<?xml version="1.0" encoding="UTF-8"?> <rss version="2.0" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:wfw="http://wellformedweb.org/CommentAPI/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:sy="http://purl.org/rss/1.0/modules/syndication/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" ><channel><title>Social Media Examiner &#187; facebook events</title> <atom:link href="http://www.socialmediaexaminer.com/tag/facebook-events/feed/" rel="self" type="application/rss+xml" /><link>http://www.socialmediaexaminer.com</link> <description>Your Guide to the Social Media Jungle</description> <lastBuildDate>Mon, 13 Feb 2012 05:35:11 +0000</lastBuildDate> <language>en</language> <sy:updatePeriod>hourly</sy:updatePeriod> <sy:updateFrequency>1</sy:updateFrequency> <item><title>9 Facebook Marketing Success Stories You Should Model</title><link>http://www.socialmediaexaminer.com/9-facebook-marketing-success-stories-you-should-model/</link> <comments>http://www.socialmediaexaminer.com/9-facebook-marketing-success-stories-you-should-model/#comments</comments> <pubDate>Tue, 13 Sep 2011 12:00:23 +0000</pubDate> <dc:creator>Phil Mershon</dc:creator> <category><![CDATA[Case Studies]]></category> <category><![CDATA[How To]]></category> <category><![CDATA[best facebook pages]]></category> <category><![CDATA[edgerank]]></category> <category><![CDATA[facebook]]></category> <category><![CDATA[facebook engagement]]></category> <category><![CDATA[facebook events]]></category> <category><![CDATA[facebook fans]]></category> <category><![CDATA[facebook marketing]]></category> <category><![CDATA[facebook news feed]]></category> <category><![CDATA[facebook page]]></category> <category><![CDATA[facebook photo strip]]></category> <category><![CDATA[facebook photos]]></category> <category><![CDATA[facebook send button]]></category> <category><![CDATA[facebook store]]></category> <category><![CDATA[facebook terms of service]]></category> <category><![CDATA[facebook updates]]></category> <category><![CDATA[fan-gating]]></category> <category><![CDATA[like gating]]></category> <category><![CDATA[phil mershon]]></category> <category><![CDATA[welcome tab]]></category><guid isPermaLink="false">http://www.socialmediaexaminer.com/?p=11638</guid> <description><![CDATA[Are you curious what other companies are doing to achieve success with Facebook marketing? You&#8217;ve come to the right place. This article highlights nine companies (big and small) that have transformed their Facebook presence by implementing innovative Facebook marketing practices. You&#8217;re guaranteed to find inspiration for your Facebook marketing efforts here. These tactics will work for [...]]]></description> <content:encoded><![CDATA[<p><a href="http://www.socialmediaexaminer.com/category/how-to/" target="_blank"><img class="alignright" style="margin-left: 5px; margin-right: 5px;" title="social media how to" src="http://cdn.socialmediaexaminer.com/images/how-to-pose.png?9d7bd4" alt="social media how to" width="190" height="166" /></a>Are you curious what other companies are doing to <strong>achieve success with Facebook marketing</strong>? You&#8217;ve come to the right place.</p><p>This article highlights nine companies (big and small) that have transformed their Facebook presence by implementing innovative Facebook marketing practices.</p><p>You&#8217;re guaranteed to <strong>find inspiration for your Facebook marketing efforts here</strong>.</p><p>These tactics will work for just about any business—large or small, B2B or B2C. So let&#8217;s dig in!</p><h3>#1: Cheese &amp; Burger Society</h3><p>The <a href="http://www.facebook.com/CheeseAndBurger" target="_blank">Cheese &amp; Burger Society</a> is sponsored by the <a href="http://www.eatwisconsincheese.com/" target="_blank">Wisconsin Milk Marketing Board</a>. This page is an innovative way to promote Wisconsin cheese by talking about something many people love—burgers and grilling.<span id="more-11638"></span></p><p>One savvy practice introduced here is <em>fan gating</em>. Fan gating, also known as &#8220;like gating,&#8221; is where you <strong>require visitors to become a fan of your page</strong> to gain access to special content, discounts or contests.</p><p>If you use a contest for fan gating, make sure you <strong>abide by Facebook&#8217;s terms of service</strong>. These articles can help: <a href="http://www.socialmediaexaminer.com/facebook-promotions-what-you-need-to-know/" target="_blank">Mari Smith</a> (compliance) and <a href="http://www.socialmediaexaminer.com/social-media-promotions-and-the-law-what-you-need-to-know/" target="_blank">Sara Hawkins</a> (legal promotions).</p><div class="wp-caption alignnone" style="width: 489px"><img src="http://cdn.socialmediaexaminer.com/images/0911pm-cheese-contest.png?9d7bd4" alt="cheese contest" width="479" height="520" /><p class="wp-caption-text">This contest brought 1000s of new fans for The Cheese &amp; Burger Society</p></div><p>To <strong>increase engagement</strong>, Cheese &amp; Burger Society created a <a href="http://apps.facebook.com/cnb-sendtoafriend/" target="_blank">Send to a Friend</a> app, allowing fans to send a cheeseburger to their friends. This is fun, easy and promotes viral visibility.</p><div class="wp-caption alignnone" style="width: 437px"><img src="http://cdn.socialmediaexaminer.com/images/0911pm-cheeseburger-to-chris.png?9d7bd4" alt="cheeseburger to chris" width="427" height="161" /><p class="wp-caption-text">The Send to a Friend app makes it easy to connect with a friend in a fun way</p></div><p>The Cheese &amp; Burger Society also encourages fans to post pictures. <strong>Photos and videos get a better EdgeRank</strong> (Facebook&#8217;s algorithm for determining what shows up on your fans&#8217; news feeds) and people love to share photos.</p><p>In fact, approximately 6 billion photos are shared on Facebook each month according to <a href="http://www.pixable.com/blog/2011/08/02/facebook-photos-a-history/" target="_blank">Pixable</a>. For some tips on how to <strong>take full advantage of photos on your page</strong>, see <a href="http://www.socialmediaexaminer.com/26-tips-for-using-images-to-engage-fans-and-followers/" target="_blank">this article</a> by Debbie Hemley.</p><div class="wp-caption alignnone" style="width: 423px"><img src="http://cdn.socialmediaexaminer.com/images/0911pm-cheeseburger-with-girl.png?9d7bd4" alt="cheeseburger" width="413" height="324" /><p class="wp-caption-text">Fans love posting pictures of themselves</p></div><div style="border: 2px solid #c9c299; margin: 0pt 0pt 20px; padding: 15px; width: 500px; background-color: #ece5b6;"><p><strong>Key Takeaways: </strong></p><ol><li>Elevate the conversation to topics larger than your specific brand or niche.</li><li>Find creative ways to engage your audience with photos and contests.</li><li>If appropriate, develop an app to encourage fans to share your content (e.g., Send to a Friend).</li></ol></div><h3>#2: IdeaPaint</h3><p><a href="http://www.facebook.com/IdeaPaint" target="_blank">IdeaPaint</a> is a B2B company that sells a specialty paint that converts walls and other spaces into a dry-erase writing surface, eliminating the need for hanging white boards and opening up creative space.</p><p>In keeping with their creative purpose and mission, IdeaPaint <strong>makes innovative use of their welcome tab by creating hot spots with links to their social sites</strong>. This promotes interactivity. The exploratory user will also find a link for a coupon.</p><div class="wp-caption alignnone" style="width: 462px"><img src="http://cdn.socialmediaexaminer.com/images/0911pm-ip-landing.png?9d7bd4" alt="Idea Paint's welcome page" width="452" height="367" /><p class="wp-caption-text">Idea Paint&#39;s welcome page is loaded with discreet hotspots</p></div><div class="wp-caption alignnone" style="width: 490px"><img src="http://cdn.socialmediaexaminer.com/images/0911pm-idea-paint-coupon.png?9d7bd4" alt="idea paint coupon" width="480" height="293" /><p class="wp-caption-text">Find the &quot;Download&quot; button and find this clever coupon.</p></div><p>A key to building long-term customer loyalty is to <strong>give your customers a good first experience with your product or service</strong>. IdeaPaint does this by providing detailed videos on their Facebook page on how to install and use their product.</p><div class="wp-caption alignnone" style="width: 449px"><img src="http://cdn.socialmediaexaminer.com/images/0911pm-ip-videos.png?9d7bd4" alt="Idea Paint videos" width="439" height="298" /><p class="wp-caption-text">Idea Paint provides a variety of instructional and inspirational videos.</p></div><p>IdeaPaint integrates several social components in their Facebook videos. In addition to the Like button, they <strong>use the Send button</strong>, which enables you to directly send the link to your friends. The Facebook comment section allows people to make comments that will show up on their wall.</p><div class="wp-caption alignnone" style="width: 490px"><img src="http://cdn.socialmediaexaminer.com/images/0911pm-ip-comments.png?9d7bd4" alt="Idea Paint comments" width="480" height="439" /><p class="wp-caption-text">Look at the smart social integration on this video.</p></div><p>Another smart tactic employed by IdeaPaint is their use of NetworkedBlogs to automatically <strong>pull their blog posts to a dedicated tab</strong>. Additionally, they manually add their posts to their wall. As explained by Mari Smith, this will <strong>enhance your news feed</strong>. (Get a free class here from Mari on Facebook <a href="http://www.socialmediaexaminer.com/fbsummit11/" target="_blank">News Feed Optimization</a>. See the yellow box.)</p><div style="border: 2px solid #c9c299; margin: 0pt 0pt 20px; padding: 15px; width: 500px; background-color: #ece5b6;"><p><strong>Key Takeaways: </strong></p><ol><li>Use hot spots on your welcome page to integrate your other online sites.