<?xml version="1.0" encoding="UTF-8"?> <rss version="2.0" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:wfw="http://wellformedweb.org/CommentAPI/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:sy="http://purl.org/rss/1.0/modules/syndication/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" ><channel><title>Social Media Examiner &#187; clicks</title> <atom:link href="http://www.socialmediaexaminer.com/tag/clicks/feed/" rel="self" type="application/rss+xml" /><link>http://www.socialmediaexaminer.com</link> <description>Your Guide to the Social Media Jungle</description> <lastBuildDate>Sat, 11 Feb 2012 15:47:14 +0000</lastBuildDate> <language>en</language> <sy:updatePeriod>hourly</sy:updatePeriod> <sy:updateFrequency>1</sy:updateFrequency> <item><title>4 Ways to Measure Social Media and Its Impact on Your Brand</title><link>http://www.socialmediaexaminer.com/4-ways-measure-social-media-and-its-impact-on-your-brand/</link> <comments>http://www.socialmediaexaminer.com/4-ways-measure-social-media-and-its-impact-on-your-brand/#comments</comments> <pubDate>Tue, 15 Jun 2010 12:00:43 +0000</pubDate> <dc:creator>Nichole Kelly</dc:creator> <category><![CDATA[How To]]></category> <category><![CDATA[accountability]]></category> <category><![CDATA[blog measurement]]></category> <category><![CDATA[blog reach]]></category> <category><![CDATA[brand awareness]]></category> <category><![CDATA[brand awareness measurement]]></category> <category><![CDATA[campaign activity]]></category> <category><![CDATA[chris lake]]></category> <category><![CDATA[clicks]]></category> <category><![CDATA[comments]]></category> <category><![CDATA[direct messages]]></category> <category><![CDATA[duplicate measurement]]></category> <category><![CDATA[email]]></category> <category><![CDATA[engagement]]></category> <category><![CDATA[engagement metrics]]></category> <category><![CDATA[exposure]]></category> <category><![CDATA[facebook insights]]></category> <category><![CDATA[facebook measurement]]></category> <category><![CDATA[facebook reach]]></category> <category><![CDATA[growth rate]]></category> <category><![CDATA[hashtag]]></category> <category><![CDATA[influence]]></category> <category><![CDATA[influential user]]></category> <category><![CDATA[key performance indicators]]></category> <category><![CDATA[lead generation]]></category> <category><![CDATA[mani karthik daily bloggr]]></category> <category><![CDATA[measure social media]]></category> <category><![CDATA[measurement strategy]]></category> <category><![CDATA[measuring engagement]]></category> <category><![CDATA[nicole kelly]]></category> <category><![CDATA[radian 6 biz360 tweeteffect]]></category> <category><![CDATA[replies]]></category> <category><![CDATA[retweets]]></category> <category><![CDATA[sales funnel]]></category> <category><![CDATA[scoutlabs]]></category> <category><![CDATA[share]]></category> <category><![CDATA[social media]]></category> <category><![CDATA[social media campaign]]></category> <category><![CDATA[social media channel]]></category> <category><![CDATA[social media engagement]]></category> <category><![CDATA[social media exposure]]></category> <category><![CDATA[social media influence]]></category> <category><![CDATA[social media measurement]]></category> <category><![CDATA[social media metrics]]></category> <category><![CDATA[social mention]]></category> <category><![CDATA[subscribers]]></category> <category><![CDATA[traditional media metrics]]></category> <category><![CDATA[tweetreach]]></category> <category><![CDATA[twitalyzer]]></category> <category><![CDATA[twitter measurement]]></category> <category><![CDATA[twitter reach]]></category><guid isPermaLink="false">http://www.socialmediaexaminer.com/?p=3597</guid> <description><![CDATA[Do you know how social media is helping your business? Want to find out how Twitter, Facebook and other sites are impacting your brand awareness? The good news is social media has finally made it to the grand stage of “accountability.” A place where there are lots of people who want to measure it. The [...]]]></description> <content:encoded><![CDATA[<p><img class="alignright" style="margin-left: 5px; margin-right: 5px;" title="How to" src="http://cdn.socialmediaexaminer.com/images/how-to-pose.png?9d7bd4" alt="social media how to" width="190" height="166" /><strong>Do you know how social media is helping your business? Want to find out how Twitter, Facebook and other sites are impacting your brand awareness? </strong></p><p>The good news is social media has finally made it to the grand stage of “accountability.” A place where there are lots of people who want to measure it. The bad news is there isn’t a single clear-cut answer.</p><p>However, with a few simple steps, <strong>you can build a measurement strategy that accomplishes your goals.</strong></p><h3>Defining Terms</h3><p>To start, let’s agree that <strong>brand awareness is a measure of how recognizable your brand is to your target audience.</strong> For those looking to get ahead of the curve on social media measurement, the first step is to <strong>align your social media metrics with metrics your company is already comfortable with</strong>.<span id="more-3597"></span></p><p>Also, let’s agree that the measurements for social media aren’t all that different from how you’ve been measuring traditional media. To put brand awareness measurement into the context of the sales funnel, <strong>the key areas to evaluate fall into three categories:  social media exposure, influence and engagement.</strong></p><p>With that understanding, let’s look at how you can <strong>level the playing field between your traditional media metrics and your social media metrics</strong>.</p><h3>#1:  Measuring Social Media Exposure</h3><p>How many people could you have reached with your message?</p><p>In social media, this measurement is about as reliable as a print magazine’s circulation, but knowing your potential audience does have value because it represents your potential sales lead pool.</p><p>Unfortunately, as of the writing of this post, some of these metrics have to be accounted for manually, so you’ll have to <strong>balance the level of effort to track the metrics versus the value you’ll receive from them to determine their importance to your overall strategy. </strong></p><p>A good example of where there can be unreliability in social measurement is when isolating unique users for each of your metrics. You want to <strong>avoid counting the same person twice</strong> in the list below, but realistically it’s difficult to do.