Instagram Removes Square Image Limitation: This Week in Social Media


social media researchWelcome to our weekly edition of what’s hot in social media news.

To help you stay up to date with social media, here are some of the news items that caught our attention.

What’s New This Week

Instagram Now Supports Portrait and Landscape Images: Instagram announces that “—in addition to square posts—you can now share photos and videos in both portrait and landscape orientation on Instagram.”

instagram portrait and landscape images

“Now, when choosing a photo or video, you can tap the format icon to adjust the orientation to portrait or landscape instead of square.”

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Instagram Opens Ads to Masses: This Week in Social Media


social media researchWelcome to our weekly edition of what’s hot in social media news.

To help you stay up to date with social media, here are some of the news items that caught our attention.

What’s New This Week

Instagram Ads API Partner Program Launches: “Instagram Ads API Partners will be able to perform tasks including scheduling and publishing content to the Facebook-owned photo- and video-sharing network, monitoring audiences and sharing access to Instagram accounts across teams.”

Facebook Enables New Ways for People and Businesses to Connect: Facebook introduced several “new communication features for Pages, including more ways for customers to send private messages to businesses and new tools for Page admins to manage and respond to messages.”

facebook page messenger

“The new Send Message call-to-action button for local awareness ads allows people to initiate private conversations with business Pages from News Feed ads.”

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Supporting Customers With Facebook: What Businesses Need to Know


Are your customers active on Facebook?

Have you got a plan to support your customers via Facebook?

To learn how to use Facebook to support customers, I interview Mari Smith.

More About This Show

The Social Media Marketing podcast is an on-demand talk radio show from Social Media Examiner. It’s designed to help busy marketers and business owners discover what works with social media marketing.

In this episode I interview Mari Smith, the world’s leading Facebook marketing expert. She co-authored Facebook Marketing: An Hour a Day and is author of The New Relationship Marketing. Mari also teamed up with Facebook to assist in educational events.

Mari will explore a few new updates from Facebook and how to use Facebook for customer service and support.

You’ll discover how to create a good Facebook experience for your customers.

podcast 153 mari smith customer support on facebook

Listen as Mari Smith shares what businesses need to know about supporting customers with Facebook.

Share your feedback, read the show notes and get the links mentioned in this episode below.

Listen Now

You can also subscribe via iTunes, RSS, Stitcher, SoundCloud or Blackberry. How to subscribe/review on iPhone.

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Snapchat Native Video Ads: This Week in Social Media


social media researchWelcome to our weekly edition of what’s hot in social media news.

To help you stay up to date with social media, here are some of the news items that caught our attention.

What’s New This Week

Snapchat Launches Native Video Ads: Snapchat’s new native video ad product, 3V, is “built from the ground up for mobile, just like everything else on Snapchat.”

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How to Use Facebook Mobile Apps for Marketing


social media how toWant to make your Facebook marketing more mobile?

Curious about what you can and can’t do from your phone with Facebook apps?

Facebook has a variety of mobile apps, from pages, to groups, to ads, that keep you connected while marketing on the go.

In this article you’ll learn about the different capabilities of each of the mobile Facebook apps that are available today.

use facebook mobile apps for marketing

Discover how to use Facebook mobile apps for marketing.

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Facebook Year in Review: This Week in Social Media


social media researchWelcome to our weekly edition of what’s hot in social media news. To help you stay up to date with social media, here are some of the news items that caught our attention.

What’s New This Week?

Facebook Allows Users to Create Their Year in Review: “Public figures can use Facebook Mentions to create their personal year in review story to share with their fans.” Others can “go to www.facebook.com/yearinreview, where Facebook displays the photos it has selected to highlight.”

facebook your year in review

Create your Facebook year in review to share with your fans.

Twitter Launches Mobile Tweet Analytics for iOS: Mobile tweet analytics are now available for iOS.

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Twitter Promoted Video: This Week in Social Media


social media researchWelcome to our weekly edition of what’s hot in social media news. To help you stay up to date with social media, here are some of the news items that caught our attention.

What’s New This Week?

Twitter Introduces Promoted Video: “After months of experiments and feedback from users and brands, we’re excited to announce a beta test of promoted video on Twitter!”

twitter promoted video

“…it’s easy for brands to upload and distribute video on Twitter, and to measure the reach and effectiveness of this content.”

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Facebook Forces Messenger on Mobile Users: This Week in Social Media


social media researchWelcome to our weekly edition of what’s hot in social media news. To help you stay up to date with social media, here are some of the news items that caught our attention.

What’s New This Week?

Facebook Forces Users Worldwide to Download Messenger for Mobile Chat: “Facebook will stop allowing messaging in its main iPhone and Android apps, and force all their users around the world to download its standalone Messenger app.”

facebook messenger app

Facebook mobile users will soon be forced to use the Facebook Messenger app instead of the previous app options.

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