</li><li>Use videos to instruct and inspire, taking advantage of comments.</li><li>Integrate your blog manually and automatically with your Facebook page.</li></ol></div><h3>#3: American Express Open Forum</h3><p><a href="http://www.facebook.com/Open" target="_blank">American Express</a> has created a forum just for small business owners and leaders. Through a strategic partnership with Facebook, they created a massive contest for small businesses that generated lots of interest and increased their fan base. <strong>Note the importance of having a valuable prize</strong> ($20,000).</p><div class="wp-caption alignnone" style="width: 488px"><img src="http://cdn.socialmediaexaminer.com/images/0911pm-open-contest.png?9d7bd4" alt="open contest" width="478" height="334" /><p class="wp-caption-text">This contest brought lots of new small business fans to Amex.</p></div><p>A key to creating ongoing engagement on your wall is to <strong>use variety in your posts</strong>. Notice how Amex uses questions, quotes and articles to engage their fans. It&#8217;s also important to use shorter posts. <a href="http://www.buddymedia.com/newsroom/2011/04/inside-facebook-buddy-media-report-on-facebook-page-posts-shorter-is-better-but-avoid-url-shortners/" target="_blank">Buddy Media</a> found that posts with 80 characters or fewer get 27% greater engagement than longer posts.</p><div class="wp-caption alignnone" style="width: 493px"><img src="http://cdn.socialmediaexaminer.com/images/0911pm-open-variety.png?9d7bd4" alt="open variety" width="483" height="527" /><p class="wp-caption-text">Notice the variety in these 3 posts.</p></div><p>American Express also cleverly integrated their rewards program so people can redeem points for Facebook ads. Maybe you can&#8217;t leverage a deal with Facebook, but perhaps this kind of rewards incentive might get you thinking about partnership opportunities you&#8217;ve been overlooking.</p><div class="wp-caption alignnone" style="width: 493px"><img src="http://cdn.socialmediaexaminer.com/images/0911pm-open-incentives.png?9d7bd4" alt="open incentives" width="483" height="601" /><p class="wp-caption-text">This partnership with Facebook helps small business owners.</p></div><p>Amex features their authors and articles through some savvy Facebook integration. This requires special programming, but gives contributors the notoriety they deserve.</p><div class="wp-caption alignnone" style="width: 491px"><img src="http://cdn.socialmediaexaminer.com/images/0911pm-open-blog.png?9d7bd4" alt="open blog" width="481" height="536" /><p class="wp-caption-text">Amex features their experts and ads variety with polls and video clips.</p></div><div style="border: 2px solid #c9c299; margin: 0pt 0pt 20px; padding: 15px; width: 500px; background-color: #ece5b6;"><p><strong>Key takeaways: </strong></p><ol><li>Integrate your blog with your Facebook page.</li><li>Create variety in your posts.</li><li>Form strategic partnerships that benefit your fans.</li></ol></div><h3>#4: Banez Insurance Agency</h3><p><a href="http://www.facebook.com/banezinsuranceagency" target="_blank">Banez Insurance Agency</a> is a local Farmers Insurance agency in Stockton, California. This small business is doing a number of things smart marketers should study.</p><p>Ron Banez is the owner of this insurance agency. He makes an immediate impression on his welcome page by doing two things: 1) Making a charitable donation for every Like and 2) using a video.</p><div class="wp-caption alignnone" style="width: 493px"><img src="http://cdn.socialmediaexaminer.com/images/0911pm-banez-donation.png?9d7bd4" alt="banez donation" width="483" height="350" /><p class="wp-caption-text">Notice Ron&#39;s disclaimer.</p></div><p>A few things to notice on his wall: First, <strong>observe how Ron has taken advantage of the photo strip </strong>by creating 5 interchangeable photos that reinforce his core messaging. Here&#8217;s a helpful article on <a href="http://www.makeitinmusic.com/facebook-photo-strip/" target="_blank">optimizing your photo strip</a>.</p><div class="wp-caption alignnone" style="width: 492px"><img src="http://cdn.socialmediaexaminer.com/images/0911pm-banez-wall.png?9d7bd4" alt="banez wall" width="482" height="246" /><p class="wp-caption-text">Banez insurance makes good use of their photo strip.</p></div><p>Next, observe how Ron incorporated his photo in his profile image, enabling him to use his headshot as his avatar when interacting on his Facebook wall. In a relationship-based business like insurance, <strong>it&#8217;s important for people to see you&#8217;re a person</strong>.</p><p>Additionally, see how the profile image points you toward the links below it. This subtle guidance will <strong>keep visitors on your page longer</strong>, increasing the likelihood they will engage with you as a fan.</p><p>Finally, this page makes a great use of the tabs. Through the tabs you can get a quote, learn about insurance products and enter a contest.</p><div style="border: 2px solid #c9c299; margin: 0pt 0pt 20px; padding: 15px; width: 500px; background-color: #ece5b6;"><p><strong>Key Takeaways</strong>:</p><ol><li>Take advantage of the photo strip for messaging.</li><li>Draw attention to your tabs.</li></ol></div><h3>#5: PETCO</h3><p><a href="http://www.facebook.com/PETCO" target="_blank">PETCO</a> is a national pet supply store. They have masterfully integrated their store on Facebook, allowing greater social engagement. See how it allows fans to tell their friends which products they like, even as they shop.</p><p>NOTE: Mari Smith recommends <a href="http://www.tabjuice.com/" target="_blank">TabJuice</a> as a great service for small businesses wanting to <strong>set up a store on Facebook</strong>.</p><div class="wp-caption alignnone" style="width: 457px"><img src="http://cdn.socialmediaexaminer.com/images/0911pm-petco-store.png?9d7bd4" alt="petco store" width="447" height="405" /><p class="wp-caption-text">PETCO makes it easy to share your favorite products with your Facebook friends.</p></div><p>Everyone wants fan engagement, but few companies tell their audience the rules of engagement. PETCO does it in a friendly, but direct, manner.</p><div class="wp-caption alignnone" style="width: 473px"><img src="http://cdn.socialmediaexaminer.com/images/0911pm-petco-rules.png?9d7bd4" alt="petco rules" width="463" height="692" /><p class="wp-caption-text">PETCO&#39;s engagement guidelines are clear and lighthearted.</p></div><p>As an example of fan gating, <strong>PETCO shows you the benefits of becoming a fan</strong>: access to coupons, news and Facebook-only contests.</p><div class="wp-caption alignnone" style="width: 492px"><img src="http://cdn.socialmediaexaminer.com/images/0911pm-petco-like.png?9d7bd4" alt="petco like" width="482" height="268" /><p class="wp-caption-text">PETCO makes it easy to see the benefits of liking their page.</p></div><div style="border: 2px solid #c9c299; margin: 0pt 0pt 20px; padding: 15px; width: 500px; background-color: #ece5b6;"><p><strong>Key Takeaways</strong>:</p><ol><li>Integrate your store with Facebook.</li><li>Tell fans the rules of engagement on your page.</li><li>Make clear the benefits of liking your page.</li></ol></div><h3>#6: Red Bull</h3><p><a href="http://www.facebook.com/redbull" target="_blank">Red Bull</a> is a popular energy drink that has built a very strong fan base. Let&#8217;s study some of their smart practices.</p><p>Upon your first visit to their page, you can&#8217;t avoid their strong, but fun, call to action. If their power of suggestion isn&#8217;t enough, they also <strong>provide a subtle hint as to what&#8217;s waiting for you when you become a fan </strong>(notice the grayed-out videos). This is a powerful alternative to PETCO&#8217;s approach of listing the benefits. Determine which approach makes more sense for your business.</p><div class="wp-caption alignnone" style="width: 490px"><img src="http://cdn.socialmediaexaminer.com/images/0911pm-red-bull-welcome.png?9d7bd4" alt="red bull welcome" width="480" height="534" /><p class="wp-caption-text">The grayed out area shows you what you&#39;re missing until you like Red Bull.</p></div><p>The more you can <strong>get fans returning to your page and lingering</strong>, the greater the likelihood they&#8217;ll tell their friends about you and eventually choose your products and services.</p><p>Red Bull developed a series of games and a TV channel for this very reason. While you may not have the budget to hire game developers or start your own TV channel, this might inspire some creative thinking on how to<strong> keep fans returning to your page.</strong></p><div class="wp-caption alignnone" style="width: 489px"><img src="http://cdn.socialmediaexaminer.com/images/0911pm-red-bull-games.png?9d7bd4" alt="red bull games" width="479" height="454" /><p class="wp-caption-text">Red Bull has created games to keep fans returning to their page.</p></div><div class="wp-caption alignnone" style="width: 491px"><img src="http://cdn.socialmediaexaminer.com/images/0911pm-red-bull-tv.png?9d7bd4" alt="red bull tv" width="481" height="423" /><p class="wp-caption-text">Red Bull also has their own TV channel.</p></div><p>Depending on your brand, it might be valuable to <strong>find ways to meet your fans in person</strong>. The Events tab can be a powerful way to let your fans know where to find you. Red Bull makes a great use of this.</p><div class="wp-caption alignnone" style="width: 489px"><img src="http://cdn.socialmediaexaminer.com/images/0911pm-red-bull-events.png?9d7bd4" alt="red bull events" width="479" height="580" /><p class="wp-caption-text">Some of the places Red Bull fans can gather.</p></div><p>Look at a couple of things about Red Bull&#8217;s tabs. They have creatively <a href="http://www.socialmediaexaminer.com/3-great-social-plugins-for-your-custom-iframe-tabs/" target="_blank">integrated their logo on their iFrame tabs</a>. However, the Events tab gets lost due to the number of tabs they have. This highlights an important lesson: <strong>think carefully about the order of your tabs</strong>.