</p><p>These measurements highlight the number of people you’ve attracted to your brand through social media. To mitigate the potential for duplication of users, <strong>track growth rate as a percentage of the aggregate totals. </strong>This is where you will find the real diamonds.</p><ul><li><strong><em>Twitter:</em> Look at your number of followers and the number of followers for those who retweeted your message</strong> to determine the monthly potential reach. You should track these separately and then <strong>compare the month-over-month growth</strong> <strong>rate</strong> of each of these metrics so you can determine where you’re seeing the most growth. A great free tool to use for Twitter measurement is <a href="http://tweetreach.com/" target="_blank">TweetReach</a>.</li><li><strong><em>Facebook:</em></strong> Track the total number of fans for your brand page. In addition, review the number of friends from those who became fans during a specified period of time or during a promotion and those who commented on or liked your posts to identify the potential monthly Facebook reach.  Facebook Insights provides value here.</li><li><strong><em>YouTube:</em></strong> Measure the number of views for videos tied to a promotion or specific period of time, such as monthly, and the total number of subscribers.</li><li><strong><em>Blog:</em></strong> Measure the number of visitors who viewed the posts tied to the promotion or a specific period of time.</li><li><strong><em>Email:</em></strong> Take a look at how many people are on the distribution list and how many actually received the email.</li></ul><div class="wp-caption alignnone" style="width: 471px"><img class=" " src="http://cdn.socialmediaexaminer.com/images/nk06105categoriesofmeasurement.jpg?9d7bd4" alt="" width="461" height="346" /><p class="wp-caption-text">Exposure is the top of the brand awareness funnel and represents your potential sales lead pool.</p></div><h3>#2:  Measuring Engagement</h3><p><img class="alignright" src="http://cdn.socialmediaexaminer.com/images/nk0610likeshare.jpg?9d7bd4" alt="" width="235" height="148" /><strong>How many people actually did something with your message?</strong></p><p>This is one of the most important measurements because it shows how many people actually cared enough about what you had to say to result in some kind of action.</p><p>Fortunately engagement is fairly easy to measure with simple tools such as <a href="http://www.radian6.com/" target="_blank">Radian 6</a>, <a href="http://biz360.com/" target="_blank">Biz360</a> and <a href="http://www.tweeteffect.com/index.php" target="_blank">TweetEffect</a>. These metrics highlight who you want to target to retain on social media channels.</p><p>For a starting list of key performance indicators for engagement, this <a href="http://econsultancy.com/blog/4887-35-social-media-kpis-to-help-measure-engagement" target="_blank">post</a> by Chris Lake is a great start.</p><ul><li><strong><em>Twitter:</em></strong> Quantify the number of times your links were clicked, your message was retweeted, and your hashtag was used and then look at how many people were responsible for the activity. You can also track @replies and direct messages if you can link them to campaign activity.</li><li><strong><em>Facebook:</em></strong> Determine the number of times your links were clicked and your messages were liked or commented on. Then break this down by how many people created this activity. You can also track wall posts and private messages if you can link them to activity that is directly tied to a specific social media campaign.</li><li><strong><em>YouTube:</em></strong> Assess the number of comments on your video, the number of times it was rated, the number of times it was shared and the number of new subscribers.</li><li><strong><em>Blog:</em></strong> Evaluate the number of comments, the number of subscribers generated and finally the number of times the posts were shared and “where” they were shared (i.e., Facebook, Twitter, email, etc.). Measure how many third-party blogs you commented on and the resulting referral traffic to your site.</li><li><strong><em>Email: </em></strong>Calculate how many people opened, clicked and shared your email. Include where the items were shared, similar to the point above. Also, keep track of the number of new subscriptions generated.</li></ul><h3>#3: Measuring Influence</h3><p><img class="alignright" src="http://cdn.socialmediaexaminer.com/images/nk0610smileyface.jpg?9d7bd4" alt="" width="210" height="210" />This category gets into a bit of a soft space for measurement. Influence is a subjective metric that relies on your company’s perspective for definition. Basically, you want to <strong>look at whether the engagement metrics listed above are positive, neutral or negative in sentiment</strong>. In other words, did your campaign influence positive vibes toward the brand or did it create bad mojo?</p><p>You can also use automated tools like <a href="http://twitalyzer.com/" target="_blank">Twitalyzer</a>, <a href="http://socialmention.com/" target="_blank">Social Mention</a>, <a href="http://www.radian6.com/" target="_blank">Radian 6</a> or <a href="http://scoutlabs.com/" target="_blank">ScoutLabs</a> to make it a little easier, but <strong>ALWAYS do a manual check to validate any sentiment results</strong>. Influence is generally displayed as a percentage of positive, neutral and negative sentiment, which is then applied in relation to the engagement metrics and to the metrics for reach where applicable.</p><p>A great application for influence is to look at the influence by those who engaged with your brand in the above categories. <strong>Do you have a nice mix of big players with large audiences engaging with your brand, as well as the average Joe with a modest following?</strong></p><p>If not, your influence pendulum may be about to tip over, because it’s important that you <strong>spend time engaging with both influential users and your average user</strong>.<em> Note: many of the automated tools that track sentiment and influence are not free. And many times, you will need a combination of tools to measure all of the different social media channels.</em></p><h3>#4:  The Lead Generation Funnel</h3><p>After you’ve measured through the influence portion of the funnel, you’re now creeping into where too many companies are starting their measurement efforts: the lead generation funnel. This is where the brand awareness portion of the funnel ends and the traditional ROI-driven action begins.