5 Twitter Tips for Building Your Business
Twitter is a great tool for conversations, building community, finding brand advocates and reading the latest news. That’s why celebrities, athletes, your competitors—and hopefully you—are on Twitter.
The growth and usage of Twitter is not surprising. Compete.com estimates approximately 21 million unique monthly visitors, and a quick search on Twitter yields a variety of conversations from music, sports, politics, events and products.
How Comcast Supports Customers With Social Media (Video)
In this interview I talk with Frank Eliason—the senior director of national customer care for Comcast—and the man behind @ComcastCares.
You may have heard that Comcast is on Twitter, but Frank talks about the channels Comcast monitors and how they engage customers. Frank mentions a concept called “peers helping peers.” In the video Frank also talks about what types of employees are best for handling Twitter support. Frank shares how Twitter helped Comcast rapidly identify a problem during the NHL playoffs in less than three minutes. He also shares the biggest mistakes businesses make with social media.
VIEW VIDEO HERE NOW:
Paula Thomas on:
5 Ways to Get the Support of Social Media Influencers
Anonymous on:
5 Ways to Get the Support of Social Media Influencers
CrystalCattle on:
24 Impressive Blog Plugins You Should Consider
Anonymous on:
5 Ways to Get the Support of Social Media Influencers
Michael A. Stelzner on:
5 Ways to Get the Support of Social Media Influencers