</p><div style="border: 2px solid #c9c299; margin: 0pt 0pt 20px; padding: 15px; width: 500px; background-color: #ece5b6;"><p><strong>Key Takeaways:</strong></p><ol><li>Don&#8217;t be afraid to be bold and creative when asking for a Like.</li><li>Find innovative ways to keep fans on your page through games, TV, apps, videos, photos, etc.</li><li>Use the Events tab to allow fans to find you face-to-face./li&gt;</li></ol></div><h3>#7: Toll Booth Saddle Shop</h3><p><a href="http://www.facebook.com/tollboothsaddle" target="_blank">Toll Booth Saddle Shop</a> is a local horse supply shop in Mt. Holly, NJ (suburb of Philadelphia). This small business has built a loyal following by utilizing several smart Facebook strategies.</p><p>On their welcome page, they provide a clear overview of why a fan would want to Like their page and keep returning. <strong>Make sure to put your URL in the About section</strong>. As a physical business, you can create a Facebook Places page by merely including your address in your profile, thus allowing for check-ins.</p><div class="wp-caption alignnone" style="width: 526px"><img src="http://cdn.socialmediaexaminer.com/images/0911pm-tb-welcome-page.png?9d7bd4" alt="" width="516" height="603" /><p class="wp-caption-text">The design of Toll Booth&#39;s welcome page is fitting for horse lovers.</p></div><p>Toll Booth&#8217;s store experience is highly social, allowing customers to tell their friends about their favorite items. Additionally, they <strong>provide an added benefit for following their page</strong>: a 10% discount automatically deducted when you shop in their Facebook store. That&#8217;s some easy money!</p><div class="wp-caption alignnone" style="width: 488px"><img src="http://cdn.socialmediaexaminer.com/images/0911pm-tb-store.png?9d7bd4" alt="Toll Booth's store" width="478" height="576" /><p class="wp-caption-text">See how they&#39;ve made their shopping social.</p></div><p>On Toll Booth&#8217;s welcome page they also <strong>encourage you to sign up for their mailing list</strong>, telling you why you might want to do that. They have made it easy by using an iFrame app that links their list with Constant Contact.</p><div class="wp-caption alignnone" style="width: 489px"><img src="http://cdn.socialmediaexaminer.com/images/0911pm-tb-mailing.png?9d7bd4" alt="Toll Booth's mailing" width="479" height="396" /><p class="wp-caption-text">Integration with your mailing list can be easy with an app.</p></div><p>Toll Booth Saddle Shop keeps their page fun by incorporating a humorous series of horse videos each week. This is a great strategy to <strong>keep the interest of young and old customers alike</strong>. Many parents prefer shopping in places where their children enjoy themselves.</p><div class="wp-caption alignnone" style="width: 490px"><img src="http://cdn.socialmediaexaminer.com/images/0911pm-tb-harold.png?9d7bd4" alt="harold" width="480" height="394" /><p class="wp-caption-text">Fun videos increase engagement.</p></div><div class="wp-caption alignnone" style="width: 489px"><img src="http://cdn.socialmediaexaminer.com/images/0911pm-tb-harold-announce.png?9d7bd4" alt="harold announce" width="479" height="224" /><p class="wp-caption-text">Toll Booth announces the fun video.</p></div><div style="border: 2px solid #c9c299; margin: 0pt 0pt 20px; padding: 15px; width: 500px; background-color: #ece5b6;"><p><strong>Key Takeaways:</strong></p><ol><li>Utilize Facebook Places.</li><li>Integrate social proof into your store—and give discounts to your fans.</li><li>Have fun with your videos.</li></ol></div><h3>#8: Threadless</h3><p><a href="http://www.facebook.com/threadless" target="_blank">Threadless</a> is a community-based online t-shirt company. They invite artists to create t-shirt designs and then sell the ones selected by fans. As you can imagine, their fans are very engaged (as noted by every post having comments).</p><p>A design-based company should <strong>utilize their graphic capabilities</strong> to keep their site interesting. Threadless does this by regularly changing their photo strip images and rotating various profile images.</p><div class="wp-caption alignnone" style="width: 492px"><img src="http://cdn.socialmediaexaminer.com/images/0911pm-threadless-images.png?9d7bd4" alt="threadless" width="482" height="392" /><p class="wp-caption-text">Great graphics make your page stand out.</p></div><p>Threadless has found ways to segment their audience by interest and location. To <strong>differentiate interest groupings</strong>, they have developed separate pages for things like Kids and Design. Threadless has done an amazing job of taking their community off the Internet to communities around the globe through meetups.</p><div class="wp-caption alignnone" style="width: 383px"><img src="http://cdn.socialmediaexaminer.com/images/0911pm-threadless-pages.png?9d7bd4" alt="threadless pages" width="373" height="572" /><p class="wp-caption-text">Targeting different interests.</p></div><div class="wp-caption alignnone" style="width: 493px"><img src="http://cdn.socialmediaexaminer.com/images/0911pm-threadless-meetups.png?9d7bd4" alt="threadless meetups" width="483" height="605" /><p class="wp-caption-text">Targeting fans by location.</p></div><p>Threadless sells most of their products online, so it&#8217;s vital to <strong>have compelling photos</strong>. But they establish their brand as &#8220;by the people for the people&#8221; by using real people as their models and having fun.</p><div class="wp-caption alignnone" style="width: 490px"><img src="http://cdn.socialmediaexaminer.com/images/0911pm-threadless-photos-1.png?9d7bd4" alt="threadless photos" width="480" height="616" /><p class="wp-caption-text">Threadless uses everyday people to sell their products.</p></div><div class="wp-caption alignnone" style="width: 490px"><img src="http://cdn.socialmediaexaminer.com/images/0911pm-threadless-photos-2.png?9d7bd4" alt="threadless photos" width="480" height="660" /><p class="wp-caption-text">More examples of how Threadless uses everyday people.</p></div><p>One of Threadless&#8217; trademarks is their customer involvement in the design and selection process of their business.</p><p>Many businesses could benefit from these principles by running contests or challenges where you <strong>invite your customers to develop a new product, process or concept</strong>. Then have your fans vote on their favorites.</p><div class="wp-caption alignnone" style="width: 489px"><img src="http://cdn.socialmediaexaminer.com/images/0911pm-threadless-design.png?9d7bd4" alt="threadless design" width="479" height="400" /><p class="wp-caption-text">T-shirt challenges provide ways to engage the creative powers of the Threadless community.</p></div><div class="wp-caption alignnone" style="width: 491px"><img src="http://cdn.socialmediaexaminer.com/images/0911pm-threadless-leaderboard.png?9d7bd4" alt="threadless leaderboard" width="481" height="644" /><p class="wp-caption-text">The leaderboard encourages community participation.</p></div><div style="border: 2px solid #c9c299; margin: 0pt 0pt 20px; padding: 15px; width: 500px; background-color: #ece5b6;"><p><strong>Key takeaways</strong>:</p><ol><li>Allow your fans to help define your business by letting them design and vote on your products.</li><li>Use pictures to enhance the online shopping experience.</li><li>Build and deepen your community through cross-promoting related pages and meetups.</li></ol></div><h3>#9: Skittles</h3><p><a href="http://www.facebook.com/skittles/" target="_blank">Skittles</a> is a colorful candy company that uses Facebook to reinforce their fun-loving, wacky culture.</p><p>On their welcome page they provide several opportunities to further engage their brand. They <strong>offer social buttons, links to memorable ads and the chance to &#8220;Experience the Rainbow&#8221;</strong> (a link back to their website). Additionally, they have a rotating &#8220;fan of the week,&#8221; who happens to be a comedian showing up in a variety of fun settings.</p><div class="wp-caption alignnone" style="width: 488px"><img src="http://cdn.socialmediaexaminer.com/images/0911pm-skittles-welcome.png?9d7bd4" alt="skittles" width="478" height="499" /><p class="wp-caption-text">Skittles provides integration with their other media on their welcome page.</p></div><p>Skittles also has a set of guidelines that are short, clear and fun.</p><div class="wp-caption alignnone" style="width: 488px"><img src="http://cdn.socialmediaexaminer.com/images/0911pm-skittles-rules.png?9d7bd4" alt="skittles rules" width="478" height="560" /><p class="wp-caption-text">The Skittles rules of engagement are fun, but clear.</p></div><p>Finally, Skittles has developed a unique voice for their wall posts. They always <strong>speak in the first person</strong>. The posts are personal, playful and creative. <strong>Fans are encouraged to engage with each other directly.</strong></p><div style="border: 2px solid #c9c299; margin: 0pt 0pt 20px; padding: 15px; width: 500px; background-color: #ece5b6;"><p><strong>Key takeaways</strong>:</p><ol><li>Integrate social buttons on your welcome tab.</li><li>Make your guidelines fun and friendly.</li><li>Keep your posts personal, playful and creative.</li></ol></div><h3>Want to Learn More About Facebook Marketing?</h3> <iframe src='http://player.vimeo.com/video/26787804?title=0&amp;byline=0&amp;portrait=0' width='480' height='271' frameborder='0'></iframe><p>If you&#8217;re not taking full advantage of Facebook&#8217;s marketing power, don&#8217;t worry. You&#8217;re not alone. Many businesses are still just getting started with Facebook marketing.</p><p>There&#8217;s one simple way to take your Facebook marketing efforts to the next level. By attending the web&#8217;s largest online Facebook marketing conference, <a href="http://www.fbsummit11.com/" target="_blank">Facebook Success Summit 2011</a>, you&#8217;ll <strong>become empowered to use Facebook to increase your fan base, better engage your customers and improve your sales</strong>.