</p><div class="wp-caption alignnone" style="width: 471px"><img class=" " src="http://cdn.socialmediaexaminer.com/images/nk0610brandawarenessleadgeneration.jpg?9d7bd4" alt="" width="461" height="346" /><p class="wp-caption-text">Exposure, influence and engagement represent  brand awareness in the measurement funnel.</p></div><p>Understanding your reach, engagement and influence through these primary social channels will allow you to define your presence and impact, which can then be applied as a model to other social networks.</p><p>Now that you’ve tracked all of this information, how do you make it meaningful? Excel is a great tool to help organize your data. <strong>Build yourself a standard dashboard in Excel that highlights the key metrics that matter to the organization</strong>. Create a tab for a high-level overview of multiple campaigns<strong>,</strong> and a tab for each campaign for the time period you’re reporting on. Ultimately, you should put the information into the same format that you’ve used to report on traditional brand awareness campaigns, with social media as just another vehicle in the overall marketing mix.</p><p>If you’re looking for tools to use for tracking, this <a href="http://www.dailybloggr.com/2009/06/9-tools-to-measure-your-twitter-influence-reach/" target="_blank">post</a> by Mani Karthik at Daily Bloggr gives a nice view of options.</p><p>To really understand the importance of measurement, here’s a great post on social media measurement from Social Media Examiner: <a href="http://www.socialmediaexaminer.com/is-social-media-marketing-measurable-the-big-debate/" target="_blank">Is Social Media Marketing Measurable? The Big Debate</a>.</p><p><strong>What about you? Are you measuring?  How are you measuring?  What metrics would you add?</strong> Leave a comment below and let&#8217;s talk.<div class="wp_twitter_button" style="float: right; margin-left: 10px;"> <a href="http://twitter.com/share?counturl=http%3A%2F%2Fwww.socialmediaexaminer.com%2F4-ways-measure-social-media-and-its-impact-on-your-brand%2F" class="twitter-share-button" data-url="http://www.socialmediaexaminer.com/4-ways-measure-social-media-and-its-impact-on-your-brand/" data-count="vertical" data-via="smexaminer" data-lang="" data-text="4 Ways to Measure Social Media and Its Impact on Your Brand &raquo; Social Media Examiner">Tweet</a><br /><script type="text/javascript" src="http://platform.twitter.com/widgets.js"></script></div> ]]></content:encoded> <wfw:commentRss>http://www.socialmediaexaminer.com/4-ways-measure-social-media-and-its-impact-on-your-brand/feed/</wfw:commentRss> <slash:comments>8</slash:comments> </item> <item><title>How to Boost Your Personal Brand With Social Media</title><link>http://www.socialmediaexaminer.com/boost-personal-brand/</link> <comments>http://www.socialmediaexaminer.com/boost-personal-brand/#comments</comments> <pubDate>Wed, 21 Apr 2010 12:00:02 +0000</pubDate> <dc:creator>Chris Garrett</dc:creator> <category><![CDATA[How To]]></category> <category><![CDATA[boingboing]]></category> <category><![CDATA[build connections]]></category> <category><![CDATA[clicks]]></category> <category><![CDATA[comments]]></category> <category><![CDATA[cory doctorow]]></category> <category><![CDATA[discussions]]></category> <category><![CDATA[facebook fan page]]></category> <category><![CDATA[favorites]]></category> <category><![CDATA[followers]]></category> <category><![CDATA[friends]]></category> <category><![CDATA[global audience]]></category> <category><![CDATA[intention]]></category> <category><![CDATA[key contacts]]></category> <category><![CDATA[local audience]]></category> <category><![CDATA[must read blogs]]></category> <category><![CDATA[overshare]]></category> <category><![CDATA[personal brand]]></category> <category><![CDATA[recommendations]]></category> <category><![CDATA[referrals]]></category> <category><![CDATA[reputation]]></category> <category><![CDATA[retweet]]></category> <category><![CDATA[share]]></category> <category><![CDATA[share links]]></category> <category><![CDATA[shares]]></category> <category><![CDATA[slide decks]]></category> <category><![CDATA[slideshare]]></category> <category><![CDATA[social capital]]></category> <category><![CDATA[social capital based currency]]></category> <category><![CDATA[social media activity]]></category> <category><![CDATA[social media engagement]]></category> <category><![CDATA[social media karma]]></category> <category><![CDATA[social media tool]]></category> <category><![CDATA[social media user]]></category> <category><![CDATA[social media visibility]]></category> <category><![CDATA[social rules]]></category> <category><![CDATA[subcriber count]]></category> <category><![CDATA[testimonials]]></category> <category><![CDATA[too much information]]></category> <category><![CDATA[whuffie audie]]></category><guid isPermaLink="false">http://www.socialmediaexaminer.com/?p=2685</guid> <description><![CDATA[Want to build your personal brand? There are few tools as powerful as social media for quickly building a positive personal brand. Whether you&#8217;re focusing on a global audience or a local one, social media can help you get visibility and help you forge connections. In this article, I&#8217;ll share some tips to help you [...]]]></description> <content:encoded><![CDATA[<p><img class="alignright" style="margin-left: 5px; margin-right: 5px;" title="How to" src="http://cdn.socialmediaexaminer.com/images/how-to-pose.png?9d7bd4" alt="social media how to" width="190" height="166" />Want to build your personal brand? <strong>There are few tools as powerful as social media for quickly building a positive personal brand</strong>. Whether you&#8217;re focusing on a global audience or a local one, social media can help you get visibility and help you forge connections.</p><p>In this article, I&#8217;ll share some tips to help you leverage social media to gain more exposure.</p><h3>#1: Reap What You Sow</h3><p>What are you aiming for? What is your goal?</p><p>If you want to get yourself known, social media is a great way to build visibility and a platform. Getting known might be your goal or it might be a means to an end. Again,<strong> social media can help you build connections that pay off in terms of opportunities and offers</strong>.