW:

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