</p><p>You&#8217;ll be learning from 19 Facebook marketing experts. Join Guy Kawasaki, Mari Smith, Dave Kerpen, Robert Scoble, Michael Stelzner and experts from Intel, Applebee&#8217;s, PETCO and Intuit as they reveal proven Facebook marketing tactics at Facebook Success Summit 2011.</p><p>It&#8217;s the web&#8217;s largest online Facebook marketing conference. <a href="http://www.fbsummit11.com/" target="_blank">Go here for a sample class and to learn more</a>.</p><p><strong>What do you think about these Facebook pages?</strong> Have you tried any of these techniques? How did it go? Let us know! Please leave your comments in the box below.<div class="wp_twitter_button" style="float: right; margin-left: 10px;"> <a href="http://twitter.com/share?counturl=http%3A%2F%2Fwww.socialmediaexaminer.com%2F9-facebook-marketing-success-stories-you-should-model%2F" class="twitter-share-button" data-url="http://www.socialmediaexaminer.com/9-facebook-marketing-success-stories-you-should-model/" data-count="vertical" data-via="smexaminer" data-lang="" data-text="9 Facebook Marketing Success Stories You Should Model &raquo; Social Media Examiner">Tweet</a><br /><script type="text/javascript" src="http://platform.twitter.com/widgets.js"></script></div> ]]></content:encoded> <wfw:commentRss>http://www.socialmediaexaminer.com/9-facebook-marketing-success-stories-you-should-model/feed/</wfw:commentRss> <slash:comments>21</slash:comments> </item> <item><title>13 Ways to Move Your Facebook Fans to Action</title><link>http://www.socialmediaexaminer.com/13-ways-to-move-your-facebook-fans-to-action/</link> <comments>http://www.socialmediaexaminer.com/13-ways-to-move-your-facebook-fans-to-action/#comments</comments> <pubDate>Tue, 23 Feb 2010 13:00:31 +0000</pubDate> <dc:creator>Mari Smith</dc:creator> <category><![CDATA[How To]]></category> <category><![CDATA[Tools]]></category> <category><![CDATA[best buy]]></category> <category><![CDATA[chick fil a]]></category> <category><![CDATA[consistent updates]]></category> <category><![CDATA[discussion board]]></category> <category><![CDATA[engage facebook fans]]></category> <category><![CDATA[facebook]]></category> <category><![CDATA[facebook active user]]></category> <category><![CDATA[facebook comments]]></category> <category><![CDATA[facebook content]]></category> <category><![CDATA[facebook events]]></category> <category><![CDATA[facebook fan page]]></category> <category><![CDATA[facebook groups]]></category> <category><![CDATA[facebook insights]]></category> <category><![CDATA[facebook likes]]></category> <category><![CDATA[facebook notes]]></category> <category><![CDATA[facebook tagging]]></category> <category><![CDATA[facebook tags]]></category> <category><![CDATA[facebook wall posts]]></category> <category><![CDATA[fan page engagement]]></category> <category><![CDATA[hard rock cafe]]></category> <category><![CDATA[high traffic windows]]></category> <category><![CDATA[inciting comments]]></category> <category><![CDATA[mari smith]]></category> <category><![CDATA[post quality]]></category> <category><![CDATA[sharing content]]></category> <category><![CDATA[skype]]></category> <category><![CDATA[status updates]]></category> <category><![CDATA[tagging]]></category> <category><![CDATA[teleseminar]]></category> <category><![CDATA[thank fans]]></category> <category><![CDATA[unique url]]></category> <category><![CDATA[update feature]]></category> <category><![CDATA[update length]]></category> <category><![CDATA[webinar]]></category> <category><![CDATA[you]]></category><guid isPermaLink="false">http://www.socialmediaexaminer.com/?p=1645</guid> <description><![CDATA[Perhaps you have a Facebook Fan Page and even some fans.  But now what?  How can you encourage your fans to act and interact? In my prior post I covered the various sources and types of content you can post on your Facebook fan page. I also talked about the importance of consistent updates. However, [...]]]></description> <content:encoded><![CDATA[<p><img class="alignright" style="margin-left: 5px; margin-right: 5px;" title="How to" src="http://cdn.socialmediaexaminer.com/images/how-to-pose.png?9d7bd4" alt="" width="190" height="166" /><a href="http://www.socialmediaexaminer.com/how-to-better-engage-facebook-fan-page-fans/" target="_blank"></a></p><p>Perhaps you have a Facebook Fan Page and even some fans.  But now what?  How can you encourage your fans to act and interact?</p><p><a href="http://www.socialmediaexaminer.com/how-to-better-engage-facebook-fan-page-fans/" target="_blank">In my prior post</a> I covered the various sources and types of content you can post on your Facebook fan page. I also talked about the importance of consistent updates.</p><p>However, just like the “Field of Dreams” – <strong>if you build a fantastic fan page with plenty of quality content, will they come and will they stay?</strong></p><p><strong>They will</strong> come and they will stay <strong>if you give your fans good reason to engage</strong>.<span id="more-1645"></span></p><p><img style="border: 0px none ; margin: 0px 0px 5px 10px; display: inline;" title="Facebook fan page engagement" src="http://cdn.socialmediaexaminer.com/images/ms0210image.png?9d7bd4" border="0" alt="Facebook fan page engagement" width="279" height="189" align="right" />Given that <strong>over half of Facebook’s 400 million active users log in daily and spend an average of 55 minutes per day on the site</strong>, you can get your target audience to spend some of that time getting to know you, your brand, your products and services.</p><p><strong>The secret is to create a fan page with the right blend of ingredients that resonates most with your ideal fans</strong>. And to ensure they’re made to feel a strong part of your online community.</p><p>As mentioned in Part 1, I’ve found <strong>there are essentially two components to Facebook fan page engagement</strong>: 1) Sharing quality, relevant content and 2) inciting comments. So, here in Part 2, we’ll talk about just how vital comments (and likes, wall posts and @ tags) are to the success of your fan page.</p><p>Now that you have a wide variety of regular, quality, relevant content posting on your fan page, <strong>here are some ways to get your fans to interact</strong>:</p><h3>1. Ask questions</h3><p>For status updates, <strong>try ending with a question</strong>. In the example below, <a href="http://www.facebook.com/bestbuy" target="_blank">Best Buy</a> generated 274 responses so far to their question about what feature your can’t live without on your phone.</p><p><img style="border: 0px none ; margin: 0px 0px 0px 10px; display: inline;" title="Best Buy on Facebook" src="http://cdn.socialmediaexaminer.com/images/ms0210image1.png?9d7bd4" border="0" alt="Best Buy on Facebook" width="398" height="354" /></p><p>And, in this example, <a href="http://facebook.com/Skype" target="_blank">Skype</a> got 147 comments to their question about meeting your partner via Skype!</p><p><img style="border: 0px none ; margin: 0px 0px 0px 10px; display: inline;" title="Skype on Facebook" src="http://cdn.socialmediaexaminer.com/images/ms0210image2.png?9d7bd4" border="0" alt="Skype on Facebook" width="407" height="157" /></p><h3>2. Use the words &#8220;you&#8221; or &#8220;your&#8221;</h3><p>Use the word “you” often – “What are your thoughts?” “What do you think about xyz?” Here, the <a href="http://www.facebook.com/hardrock" target="_blank">Hard Rock Cafe</a> is giving out a coupon code with the words “Our gift to you because you rock…”</p><p><img style="border: 0px none ; margin: 0px 0px 0px 10px; display: inline;" title="Hard Rock Cafe on Facebook" src="http://cdn.socialmediaexaminer.com/images/ms0210image3.png?9d7bd4" border="0" alt="Hard Rock Cafe on Facebook" width="460" height="141" /></p><h3>3. Keep it short</h3><p>The easier it is for your fans to read, the more likely they are to respond. <strong>Keep your status updates short and simple with one topic</strong>. You have up to 420 characters per update, but I recommend about half that for an ideal size. For longer updates, use the Notes app – or write a blog post and update.</p><h3>4. Post in high-traffic windows</h3><p><strong>G</strong><strong>et to know when your fans are most responsive</strong>. Depending on in which part of the world the majority of your fans are, you might want to post between 9:00am and 2:00pm in your timezone.</p><h3>5. Respond promptly</h3><p>Do your best to <strong>respond to fan questions (as wall posts) as promptly as possibl</strong>e. If you find you can’t keep up with the volume of questions, <strong>offer a free teleseminar or webinar where you answer the top questions for your fans</strong>. You can do this in the traditional way of having people opt-in to get the phone number so you’ll build your email list at the same time.</p><h3>6. Address fans by name</h3><p>Come back and reply often to your fans’ comments – Facebook currently doesn’t have threaded commenting, so <strong>I suggest addressing specific fans in your comments as @name</strong>. See my comment at the bottom of the screenshot below:</p><p><img style="border: 0px none ; margin: 0px 0px 0px 10px; display: inline;" title="Facebook comments" src="http://cdn.socialmediaexaminer.com/images/ms0210image4.png?9d7bd4" border="0" alt="Facebook comments" width="320" height="451" /></p><h3>7. Comment yourself</h3><p><strong>Add your own comment as needed to get the ball rolling</strong>. However, don’t step in too soon. I often find that the comments come more freely when you allow your fans to run by themselves initially.</p><h3>8. Thank your fans</h3><p>Acknowledge your fans often with simple thanks. Genuine recognition goes a *long* way!