What the Facebook Message Platform Means for Businesses

social media toolsAre you up to speed on Facebook’s new messaging platform? Have you considered how it could impact your business?

Last year, Mark Zuckerberg announced changes to Facebook’s messaging platform. Now you can integrate your email, text messages and chat messages into one platformFacebook. If you would like an @facebook.com email address, you can get that as well.

Putting it another way, “The platform has three components: seamless messaging, conversation history and social inbox. Conversation history places all one-to-one communications in a single strand, including chat, email or SMS,” reports DM News.

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How To Get Your Social Media Message Right

social media expert interviewIn this video I interview Michael Brito, vice president of Edelman Digital. Michael has worked with some big brands such as Hewlett Packard, Yahoo and Intel.

Michael explains why there’s a need to get your social media message right today and how businesses can use governance and training to do this. And you’ll also hear a great tip on how to get more out of your social media activities.

Be sure to check out the takeaways below after you watch the video.


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3 Ways to Use Facebook Insights to Your Advantage

social media toolsAs a business owner or marketer, knowing the profile of your target audience is extremely important. That’s step one, and all good marketing campaigns rely on the fact that you’ve got this figured out.

If you’re using Facebook for business, there are some powerful tools at your disposal.  Because Facebook has over 400 million active users and is one of the most frequented websites in the world, it only makes sense to use it to your advantage. Why buy a Porsche when you’ve got a Ferrari in the garage, right?

This article will show you how to benefit from Facebook’s amazing insight and analytics.

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6 Social Media Predictions for 2010

With 2010 fast approaching, there’s lots of talk about the social media predictions for the coming year. Although we don’t have a crystal ball here at SocialMediaExaminer.com, we do have recent social media studies to support some very likely trends.

David Armano recently published his social media predictions for 2010 on the Harvard Business Blog.  Here’s a detailed analysis on whether his predictions will likely come true.

social media predictions

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