<span id="more-2685"></span></p><p>At the very least, when you do the right things in social media, you&#8217;re building a profile that represents you in the best possible light when anyone wants to look you up. It is a rare potential employer who will not do a quick Google search, and apparently even potential dates now do this routinely!</p><h3>#2: Model Real Life</h3><p><img class="alignright" src="http://cdn.socialmediaexaminer.com/images/cgshare.png?9d7bd4" alt="" width="239" height="146" />Social media grew out of real-world social rules and therefore <strong>what works in real life works well in social media</strong>, but with wider distribution and accelerated cause and effect.</p><p>Often people say to me that social media does not work, but what they really mean is they tried to extract value before they put any in. In fact, at the time of this writing I almost got into a protracted debate on Twitter about this very thing. Because this one person didn&#8217;t see any results, he believed social media &#8220;didn&#8217;t work.&#8221; The problem is, social media does not work for people who just want to take and be selfish, so he is setting himself up for a self-fulfilling prophecy.</p><p>You can&#8217;t withdraw very long from an empty social capital account. Essentially,<strong> if you want to get out value, then you need to start putting value in</strong>.</p><h3>#3: Be Likeable</h3><p>Another aspect of social media engagement is that your basic interactions are communicating more than the 140-character status updates. People also read between the lines. Again, this can work for or against you.</p><p><strong>Brands are built through experience just as much as what you say and any image you create. The brands you love and hate are much more about how they have treated you than their logos and corporate mission statements!</strong></p><p>The same is true on a personal brand level. It&#8217;s about treating people well and giving them a positive experience with you. It really helps if you like people because <strong>you are going to need to be consistently a good person to know</strong>.</p><p>Using light humor, being kind, sharing about more than just your work—including your interests—allow people to connect with you on a human level as well as a business and technical level.</p><p>Beyond this we have to be aware of boundaries and limitations to sharing. We have all seen the damage that can be done through &#8220;overshare&#8221; or Too Much Information, and also what we find humorous might well put people off, or even cause emotional or professional damage.</p><p>Consider a popular blogger who is constantly on the attack, belittling people, making fun of people, &#8220;digging up dirt&#8221; and so on. Yes, he will gather a following—bullies often do—but how do these kinds of tactics affect long-term relationships and loyalty?</p><p>At SXSW I had a discussion about this very topic and we realized many of the highly visible people who used this approach 4 or 5 years ago are now seldom heard from and nobody will take their calls.</p><p>Social karma works in the negative as well as the positive, and the Internet has a LONG memory!</p><p><strong>Does This Really Work?</strong></p><p>At this point you might still be skeptical. <strong>So to reassure you that there is some real cause and effect going on here, just look at your own social media activity.</strong></p><ul><li><strong>Who do you follow?</strong> Think about your top three social media users and what they have in common.</li><li><strong>Which blogs do you read?</strong> Again, which are your &#8220;must-read&#8221; blogs?</li><li><strong>When have you had the best results?</strong> Think back to when you had your best win. What did you do?</li><li><strong>How do you attract new contacts?</strong> When you want a social media or list boost, what works best for you?</li><li><strong>What can you test today?</strong> Still skeptical? Good! Test, verify—what can you try today to move your metrics needle?</li></ul><p><strong>I am 100% sure that when you put out good, valuable, positive stuff—when you share only the best—that&#8217;s when you will get the best results</strong>. It also follows that the people you are most attracted to or listen to most are the people you get the most value from, be that entertainment or education, and with whom you feel the best connection.</p><h3>#4: Share, Share, Share</h3><p>Tactically this is about sharing good stuff. If you want to position yourself as an expert, then share what you know.</p><p>The more you share good stuff, the more people will want to listen to you. Even better, if you <strong>share your expertise with good stuff from other people mixed in, it shows you&#8217;re generous and have your followers&#8217; best interests at heart</strong> rather than pure self-promotion.</p><ul><li>Answer questions in LinkedIn.</li><li>Share links, videos and anything useful that you find in Facebook and Twitter.</li><li>Post your slide decks to Slideshare.</li><li>Upload advice videos and demonstrations to YouTube.</li><li>Write valuable content in your blog and answer comments.</li><li>Invite people to ask you questions on your Facebook fan page, Twitter and your blog.</li></ul><h3>#5: Conduct a Whuffie Audit</h3><p>Cory Doctorow of BoingBoing fame invented the futuristic reputation, or social capital–based currency, of <a href="http://en.wikipedia.org/wiki/Whuffie" target="_blank">Whuffie</a>. Some days I wish Whuffie really existed and that just by looking someone up we could see what kind of person they were and how much they added to society. Unfortunately we do not have Whuffie yet, but you can <strong>&#8220;audit&#8221; yourself to see how much social capital you are generating</strong>.</p><p>Keep an eye on your key metrics to see if they are growing and what behavior is influencing them:</p><ul><li><strong>Followers, friends and subscriber counts—</strong>How many people you have following you is not the best metric, but it does tell you if you&#8217;re attracting versus annoying people!</li><li><strong>Retweets, clicks and shares—</strong>If people want to share your stuff, it&#8217;s a hint that what you are putting out is valuable.</li><li><strong>Comments, favorites, discussions—</strong>Can you spark discussion and debate? That&#8217;s value right there.</li><li><strong>Key contacts, referrals, recommendations and testimonials—</strong>Are you reaching people and are they telling others about you? What do people say about you behind your back? Will people publicly connect their name, and reputation, to yours?