</p><h3>9. Surprise your fans</h3><p>Don’t be afraid to <strong>stray “off topic” from time to time</strong> and surprise your fans. In other words, your content doesn’t always have to be directly related to your product or service. You might share an inspirational quote and add your own thoughts, for example.</p><p><img style="border: 0px none ; margin: 0px 0px 0px 10px; display: inline;" title="Facebook quote" src="http://cdn.socialmediaexaminer.com/images/ms0210image5.png?9d7bd4" border="0" alt="Facebook quote" width="383" height="267" /></p><p>If you happen to know a fan’s Twitter ID, send a tweet thanking her/him for the comment on your fan page. With a link of course. <img src="http://cdn.socialmediaexaminer.com/wp-includes/images/smilies/icon_smile.gif?9d7bd4" alt=':)' class='wp-smiley' /></p><h3>10. Use @ tagging</h3><p>You can tag other fan pages that you’re a fan of and your own friends (along with Groups you belong to and Events you’ve RSVPed for). When appropriate, and used sparingly, <strong>@ tags can be a very powerful way to have your post show up on others’ walls, which gives you more exposure and brings more fans or potential fans back to engage</strong>.</p><h3>11. Use the Discussion Board</h3><p><strong>Give your fans a place to network with one another</strong>. Plus, often fans want to do self-promotion. You can encourage these types of activities on a specific discussion thread. Also, when you first launch your fan page, be sure to start 3 to 5 discussion topics so it’s not a blank  tab.</p><p>In this example, the most popular discussion thread on <a href="http://www.facebook.com/ChickfilA" target="_blank">Chick-fil-A’s fan page</a> is asking their fans where they’d most like to see a Chick-fil-A next. Topics are always listed in order of the most recently commented on.</p><p><img style="border: 0px none ; display: inline;" title="Chick-fil-A on Facebook" src="http://cdn.socialmediaexaminer.com/images/ms0210image6.png?9d7bd4" border="0" alt="Chick-fil-A on Facebook" width="518" height="260" /></p><h3>12. Send updates to fans</h3><p><strong>Each tab on your fan page and each discussion thread topic has its own unique URL</strong>. To bring fans back to your page to contribute to a discussion and get them more engaged, <strong>send out an update with a call to action and specific link</strong>. (To find the Update feature, click Edit Page under your image then look for Send Update to Fans on the right of your Admin page.)</p><h3>13. Monitor insights</h3><p>If you’re a perfectionist, the goal is to get 5 stars and a perfect 10 score! Facebook uses algorithms to calculate your Post Quality as determined by the percentage of your fans who engage when you post content, calculated on a rolling seven-day basis. The number of stars depends on how your Post Quality compares to similar pages (for example, pages that have a similar number of fans).</p><p><img style="border: 0px none ; display: inline;" title="Facebook Insights" src="http://cdn.socialmediaexaminer.com/images/ms0210image7.png?9d7bd4" border="0" alt="Facebook Insights" width="223" height="235" /></p><p><strong>The more activity your fan page posts generate, the longer you’ll show up in the News Feed of your fans!</strong></p><p>As you build up your fan base, consistently add quality, relevant content and engage your fans. You’ll start to see results that translate into an increase in brand awareness and positive brand sentiment, email and blog subscribers, and of course, sales and paying customers.</p><p><em>Editors note</em>: <a href="http://www.facebook.com/smexaminer" target="_blank">Check out Social Media Examiner&#8217;s new Facebook fan page by clicking here</a>.</p><p><strong>How are you engaging your fans? What did I miss? I’d love to hear from you. Add your ideas in the comments below.</strong> And do ask any clarifying questions as I’d be happy to answer you.<div class="wp_twitter_button" style="float: right; margin-left: 10px;"> <a href="http://twitter.com/share?counturl=http%3A%2F%2Fwww.socialmediaexaminer.com%2F13-ways-to-move-your-facebook-fans-to-action%2F" class="twitter-share-button" data-url="http://www.socialmediaexaminer.com/13-ways-to-move-your-facebook-fans-to-action/" data-count="vertical" data-via="smexaminer" data-lang="" data-text="13 Ways to Move Your Facebook Fans to Action &raquo; Social Media Examiner">Tweet</a><br /><script type="text/javascript" src="http://platform.twitter.com/widgets.js"></script></div> ]]></content:encoded> <wfw:commentRss>http://www.socialmediaexaminer.com/13-ways-to-move-your-facebook-fans-to-action/feed/</wfw:commentRss> <slash:comments>4</slash:comments> </item> <item><title>How to Better Engage Facebook Fan Page &#8216;Fans&#8217;</title><link>http://www.socialmediaexaminer.com/how-to-better-engage-facebook-fan-page-fans/</link> <comments>http://www.socialmediaexaminer.com/how-to-better-engage-facebook-fan-page-fans/#comments</comments> <pubDate>Tue, 26 Jan 2010 13:00:50 +0000</pubDate> <dc:creator>Mari Smith</dc:creator> <category><![CDATA[How To]]></category> <category><![CDATA[alltop page]]></category> <category><![CDATA[animoto]]></category> <category><![CDATA[bitly]]></category> <category><![CDATA[brand]]></category> <category><![CDATA[camtasia studio]]></category> <category><![CDATA[coca cola]]></category> <category><![CDATA[comments]]></category> <category><![CDATA[community]]></category> <category><![CDATA[content]]></category> <category><![CDATA[daily updates]]></category> <category><![CDATA[editorial calendar]]></category> <category><![CDATA[event page]]></category> <category><![CDATA[facebook]]></category> <category><![CDATA[facebook engagement]]></category> <category><![CDATA[facebook events]]></category> <category><![CDATA[facebook fan page]]></category> <category><![CDATA[facebook friends]]></category> <category><![CDATA[facebook marketing]]></category> <category><![CDATA[facebook members]]></category> <category><![CDATA[facebook tags]]></category> <category><![CDATA[fan base]]></category> <category><![CDATA[fan engagement]]></category> <category><![CDATA[free marketing]]></category> <category><![CDATA[frequency]]></category> <category><![CDATA[google indexing]]></category> <category><![CDATA[google reader]]></category> <category><![CDATA[high traffic windows]]></category> <category><![CDATA[links]]></category> <category><![CDATA[live search]]></category> <category><![CDATA[marketing plan]]></category> <category><![CDATA[more facebook fans]]></category> <category><![CDATA[networked blogs]]></category> <category><![CDATA[news feed]]></category> <category><![CDATA[notes]]></category> <category><![CDATA[notes app]]></category> <category><![CDATA[number of fans]]></category> <category><![CDATA[photos]]></category> <category><![CDATA[ping fm]]></category> <category><![CDATA[poll]]></category> <category><![CDATA[profile wall]]></category> <category><![CDATA[screenflow]]></category> <category><![CDATA[screenshots]]></category> <category><![CDATA[status update]]></category> <category><![CDATA[style]]></category> <category><![CDATA[support]]></category> <category><![CDATA[techcrunch]]></category> <category><![CDATA[text]]></category> <category><![CDATA[thumbnail]]></category> <category><![CDATA[twitter favorites]]></category> <category><![CDATA[twitter lists]]></category> <category><![CDATA[types of posts]]></category> <category><![CDATA[updates]]></category> <category><![CDATA[video]]></category> <category><![CDATA[viral visibility]]></category> <category><![CDATA[visibility]]></category> <category><![CDATA[youtube videos]]></category><guid isPermaLink="false">http://www.socialmediaexaminer.com/?p=1433</guid> <description><![CDATA[A compelling, active Facebook fan page should be an integral part of your marketing plans. With its 350 million users and average daily session time of 25 minutes, Facebook provides an exceptional opportunity for visibility, Google indexing, live search ability, and fan engagement—whether you’re a solopreneur, a large brand or anywhere in between. But, if [...]]]></description> <content:encoded><![CDATA[<p><script type="text/javascript"></script><img class="alignright" style="margin-left: 5px; margin-right: 5px;" title="How to" src="http://cdn.socialmediaexaminer.com/images/how-to-pose.png?9d7bd4" alt="" width="190" height="166" />A compelling, <strong>active Facebook fan page</strong> should be an integral part of your marketing plans. With its 350 million users and average daily session time of 25 minutes, <strong>Facebook provides an exceptional opportunity for visibility, Google indexing, live search ability, and fan engagement</strong>—whether you’re a solopreneur, a large brand or anywhere in between.</p><p>But, if you build it, will they come? And if they come, will they stay and engage?</p><p>There are <strong>two primary components to Facebook fan page engagement</strong>: 1) Sharing quality, relevant content and 2) inciting comments.  In this article I&#8217;ll tell you how to best engage with Facebook fans.<span id="more-1433"></span></p><p>Of course, there are many other components of effective Facebook fan pages and Facebook marketing in general. However, for the purposes of this two-part post, we’ll <strong>focus on content and comments</strong>. The more comments you have, <strong>the more viral visibility and free marketing you’ll create.</strong> But your fans have to have something to comment on!</p><h3>Share Quality, Relevant Content – Daily</h3><p>TechCrunch recently <a href="http://www.techcrunch.com/2009/11/28/facebook-fan-pages-77-percent/" target="_blank">posted</a> a Facebook fan page study by <a href="http://www.sysomos.com/" target="_blank">Sysomos</a> that revealed <strong>77 percent of fan pages have fewer than 1,000 fans</strong>. What stood out for me in that post was this fact: <em>“Facebook fan pages tend to be <strong>updated only once every 16 days</strong>.</em>”</p><p>TechCrunch goes on to say, <em>“On Twitter, you follow someone because you want to hear what they have to say. On Facebook, you fan them just to show your support or affinity. Too often, it’s a throwaway gesture.”