Does your business have a social customer service plan?
Want to step up your customer service on social media?
To discover how to improve your social customer care, I interview Dan Gingiss.
More About This Show
The Social Media Marketing podcast is an on-demand talk radio show from Social Media Examiner. It’s designed to help busy marketers and business owners discover what works with social media marketing.
In this episode I interview Dan Gingiss, former head of digital customer experience for Discover Card, co-host of the Focus on Customer Service podcast and head of digital marketing for Humana.
Dan will explore how to better serve your customers with social media.
You’ll discover what your business needs to respond to on social media.
Listen as Dan Gingiss shares what marketers need to know about caring for customers on social media.
Share your feedback, read the show notes and get the links mentioned in this episode below.
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