</li></ul><h3>Closing Thoughts&#8230;</h3><p>I know how frustrating it is when we say things in interviews like &#8220;provide value, join the conversation.&#8221; Hopefully I&#8217;ve explained a bit more about what this means and some of the steps you can use. It comes down to having the <strong>intention to really help, inform and be an excellent person to know</strong>.</p><p>A reputation is difficult and time-consuming to build, but with social media we can damage it in an instant. When you have what&#8217;s best for your community in mind, you will not go far wrong.</p><p><strong>How does this work for you? Got any tips to share? </strong>What has worked best in your experience? Please SHARE your thoughts in the comments! <img src="http://cdn.socialmediaexaminer.com/wp-includes/images/smilies/icon_smile.gif?9d7bd4" alt=':)' class='wp-smiley' /><div class="wp_twitter_button" style="float: right; margin-left: 10px;"> <a href="http://twitter.com/share?counturl=http%3A%2F%2Fwww.socialmediaexaminer.com%2Fboost-personal-brand%2F" class="twitter-share-button" data-url="http://www.socialmediaexaminer.com/boost-personal-brand/" data-count="vertical" data-via="smexaminer" data-lang="" data-text="How to Boost Your Personal Brand With Social Media &raquo; Social Media Examiner">Tweet</a><br /><script type="text/javascript" src="http://platform.twitter.com/widgets.js"></script></div> ]]></content:encoded> <wfw:commentRss>http://www.socialmediaexaminer.com/boost-personal-brand/feed/</wfw:commentRss> <slash:comments>1</slash:comments> </item> <item><title>7 Reasons Not to Put All Your Eggs in the Twitter Basket</title><link>http://www.socialmediaexaminer.com/7-reasons-not-to-put-all-your-eggs-in-the-twitter-basket/</link> <comments>http://www.socialmediaexaminer.com/7-reasons-not-to-put-all-your-eggs-in-the-twitter-basket/#comments</comments> <pubDate>Thu, 18 Feb 2010 13:00:20 +0000</pubDate> <dc:creator>Jay Baer</dc:creator> <category><![CDATA[How To]]></category> <category><![CDATA[answering replies]]></category> <category><![CDATA[clicks]]></category> <category><![CDATA[corporate users]]></category> <category><![CDATA[data]]></category> <category><![CDATA[dataset]]></category> <category><![CDATA[dj waldow]]></category> <category><![CDATA[email evolution conference]]></category> <category><![CDATA[engagement]]></category> <category><![CDATA[facebook]]></category> <category><![CDATA[facebook insights]]></category> <category><![CDATA[followers]]></category> <category><![CDATA[following]]></category> <category><![CDATA[foursquare]]></category> <category><![CDATA[gowalla]]></category> <category><![CDATA[growth]]></category> <category><![CDATA[hbo]]></category> <category><![CDATA[integrated metrics]]></category> <category><![CDATA[integrated retweets]]></category> <category><![CDATA[jay baer]]></category> <category><![CDATA[magic 8 ball]]></category> <category><![CDATA[many to many]]></category> <category><![CDATA[marketing coordinator]]></category> <category><![CDATA[measurement]]></category> <category><![CDATA[mike corak]]></category> <category><![CDATA[mobile experience]]></category> <category><![CDATA[monitoring]]></category> <category><![CDATA[new features]]></category> <category><![CDATA[one to one]]></category> <category><![CDATA[participation rate]]></category> <category><![CDATA[personal users]]></category> <category><![CDATA[pew research]]></category> <category><![CDATA[public stream]]></category> <category><![CDATA[real time search]]></category> <category><![CDATA[retweets]]></category> <category><![CDATA[smartphone]]></category> <category><![CDATA[social crm]]></category> <category><![CDATA[social customer relationship management]]></category> <category><![CDATA[social media]]></category> <category><![CDATA[social media platform]]></category> <category><![CDATA[social media strategy]]></category> <category><![CDATA[social media tool kit]]></category> <category><![CDATA[sysomos]]></category> <category><![CDATA[tactical plan]]></category> <category><![CDATA[tag]]></category> <category><![CDATA[teens]]></category> <category><![CDATA[text messaging]]></category> <category><![CDATA[twitter]]></category> <category><![CDATA[twitter connectivity]]></category> <category><![CDATA[twitter limitations]]></category> <category><![CDATA[twitter lists]]></category> <category><![CDATA[twitter obsessed]]></category> <category><![CDATA[twitter power user]]></category> <category><![CDATA[twitter search]]></category> <category><![CDATA[twitter style features]]></category> <category><![CDATA[twitter style functions]]></category> <category><![CDATA[unique visitors]]></category> <category><![CDATA[valhalla]]></category><guid isPermaLink="false">http://www.socialmediaexaminer.com/?p=1879</guid> <description><![CDATA[Are you too Twitter-obsessed in your social media approach? Twitter’s role as a Magic 8 Ball for our shared culture is unrivaled, and it has almost single-handedly ushered in the era of real-time search and social customer relationship management. But Twitter is the online equivalent of HBO – important more because of who uses it [...]]]></description> <content:encoded><![CDATA[<p><img class="alignright" style="margin-left: 5px; margin-right: 5px;" title="How to" src=" http://www.socialmediaexaminer.com/images/how-to-pose.png" alt="" width="190" height="166" />Are you too Twitter-obsessed in your social media approach?</p><p>Twitter’s role as a Magic 8 Ball for our shared culture is unrivaled, and it has almost single-handedly ushered in the era of real-time search and social customer relationship management.</p><p>But <strong>Twitter is the online equivalent of HBO – important more because of who uses it and the media’s infatuation with it</strong>, rather than the actual size and impact of its audience.</p><p>Don’t get me wrong. I advocate participating in Twitter, and I’ve certainly grown my own audience via that channel.  <strong>Twitter indeed should be part of almost every company’s social media tool kit.</strong> <a href="../8-simply-steps-to-growing-a-quality-twitter-following/" target="_blank">(See the great post here on how to methodically grow a Twitter following.)</a></p><p>However, <strong>Twitter alone does not constitute social media</strong>, and you’d think it does given all the disproportionate attention being paid to it at conferences and in trade publications.  