</em></p><p>While this may be true for many Facebook members and fan pages, I see <strong>a lively fan page as an extension of your blog and business</strong> – a place where you can generate real community and further solidify your brand.</p><p><img style="border-width: 0px; margin: 0px 0px 5px 10px; display: inline;" title="calendar" src="http://cdn.socialmediaexaminer.com/images/mari2calendar.jpg?9d7bd4" border="0" alt="calendar" width="244" height="163" align="right" /></p><p><strong>1) How Often Should You Post?</strong></p><ul><li>For most fan pages, there is a direct correlation between <strong>frequency of posts and number of fans</strong>. Frequency is king, but there’s a fine balance – you don’t want to overwhelm your fans.</li><li>If you’re just starting out with your fan page, I would suggest a <strong>minimum of one update per day</strong> and increase from there to several times a day (mixing up the types of posts – see below) if you’re getting a good response from your fans.</li><li>Daily posting (at least Monday through Saturday) should yield daily comments and engagement.</li><li>You’ll <strong>find the right rhythm</strong> with your fans. Better to start with once a day than several times a day and have your wall filled with only your own posts.</li><li>Also, keep in mind <strong>“</strong><strong>high traffic windows</strong>.<strong>”</strong> Depending on your time zone and the time zone of the majority of your fans, you’ll probably want to post sometime between 8:15am PST and 2:00pm PST.</li></ul><p><strong>2) What to Post</strong></p><ul><li>I recommend a mix of your own thoughts, breaking news, useful tips, tools, resources and links from other sites in your industry and related industries. <strong>Stay on topic, stay focused</strong>.</li><li>You could create an <strong>editorial calendar</strong> for your fan page just like many bloggers do.</li><li>If you’re not sure what content your fans want, ask them – in a <a href="http://apps.facebook.com/opinionpolls/create_poll.php" target="_blank">poll</a> or status update.</li><li>If your fan base is small and still growing, ask your Twitter followers, Facebook friends, email list, and blog subscribers. They are all potential fans. (See related post: <a href="http://www.socialmediaexaminer.com/5-ways-to-promote-your-facebook-fan-page/" target="_blank">5 Ways to Promote Your Facebook Fan Page</a>).</li></ul><p>In this screen shot of <a href="http://www.facebook.com/VW" target="_blank">Volkswagen’s Facebook Fan Page</a>, photos from a recent auto show yielded <strong>363 likes and 68 comments</strong> and a video trailer got 121 likes and 25 comments. These are great results, as every one of the fan actions created a post on their respective walls and out into their friends’ news feeds. <strong>Free visibility</strong>, and every line item has a link back to VW’s fan page.</p><p><img style="border: 0px none ; margin: 0px 0px 0px 10px; display: inline;" title="volkswagen on facebook" src="http://cdn.socialmediaexaminer.com/images/mari3VWautoshow.png?9d7bd4" border="0" alt="volkswagen on facebook" width="401" height="391" /><br /> <strong></strong><br /> <strong>3) Sourcing Quality Content</strong></p><ul><li><strong>Your own blog</strong>: Import using the <a href="http://www.facebook.com/notes.php" target="_blank">Notes</a> app or, ideally, the <a href="http://apps.facebook.com/blognetworks/index.php" target="_blank">Networked Blogs</a> app.</li><li>Create <a href="http://my.alltop.com/" target="_blank">your own</a> <a href="http://alltop.com/" target="_blank">Alltop</a> <a href="http://my.alltop.com/marismith" target="_blank">page</a> and review each morning for fresh content to share.</li><li>And/or<strong> subscribe to the top 15 to 25 blogs</strong> in your industry and related industries in your Google reader and review daily.</li><li>Create <a href="http://www.youtube.com/watch?v=dgpPY8eGvjU" target="_blank">Twitter lists</a> and scan daily for new, relevant information to share (see also <a href="http://www.socialmediaexaminer.com/5-creative-ways-to-use-your-twitter-favorites/" target="_blank">5 Creative Ways to Use Your Twitter Favorites</a>).</li><li>Your <a href="http://www.socialmediaexaminer.com/5-creative-ways-to-use-your-twitter-favorites/" target="_blank">Twitter Favorites</a> RSS feed imported via the <a href="http://www.facebook.com/notes.php" target="_blank">Notes</a> app.</li><li>Your <strong>YouTube videos</strong> and/or other relevant videos.</li></ul><p><strong>4) Cultivating Your Style</strong></p><ul><li>Most people will come back to your fan page if there’s a real sense of community.</li><li>It’s important to be open, inviting, warm, friendly and personable. Even if you’re a large brand.</li><li><a href="http://facebook.com/starbucks" target="_blank">Starbucks</a> leads the way with <a href="http://www.engagementdb.com/Report" target="_blank">engagement</a> – you might observe their style for ideas. Though they use their globally recognized logo, you’ll occasionally see posts in first person. I think this is commendable, as it really creates that personal feel so important to social networks.</li></ul><p><img style="border: 0px none ; margin: 0px 0px 0px 10px; display: inline;" title="starbucks on facebook" src="http://cdn.socialmediaexaminer.com/images/mari4starbucks.png?9d7bd4" border="0" alt="starbucks on facebook" width="468" height="347" /><br /> <strong></strong><br /> <strong>5) Mix Up the Types of Posts</strong></p><p><strong>Text</strong></p><p>This is your <strong>standard status update</strong>. You get 420 characters in the publisher to say what you want. As long as you don’t have a link in the update, the post automatically changes your latest Status Update at the top.</p><p>I highly recommend using the Facebook fan page to Twitter app at <a href="http://facebook.com/twitter" target="_blank">http://facebook.com/twitter</a>. You simply <strong>link your fan page to your Twitter account</strong>, then choose which posts to share as tweets (Status Updates, Photos, Links, Notes, Events). You may need to experiment to get this just right.</p><p>Your posts will <strong>automatically truncate at around 120 characters</strong> and include a bit.ly link back to your fan page. Regardless of the number of characters, the tweet always contains the bit.ly link. Here’s an example of an update I <a href="http://bit.ly/55I6RE" target="_blank">posted</a> for this blog post:</p><p><img style="border-width: 0px; display: inline;" title="image" src="http://cdn.socialmediaexaminer.com/images/mari5marifbupdate.png?9d7bd4" border="0" alt="image" width="538" height="58" /></p><p><img style="border-width: 0px; display: inline;" title="image" src="http://cdn.socialmediaexaminer.com/images/mari6marismithtweet.png?9d7bd4" border="0" alt="image" width="344" height="200" /></p><p>To <strong>track stats on any bit.ly link</strong>, just paste it into your browser and add a “+” sign at the end. As of the time of this writing, this post/link had 109 clicks and the post had 23 comments, plus replies on Twitter.</p><p><strong>Video</strong></p><p>Video is the next best thing to meeting your fans in person. There are <strong>many choices for video updates</strong>: You talking into the camera, photo montages (try <a href="http://animoto.com/" target="_blank">Animoto</a>), screencasts (using software like <a href="http://techsmith.com/" target="_blank">Camtasia Studio</a> for PC or Mac, or <a href="http://screenflow.en.softonic.com/mac" target="_blank">ScreenFlow</a> for Mac).</p><p>When you talk into the camera, always <strong>make</strong> <strong>good eye contact with the camera lens</strong> – just as if you were chatting to one good friend. You could do a video tip per day or per week. Make sure to keep the length short and the content concise. The ideal length for videos is up to 1 minute and 40 seconds.</p><p>You can record directly on Facebook or load a file onto your fan page – see screenshots below:</p><p><img style="border-width: 0px; display: inline;" title="image" src="http://cdn.socialmediaexaminer.com/images/mari7facebookvideo.png?9d7bd4" border="0" alt="image" width="188" height="115" /></p><p><img style="border-width: 0px; display: inline;" title="image" src="http://cdn.socialmediaexaminer.com/images/mari8facebookvideo2.png?9d7bd4" border="0" alt="image" width="409" height="185" /></p><p>Here’s a video upload example from <a href="http://www.facebook.com/dell" target="_blank">Dell Computer’s Facebook Fan Page</a> – a <strong>41-second ad</strong> for their nifty new customizable range of laptops, with 179 likes and 57 comments.</p><p><img style="border: 0px none ; display: inline;" title="Dell on facebook" src="http://cdn.socialmediaexaminer.com/images/mari9dellfb.png?9d7bd4" border="0" alt="Dell on facebook" width="391" height="342" /></p><p>Or, you could <strong>pull in the video from YouTube</strong> as a link (click the Links icon on the publisher) – and this pulls in the live video player just as if you’d loaded the video file as in the example above:</p><p><img style="border-width: 0px; display: inline;" title="image" src="http://cdn.socialmediaexaminer.com/images/mari10videofeed.png?9d7bd4" border="0" alt="image" width="416" height="118" /></p><p><strong>Photos</strong></p><p><strong>Upload relevant pictures periodically</strong> and be sure to <strong>encourage your fans to upload photos anytime they wish</strong>. Each time your fans upload a photo, the thumbnail goes onto their profile wall and out into the news feeds of their friends.