Introducing the Networking Clubs From Social Media Examiner

Social Media NewsWhat if there was an online place where you could lend a helping hand, connect with peers and get help?

What if that place was free?

Well, I have good news! Social Media Examiner is proud to introduce Social Media Examiner’s Networking Clubs.

Keep reading to learn more about the Networking Clubs and how you can get in.

65 comments

 
 

How Comcast Supports Customers With Social Media (Video)

In this interview I talk with Frank Eliason—the senior director of national customer care for Comcast—and the man behind @ComcastCares.

You may have heard that Comcast is on Twitter, but Frank talks about the channels Comcast monitors and how they engage customers. Frank mentions a concept called “peers helping peers.” In the video Frank also talks about what types of employees are best for handling Twitter support. Frank shares how Twitter helped Comcast rapidly identify a problem during the NHL playoffs in less than three minutes. He also shares the biggest mistakes businesses make with social media.

VIEW VIDEO HERE NOW:

5 comments

 
 








Pinterest
Check out the Social Media Marketing Podcast!
Join our Social Media Marketing Networking Club
Download the free Social Media Marketing Industry Report
Get Your FREE Copy of the 2014 Social Media Marketing Industry Report
Wondering how your peers are using social media? Get this free report (50 pages, 80+ charts) and never miss another great article from Social Media Examiner.