Let me provide seven reasons why you shouldn&#8217;t focus solely on Twitter&#8230;<span id="more-1879"></span></p><p>As an aside, I presented a half-day workshop at the <a href="http://www.emailevolution.org/" target="_blank">Email Evolution Conference</a> on social media strategy (<a href="http://www.slideshare.net/jaybaer" target="_blank">slides here</a>) recently with <a href="http://www.socialbutterflyguy.com/" target="_blank">DJ Waldow</a> and <a href="http://www.digitalmarketingstrategy.com/" target="_blank">Mike Corak</a>, and the majority of the questions were about Twitter. That got me thinking that perhaps social media types aren’t fully recognizing Twitter’s limitations?</p><p>So, fully expecting each of you to tell me I’m wrong in the comments, here are 7 reasons why Twitter is not the <a href="http://en.wikipedia.org/wiki/Valhalla" target="_blank">Valhalla</a> of social media:</p><h3>#1: Growth Is Slowing</h3><p>The true size of the Twitter audience is a bit tricky to pin down because <a href="http://www.sysomos.com/insidetwitter/" target="_blank">55%</a> of its users access Twitter via third-party and mobile applications. But <a href="http://www.cnn.com/2010/TECH/01/26/has.twitter.peaked/" target="_blank">new data</a> from <a href="http://www.compete.com/" target="_blank">Compete.com</a> shows a clear stagnation in Twitter’s runaway growth.</p><div class="wp-caption alignnone" style="width: 520px"><img class=" " src="http://cdn.socialmediaexaminer.com/images/jbreasonstwitterpeaked.jpg?9d7bd4" alt="Has Twitter Peaked?" width="510" height="285" /><p class="wp-caption-text">Has Twitter Peaked?</p></div><p>According to these numbers, <strong>the audience using Twitter actually declined from August to December 2009</strong> (during the same period, Facebook went from 250 million to 350 million members).</p><h3>#2: Young People Don’t Use It</h3><p>Today’s marketing coordinator is tomorrow’s CMO, and <strong>younger Americans don’t embrace Twitter</strong>. A new <a href="http://pewresearch.org/pubs/1484/social-media-mobile-internet-use-teens-millennials-fewer-blog" target="_blank">Pew Research study</a> shows only 8% of U.S. teens using Twitter, compared to 66% engaged in texting. Do young people not appreciate the m:any-to-many nature of Twitter, preferring the one-to-one paradigm of text messaging?</p><p>Regardless of the reason, <strong>as the current teen population ages, it threatens Twitter’s preeminence unless adoption rates soar</strong>.</p><h3>#3: New Features Aren’t Being Used</h3><p>Last Fall, Twitter rolled out the option for users to “tag” their location onto Tweets, to add geographical context. In true Twitter fashion, it wasn’t “rolled out” per se, it just appeared as part of the API that third parties access. Since then, .023% of all Tweets include location data, <a href="http://blog.sysomos.com/2010/01/14/exploring-the-use-of-twitter-around-the-world/" target="_blank">according to Sysomos</a>. <strong>Not an overwhelming participation rate</strong>.</p><p>Twitter lists, while useful for categorizing people to follow, haven’t really taken off either. Nor has the new, integrated retweet capability.  <strong>With each new release of features being met with tepid response, Twitter users are making the statement that they like Twitter just the way it is.</strong> That’s great for keeping the existing user base satisfied, but further impedes growth potential.</p><h3>#4: Facebook Sharpening the Knife</h3><p>You may remember that Twitter refused Facebook’s $500 million buyout offer last September. So as expected, Facebook just <a href="http://www.convinceandconvert.com/social-media-marketing/facebook-guns-for-twitter/" target="_blank">added Twitter-style features and functions to its service</a>, to evaporate Twitter’s competitive angle.</p><p>Updating Facebook from third parties like Tweetdeck? Check. Tagging people with @ within status updates? Check. Posting to Twitter directly from Facebook? Check. Stripped-down interface option, with status updates at the core? Check (<a href="http://lite.facebook.com/" target="_blank">Facebook Lite</a>). Retweet-style sharing tools? Check.</p><p>Functionally, everything Twitter does, Facebook does just as well, with the exception of mobile usage. Because Facebook has so much more overall functionality than Twitter, the mobile experience is a bit more clunky than Twitter. <strong>However, it’s important to recognize that 3 times more people use Facebook from a smartphone every month than use Twitter at all.</strong></p><h3>#5: The Better You Are at Twitter, the Worse You Are at Twitter</h3><p>Being a new user on Twitter is as lonely as Michael Boublé at a Green Day concert. “What’s happening?” it asks, followed by a box and a blinking cursor. Twitter success requires an understanding of the unique rhythms and cadences of the community, and a <strong>give first, get later mentality</strong> that is a bit counterintuitive at first. The site is <a href="http://www.convinceandconvert.com/usability-and-ease-of-use/why-twitter-needs-its-bottom-spanked/" target="_blank">exceptionally poor at welcoming and training new users</a>, which may result in its high churn rate.</p><p>But a bigger problem with Twitter is that like CB radio, it doesn’t scale well. If you have a few hundred followers, you can semi-coherently keep them straight, and watch what they are doing via your public stream. But once you get into the many thousands of followers, that public stream is a cacophony at best. Twitter lists can help in this regard, but many Twitter power users lament that the way they use the service is forced to change significantly as their own Twitter connectivity increases.</p><p><strong>Much less time is spent in the public stream, where discoveries occur, and much more time is spent answering replies, and monitoring relevant topics via Twitter search.</strong></p><p>When your most popular users are the ones who have the hardest time using your service to its full advantage, you have some issues to consider.</p><h3>#6:  FourSquare and Gowalla Go Back to the Future</h3><p>The new location-based darlings <a href="http://www.foursquare.com/" target="_blank">FourSquare</a> and <a href="http://www.gowalla.com/" target="_blank">Gowalla</a> are stealing a lot of the place-based intimacy that originally propelled Twitter. The “original” Twitter contained a substantially larger percentage of tweets about the author and what he or she was doing in his or her own life at that moment. That type of status update has been migrating, first to Facebook, and now to the location services.