</p><p>Make sure your settings allow fans to post content. Just to the right under the publisher, click <strong>Options</strong>, then <strong>Settings</strong>:</p><p><img style="border: 0px none ; display: inline;" title="image" src="http://cdn.socialmediaexaminer.com/images/mari11viewsettings.png?9d7bd4" border="0" alt="image" width="362" height="198" /></p><p>In the screenshot below, there’s a photo on the <a href="http://www.facebook.com/cocacola" target="_blank">Coca-Cola Facebook Fan Page</a> – what’s neat about this photo is it was actually a fan-loaded image that Coca-Cola then reposted using the Share button (a great illustration of how Coca-Cola <a href="http://www.insidefacebook.com/2009/03/18/how-do-you-treat-a-fan-who-owns-your-facebook-page/" target="_blank">partnered</a> with their raving fans who created the page).</p><p><img style="border: 0px none ; display: inline;" title="coca-cola on facebook" src="http://cdn.socialmediaexaminer.com/images/mari12cocacola.png?9d7bd4" border="0" alt="coca-cola on facebook" width="375" height="264" /></p><p><strong>Links</strong></p><ul><li>Anytime you post a link in the publisher, Facebook <strong>displays a preview with a choice of thumbnails</strong>. (If you’re publishing content from a third-party app like <a href="http://ping.fm/" target="_blank">Ping.fm</a>, the thumbnail will be a default view.)</li><li>You may at times wish to <strong>create an actual status update with a link in it</strong>, instead of a link with the preview on the wall. Here’s what to do: Before clicking the Share button, simply click the “x” to delete the link preview:</li></ul><p><img style="border: 0px none ; display: inline;" title="image" src="http://cdn.socialmediaexaminer.com/images/mari13facebooklinkpost.png?9d7bd4" border="0" alt="image" width="368" height="224" /></p><p>The post goes out as a status update with a clickable link:</p><p><img style="border: 0px none ; display: inline;" title="image" src="http://cdn.socialmediaexaminer.com/images/mari14statusupdate.png?9d7bd4" border="0" alt="image" width="446" height="39" /></p><p><strong>Events</strong></p><p>You can quickly create Event listings right from the publisher for <strong>any virtual or live event you have coming up</strong>. Fans can easily RSVP, as a regular Event page is created when you publish the event.</p><p><strong>@ tags</strong></p><p>This is a relatively new feature on Facebook. You can tag any friend, any fan page you’ve joined, any group you’re a member of and any event you’ve RSVPed to attend. You can include up to six @ tags in any update. <strong>Use the @ tagging strategically</strong> and your post will show up on your friends’ walls and other fan pages’ walls per the tag. (Just type the @ symbol in the publisher and the first letter or two of who/what you want to tag and a list drops down for you to select from.)</p><p><strong>Notes app</strong></p><p>This app is typically used to import your blog. However, I like the <a href="http://apps.facebook.com/blognetworks/index.php" target="_blank">Networked Blogs app</a>, so I actually import the RSS feed of my Twitter Favorites via the Notes app, which makes it easy to <strong>push relevant, regular content onto my fan page wall </strong>(and into the news feeds of my fans).</p><h3>Incite Comments</h3><p>Now that you have a wide variety of regular, quality, relevant content posting on your fan page, here are some points about inciting comments:</p><ul><li>For status updates, try ending with a question.</li><li>Add your own comments as needed to get the ball rolling.</li><li>Come back and <strong>reply often to your fans’ comments</strong> – Facebook currently doesn’t have threaded commenting, so I suggest addressing specific fans in your comments as @name.</li><li>Do your best to respond to fan questions as promptly as possible. If you find you can’t keep up with the volume of questions, offer a free teleseminar or webinar in which you answer your fans’ top questions.</li></ul><p>Vin Diesel has the second most popular Facebook <a href="http://facebook.com/vin" target="_blank">fan page</a> with well over seven million fans. Vin doesn’t post all that often, but when he does, each post <strong>yields tens of thousands of comments and likes</strong>. Just like <a href="http://facebook.com/starbucks" target="_blank">Starbucks</a>, there’s something to learn from Vin’s style – he talks to his fans in a very warm, caring and authentic manner.</p><p><img style="border: 0px none ; display: inline;" title="image" src="http://cdn.socialmediaexaminer.com/images/mari15vindiesel.png?9d7bd4" border="0" alt="image" width="293" height="286" /></p><p><strong>In part two of this Facebook Fan Page Engagement post, I’ll cover:</strong></p><ol><li>How to encourage fans to keep coming back to add their own content and comments and ask questions, etc.</li><li>Monitoring insights – what do they mean, how to analyze the numbers and adjust your posts accordingly.</li><li>Should you also use the “Send an Update to Fans” feature? Do fans read their updates?</li><li>How to spark ongoing engagement via the Discussions tab.</li><li>Setting up systems for monitoring and responding to your fan engagement, given that there are currently no notifications of activity or RSS feeds to subscribe to on fan pages.</li><li>Integrating your Twitter followers and activity into your fan page engagement.</li></ol><p><em>Editors note</em>: <a href="http://www.facebook.com/smexaminer" target="_blank">Check out Social Media  Examiner&#8217;s new Facebook fan page by clicking here</a>.</p><p><strong>Now it’s your turn: What types of content are you finding sparks the most engagement on your Facebook fan page?</strong> Where do you get stuck most with your fan page and what else would you like to see covered in future posts about social media engagement? Please add your thoughts in the comments below, then stay tuned for part two!<div class="wp_twitter_button" style="float: right; margin-left: 10px;"> <a href="http://twitter.com/share?counturl=http%3A%2F%2Fwww.socialmediaexaminer.com%2Fhow-to-better-engage-facebook-fan-page-fans%2F" class="twitter-share-button" data-url="http://www.socialmediaexaminer.com/how-to-better-engage-facebook-fan-page-fans/" data-count="vertical" data-via="smexaminer" data-lang="" data-text="How to Better Engage Facebook Fan Page &#8216;Fans&#8217; &raquo; Social Media Examiner">Tweet</a><br /><script type="text/javascript" src="http://platform.twitter.com/widgets.js"></script></div> ]]></content:encoded> <wfw:commentRss>http://www.socialmediaexaminer.com/how-to-better-engage-facebook-fan-page-fans/feed/</wfw:commentRss> <slash:comments>16</slash:comments> </item> <item><title>10 Tips for Creating Buzz With Facebook Events</title><link>http://www.socialmediaexaminer.com/10-tips-for-creating-buzz-with-facebook-events/</link> <comments>http://www.socialmediaexaminer.com/10-tips-for-creating-buzz-with-facebook-events/#comments</comments> <pubDate>Thu, 29 Oct 2009 12:00:24 +0000</pubDate> <dc:creator>Mari Smith</dc:creator> <category><![CDATA[How To]]></category> <category><![CDATA[buzz]]></category> <category><![CDATA[event marketing]]></category> <category><![CDATA[event wall]]></category> <category><![CDATA[facebook]]></category> <category><![CDATA[facebook activity]]></category> <category><![CDATA[facebook event rsvp]]></category> <category><![CDATA[facebook event visibility]]></category> <category><![CDATA[facebook events]]></category> <category><![CDATA[facebook feed]]></category> <category><![CDATA[facebook marketing]]></category> <category><![CDATA[facebook news]]></category> <category><![CDATA[facebook note]]></category> <category><![CDATA[facebook tools]]></category> <category><![CDATA[mari smith]]></category> <category><![CDATA[rsvp]]></category> <category><![CDATA[social media event]]></category> <category><![CDATA[social media examiner]]></category> <category><![CDATA[viral visibility]]></category><guid isPermaLink="false">http://www.socialmediaexaminer.com/?p=420</guid> <description><![CDATA[Whether you attend events via Facebook and/or you host your own, this post should interest you. The Facebook Events application is one of the most powerful tools on the platform and there is a fine art to using it effectively. When setting up the event as an organizer, I highly recommend you leave all the [...]]]></description> <content:encoded><![CDATA[<p><script type="text/javascript"></script><img class="alignright" style="margin-left: 5px; margin-right: 5px;" title="How to" src="http://cdn.socialmediaexaminer.com/images/how-to-pose.png?9d7bd4" alt="" width="190" height="166" />Whether you <strong>attend events via Facebook and/or you host your own</strong>, this post should interest you. The <a href="http://www.new.facebook.com/home.php#/events.php">Facebook Events</a> application is one of the most <strong>powerful tools</strong> on the platform and there is a fine art to using it effectively.</p><p>When setting up the event as an organizer, I highly recommend you <strong>leave all the default settings the way they are</strong> – that is, allow guests to invite others, upload photos, write on the wall, etc. The reason is that every one of these activities creates news items that <strong>go out into the feeds</strong> of those individuals and their friends. This is great viral visibility for you <em>and</em> for them. Here is an example of all options you want to check:</p><p><span id="more-420"></span></p><p><img class="alignnone" title="1" src="http://cdn.socialmediaexaminer.com/images/m/1.jpg?9d7bd4" alt="" width="534" height="152" /></p><p>And, as an attendee of any event on Facebook, you can easily <strong>help create buzz and visibility for <em>both</em> yourself and the event organizer</strong>. Win:win!</p><p>I do recommend being strategic and mindful about the events you RSVP for. (I’m sure, like me, you get your fair share of non-relevant event invitations!)</p><p>Also, when setting up your own events, be sure to <strong>choose a really catchy title, subtitle and photo</strong>. These three fields are the only ones seen in “Requests” when you invite your friends (and they invite their friends). The small greeting you can include goes out in the email notification, so that’s important too.