</p><p><strong>Because you actually know the people you are connected with in most cases, FourSquare and Gowalla feel a lot more like the original Twitter, with a sense of engagement that today’s Twitter can’t deliver.</strong></p><h3>#7: Measurement Lacking</h3><p>Other than retweets and clicks – data that inexplicably is only available from third parties – Twitter provides no statistics to its users other than followers/following. Meanwhile, Facebook has been busy adding layers to its Insights platform, which provides a nuanced dataset enabling business users to test, optimize, and evaluate the efficacy of their time spent on Facebook.</p><p><strong>The lack of integrated metrics on Twitter may not be a big deal for personal users, but for corporations looking to embed Twitter into an integrated social CRM approach, it’s a gaping hole that is currently being patched by inefficient, home-grown workarounds.</strong></p><p>I love Twitter. It enriches my life every day. I hope it sticks around for a long, long time. But, figuring out what you want to do on Twitter is not your “social media strategy” – it’s just a short-term, tactical plan for a platform that survives despite its shortcomings.</p><p><strong>What do you think?</strong> Are you still sold on Twitter? Please leave your comments below.<div class="wp_twitter_button" style="float: right; margin-left: 10px;"> <a href="http://twitter.com/share?counturl=http%3A%2F%2Fwww.socialmediaexaminer.com%2F7-reasons-not-to-put-all-your-eggs-in-the-twitter-basket%2F" class="twitter-share-button" data-url="http://www.socialmediaexaminer.com/7-reasons-not-to-put-all-your-eggs-in-the-twitter-basket/" data-count="vertical" data-via="smexaminer" data-lang="" data-text="7 Reasons Not to Put All Your Eggs in the Twitter Basket &raquo; Social Media Examiner">Tweet</a><br /><script type="text/javascript" src="http://platform.twitter.com/widgets.js"></script></div> ]]></content:encoded> <wfw:commentRss>http://www.socialmediaexaminer.com/7-reasons-not-to-put-all-your-eggs-in-the-twitter-basket/feed/</wfw:commentRss> <slash:comments>74</slash:comments> </item> <item><title>9 Ways to Get More From Twitter</title><link>http://www.socialmediaexaminer.com/9-ways-to-get-more-from-twitter/</link> <comments>http://www.socialmediaexaminer.com/9-ways-to-get-more-from-twitter/#comments</comments> <pubDate>Tue, 19 Jan 2010 13:00:02 +0000</pubDate> <dc:creator>Chris Garrett</dc:creator> <category><![CDATA[Tools]]></category> <category><![CDATA[answers]]></category> <category><![CDATA[business leads]]></category> <category><![CDATA[chit chat]]></category> <category><![CDATA[chris garrett]]></category> <category><![CDATA[clicks]]></category> <category><![CDATA[collective wisdom]]></category> <category><![CDATA[content]]></category> <category><![CDATA[crowdsourcing]]></category> <category><![CDATA[direct sales]]></category> <category><![CDATA[engaged followers]]></category> <category><![CDATA[garbage in garbage out]]></category> <category><![CDATA[gatekeepers]]></category> <category><![CDATA[ideas]]></category> <category><![CDATA[inspiration]]></category> <category><![CDATA[magic wand]]></category> <category><![CDATA[netorking connections]]></category> <category><![CDATA[news]]></category> <category><![CDATA[open-ended questions]]></category> <category><![CDATA[referral system]]></category> <category><![CDATA[retweet]]></category> <category><![CDATA[social media]]></category> <category><![CDATA[social media examiner]]></category> <category><![CDATA[social medial tools]]></category> <category><![CDATA[time]]></category> <category><![CDATA[traffic]]></category> <category><![CDATA[twitter]]></category><guid isPermaLink="false">http://www.socialmediaexaminer.com/?p=1059</guid> <description><![CDATA[If you talk about social media, invariably someone is going to say something I&#8217;m sure you&#8217;ve heard a lot: &#8220;I don&#8217;t have time to chit-chat. Time is money, and I don&#8217;t care about a bunch of nerds&#8217; opinions anyway.&#8221; &#8230;or something along those lines! Twitter is often the target of such criticism. Now, reading Social [...]]]></description> <content:encoded><![CDATA[<p><img class="alignright" title="tools" src="http://cdn.socialmediaexaminer.com/images/tools-pose.png?9d7bd4" alt="" />If you talk about social media, invariably someone is going to say something I&#8217;m sure you&#8217;ve heard a lot: &#8220;<strong>I don&#8217;t have time to chit-chat. Time is money, and I don&#8217;t care about a bunch of nerds&#8217; opinions anyway</strong>.&#8221; &#8230;or something along those lines! Twitter is often the target of such criticism.</p><p>Now, reading Social Media Examiner, you might be surprised to hear that sometimes I think people who say this have a point. Sometimes.</p><p>Fact is, if you see Twitter or any other social media service as <strong>a venue for chit-chat</strong>, and that&#8217;s how you use it for hours a day, then you&#8217;re likely better off doing something more productive with your time.</p><p>On the other hand, there are ways to get a lot of <strong>value</strong> out of Twitter. As with most things, it all depends on how you use it.</p><p>We programmers have a saying: &#8220;<strong>Garbage In &#8211; Garbage Out</strong>.&#8221; This essentially means you get out what you put in. If you put in chit-chat, don&#8217;t be surprised if that&#8217;s all you see in return!<img title="More..." src="http://cdn.socialmediaexaminer.com/wp-includes/js/tinymce/plugins/wordpress/img/trans.gif?9d7bd4" alt="" /></p><p>Here are nine benefits I&#8217;ve personally seen through my couple of years of Twitter usage.</p><p><span id="more-1059"></span></p><h3>1. Networking connections</h3><p>Because of my Twitter network, I&#8217;ve had <strong>real conversations</strong> <strong>with people I never would have been able to reach otherwise</strong>. Also I&#8217;ve been able to form deeper connections with people in real life because of our first meeting on Twitter.</p><p>It might not last, but right now Twitter is allowing people to <strong>slip past the traditional gatekeepers</strong> that might have prevented them from talking to people they want to reach. If you think of how some executives, celebrities or just <em>very busy</em> people have their email inbox and telephone locked down tight, being able to slip 140 characters past all that and get right in front of them, well&#8230; it&#8217;s like the <strong>magic wand of networking</strong>.