</p><p><strong>Here are my top nine tips for creating buzz as a Facebook Event attendee and/or host.</strong></p><h3>1.  Always RSVP</h3><p>If you are attending an event, make sure to <strong>RSVP</strong> and write a message in the box on the “Request” page.  Here is an example of a personal invite to an event.  The invitee could then write a reply in the box below. If you want to punch it up a bit, you can even record a short video from your computer, letting your friend know you are excited to attend their event.  And then all you need to do is click on the video icon and upload it!</p><p><img class="alignnone" title="2" src="http://cdn.socialmediaexaminer.com/images/m/2.jpg?9d7bd4" alt="" width="480" height="380" /></p><h3>2. Get Noticed</h3><p>If you RSVP to an event, make sure to <strong>write a note on the event wall</strong> – whether your RSVP is a yes, no or maybe.  <strong>This is great visibility for you!</strong></p><p>Also, if it is your event, continue to generate buzz by <strong>periodically commenting on your own event wall</strong>. When people RSVP and write on your event wall, go write on their wall to thank them personally. Comment on any added photos/videos/links. Each of these activities goes into your mini feed and your friends’ news feeds.<strong> I call this strategy “RSV” – radical, strategic visibility.</strong></p><h3>3. Upload Photos</h3><p><strong> </strong>Make sure to choose an engaging photo for your main event description and add multiple photos related to the event to pique interest.  An engaging photo should be eye-catching, warm, friendly, and inviting. <strong>Typically a person’s face is better than logos/images/graphics.</strong> You MUST include a photo or your event will have that nasty question mark. And who wants to attend a “?” event?</p><h3>4. Upload Videos and Links</h3><p><strong> </strong>As mentioned in tip #1, you can record a video and upload it to any of your RSVPs.  If it is your event, you can make a short video explaining what your event is about and upload it to the invite. And just like photos and videos, links are a great way to offer more value as well.  You will want to make sure you include a link for your participants to register if you have an opt-in strategy.  Make this very clear to your participants.<strong> </strong></p><h3>5. Write a Personal Message</h3><p><strong></strong>This makes your event more personable.  Most people have their email notifications turned on and they’ll get an email with your event title, date, time and your personal message. <strong>I also recommend including the time zone in the personal message, because Facebook defaults to your own time zone. </strong></p><h3>6. Send Out Invites</h3><p><strong></strong>Click on “<strong>Invite People to Come</strong>” and invite your friends. This invitation will go into your friends’ “Event Requests.”</p><p><img class="alignnone" title="3" src="http://cdn.socialmediaexaminer.com/images/m/3.jpg?9d7bd4" alt="" width="320" height="407" /></p><p><img class="alignnone" title="4" src="http://cdn.socialmediaexaminer.com/images/m/4.png?9d7bd4" alt="" width="480" height="599" /></p><h3>7. Spread the Word</h3><p><strong></strong>Click the “<strong>Share</strong>” button and “<strong>Post to your Profile</strong>” and your invite will go on your wall for all to see.</p><p>Or use the “<strong>Share</strong>” button to send an invite to specific friends or lists.</p><p>This is my rule (you may want to test your own parameters): I only promote about one event of my own on Facebook every month, so I don’t have any qualms about inviting all friends because my events are virtual (conference calls).  (In this case, I would use tip #6 above and “<strong>Invite People to Come</strong>” and “<strong>Select All</strong>” to invite everyone.) For location-specific events, you may want to be more selective.</p><p><img class="alignnone" title="a" src="http://cdn.socialmediaexaminer.com/images/m/a.jpg?9d7bd4" alt="" width="295" height="379" /></p><p><img class="alignnone" title="b" src="http://cdn.socialmediaexaminer.com/images/m/b.jpg?9d7bd4" alt="" width="412" height="290" /></p><h3>8.  Tweet About Your Event</h3><p><strong></strong>Send out tweets with a link to the Facebook event. Preferably not just, “Check out my event! [insert link].” Rather, offer something enticing like, “Learn How to Create a BUZZ With Facebook Events [insert link—use a short URL].”  (Link to either the Facebook Event page or your registration page.)</p><p>Also include the link in your Facebook status updates periodically and mention your event on Plurk, LinkedIn, Plaxo, FriendFeed, Ping.fm – whichever platforms you’re active on and have followers/friends! Your friends and followers will happily pass the snipped link on for you.</p><h3>9.  Experiment With Social Ads</h3><p><strong></strong>Promote your event with Social Ads and every time someone RSVPs, their name and photo may appear alongside your ad. Experiment with a weekly/monthly budget and see what happens.</p><p><strong><img class="alignnone" title="7" src="http://cdn.socialmediaexaminer.com/images/m/7.png?9d7bd4" alt="" width="166" height="375" /></strong></p><h3>10. Send Out Reminders</h3><p><strong></strong>As the event date approaches, be sure to gently remind people who have not yet registered that there&#8217;s still time. <strong><br /> </strong></p><p>Wow, that was a lot to cover!  I hope you find value in these tips!</p><p><strong>What do you think? </strong>Did you learn something new about Facebook Events? What has your experience been so far with Facebook Events?  Share your thoughts in the Comments box below.<div class="wp_twitter_button" style="float: right; margin-left: 10px;"> <a href="http://twitter.com/share?counturl=http%3A%2F%2Fwww.socialmediaexaminer.com%2F10-tips-for-creating-buzz-with-facebook-events%2F" class="twitter-share-button" data-url="http://www.socialmediaexaminer.com/10-tips-for-creating-buzz-with-facebook-events/" data-count="vertical" data-via="smexaminer" data-lang="" data-text="10 Tips for Creating Buzz With Facebook Events &raquo; Social Media Examiner">Tweet</a><br /><script type="text/javascript" src="http://platform.twitter.com/widgets.js"></script></div> ]]></content:encoded> <wfw:commentRss>http://www.socialmediaexaminer.com/10-tips-for-creating-buzz-with-facebook-events/feed/</wfw:commentRss> <slash:comments>30</slash:comments> </item> <item><title>Top Tips for Using Facebook for Business (Video)</title><link>http://www.socialmediaexaminer.com/top-tips-for-using-facebook-for-business-video/</link> <comments>http://www.socialmediaexaminer.com/top-tips-for-using-facebook-for-business-video/#comments</comments> <pubDate>Wed, 21 Oct 2009 12:00:27 +0000</pubDate> <dc:creator>Michael Stelzner</dc:creator> <category><![CDATA[Expert Interviews]]></category> <category><![CDATA[How To]]></category> <category><![CDATA[Tools]]></category> <category><![CDATA[Videos]]></category> <category><![CDATA[Faccebook]]></category> <category><![CDATA[facebook events]]></category> <category><![CDATA[facebook for business]]></category> <category><![CDATA[facebook marketing]]></category> <category><![CDATA[facebook page]]></category> <category><![CDATA[mari smith]]></category> <category><![CDATA[michael stelzner]]></category> <category><![CDATA[social media]]></category> <category><![CDATA[social media marketing]]></category> <category><![CDATA[twitter]]></category> <category><![CDATA[video]]></category><guid isPermaLink="false">http://www.socialmediaexaminer.com/?p=462</guid> <description><![CDATA[The topic of this show is Facebook—and how it can help your business. And the special guest is Mari Smith, a relationship marketing and Facebook expert. In this video Mari shares her expertise on Facebook and how businesses can immediately benefit from the world&#8217;s largest social network. This video was is a recording of a [...]]]></description> <content:encoded><![CDATA[<p><img class="alignright" title="Video Interview" src="http://cdn.socialmediaexaminer.com/images/interview-pose.png?9d7bd4" alt="" width="137" height="166" /></p><p>The topic of this show is Facebook—and how it can help your business.</p><p>And the special guest is <a href="http://twitter.com/MariSmith" target="_blank">Mari Smith</a>, a relationship marketing and Facebook expert. In this video Mari shares her expertise on Facebook and how businesses can immediately benefit from the world&#8217;s largest social network.</p><p>This video was is a recording of a recent live video broadcast. You will notice Mari and I speaking via video and participants entering their questions into a chat window.</p><p><strong><span style="font-size: medium;">VIEW VIDEO HERE NOW:</span></strong></p> <iframe src='http://player.vimeo.com/video/7458786?title=0&amp;byline=0&amp;portrait=0' width='480' height='271' frameborder='0'></iframe><p><span id="more-462"></span><br /> Please note there is a very slight delay between my lips moving and my voice. This occurred because I recorded my audio directly into my computer rather than from the live stream.</p><p>What did you think about the video? What are your thoughts on Facebook?<div class="wp_twitter_button" style="float: right; margin-left: 10px;"> <a href="http://twitter.com/share?counturl=http%3A%2F%2Fwww.socialmediaexaminer.com%2Ftop-tips-for-using-facebook-for-business-video%2F" class="twitter-share-button" data-url="http://www.socialmediaexaminer.com/top-tips-for-using-facebook-for-business-video/" data-count="vertical" data-via="smexaminer" data-lang="" data-text="Top Tips for Using Facebook for Business (Video) &raquo; Social Media Examiner">Tweet</a><br /><script type="text/javascript" src="http://platform.twitter.com/widgets.js"></script></div> ]]></content:encoded> <wfw:commentRss>http://www.socialmediaexaminer.com/top-tips-for-using-facebook-for-business-video/feed/</wfw:commentRss> <slash:comments>23</slash:comments> </item> </channel> </rss>
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