</p><h3>2. Traffic</h3><p>How much traffic you can generate with Twitter depends on a number of factors, not least how many <strong>engaged followers</strong> you have. &#8220;Engaged&#8221; being a key point; they have to want to hear from you, otherwise they might as well not be following.</p><p>But get the right combination of audience targeting and presentation and you can drive a great deal of traffic with Twitter, and that traffic can turn into a flood once you take into account the <strong>viral nature of the retweet</strong>. Even with humble, standard links you can easily get dozens of clicks that you might not see otherwise.</p><div class="wp-caption aligncenter" style="width: 370px"><img src="http://img.skitch.com/20091214-rbsr4416psiup94ywt54r2si1p.png" alt="Twitter Drives Traffic" width="360" height="301" /><p class="wp-caption-text">Twitter drives traffic.</p></div><h3>3. Leads</h3><p>Twitter is fast becoming an <strong>instant referral system for business leads</strong>. Someone will ask if anyone knows a consultant/freelancer/vendor/etc. with a certain skill set or experience, and others will reply with suggestions.</p><p>If you build a strong network, you will get a good share of those referrals. I have seen it happen repeatedly, from design and programming through where to stay on vacation!</p><h3>4. Direct sales</h3><p>Obviously the end result of all those referrals is you get <strong>sales</strong>, but also sales of products and other services too. Dell is making millions of additional dollars this way.</p><p>Keep in mind that if all you do is promote your products, people will stop listening, so keep up the <strong>good content</strong> too. Make an offer and see what happens.</p><h3>5. Insights</h3><p>There are some very <strong>clever people on Twitter sharing their</strong> <strong>wisdom and expertise</strong>. Through Twitter conversations my opinions about a lot of topics have changed.</p><p>Keep an open mind and you can tap into the collected wisdom of smart people all over the globe and from many different industries and backgrounds. You can also learn a lot about what people think about the content that you put out and the service you offer.<br /> <strong> </strong></p><div class="wp-caption alignright" style="width: 312px"><strong><strong><img src="http://img.skitch.com/20091214-r1eg7u1q4d2jui6sxehqa49kh9.png" alt="Ask Questions for Content" width="302" height="192" /></strong></strong><p class="wp-caption-text">Ask questions for content.</p></div><h3>6. Content</h3><p>Your Twitter followers can be a terrific source of <strong>additional valuable content</strong>. If you poll your followers about a subject, you can get ideas that you would never be able to generate yourself. This is Twitter as <strong>crowdsourcing</strong> model! All you have to do is <strong>ask the question and collate the answers</strong>. Obviously you need to ask the question in a certain way and you need to get followers&#8217; permission.</p><p>The best method for me is to say up front that I&#8217;m writing an article and would like my followers&#8217; input. Ask an <strong>open-ended question</strong> that people on Twitter would enjoy discussing outside of the article. Avoid yes/no questions, or anything that would potentially embarrass or annoy your followers to answer. If there is a chance that followers could feel they might get the answer &#8220;wrong,&#8221; they will simply not reply.</p><h3>7. Answers</h3><p>I can&#8217;t count the times that Twitter has saved me&#8230; From computer problems to which car to buy, Twitter folks have the answers you are looking for.</p><p><strong>Google search is great but it can&#8217;t answer questions like the Twitter hive mind can</strong>. Twitter understands that humans can&#8217;t put all their needs into tidy little keywords, especially when we are not good at expressing the problem! Need a certain type of software? Ask Twitter! Want to know the name of that singer who wrote the song from that movie? Ask Twitter!</p><h3>8. News</h3><p>I don&#8217;t need to list all the stories that have broken on Twitter by now; they are already well-established. Yes, <strong>there is some misinformation, but Twitter is great at clearing that up too</strong>. Twitter is now my default news feed, with the advantage that you can ask questions and get understanding.</p><h3>9. Inspiration</h3><p>Twitter messages and discussions are a constant source of <strong>inspiration</strong> and <strong>motivating ideas</strong>. Not just for content but for all kinds of things. For example, through Twitter I was inspired by people doing 5k and 10k charity runs, so I decided I wanted to start running.</p><h3>Bonus: And yes, chit-chat!</h3><p>There is nothing wrong with a bit of a chat, as long it&#8217;s not excessive or done at the expense of work. My social media activities are often a break from work; coffee and a chat can be a great way to recharge your batteries. We all need a break once in a while.</p><p>Of course, I asked my Twitter followers what they get out of their time investment.</p><p><strong>Here is what they told me:</strong></p><p><img class="alignnone" src="http://img.skitch.com/20091214-mrr3jk1g5925p3y5d4wty5qwda.png" alt="" width="300" height="625" /><img class="alignnone" src="http://img.skitch.com/20091214-emfr4wiw8kf3pxdy3umufuya3p.png" alt="" width="307" height="711" /><img class="alignnone" src="http://img.skitch.com/20091214-81kuid8ca3mp4rh2u6syne94ak.png" alt="" width="306" height="836" /><img class="alignnone" src="http://img.skitch.com/20091214-jkjd1x7mp8my7biqrifmqt9g2b.png" alt="" width="306" height="284" /></p><p><strong>How are you using Twitter? </strong>Have you tried any of these ideas? Please share your thoughts in the comments&#8230;<div class="wp_twitter_button" style="float: right; margin-left: 10px;"> <a href="http://twitter.com/share?counturl=http%3A%2F%2Fwww.socialmediaexaminer.com%2F9-ways-to-get-more-from-twitter%2F" class="twitter-share-button" data-url="http://www.socialmediaexaminer.com/9-ways-to-get-more-from-twitter/" data-count="vertical" data-via="smexaminer" data-lang="" data-text="9 Ways to Get More From Twitter &raquo; Social Media Examiner">Tweet</a><br /><script type="text/javascript" src="http://platform.twitter.com/widgets.js"></script></div> ]]></content:encoded> <wfw:commentRss>http://www.socialmediaexaminer.com/9-ways-to-get-more-from-twitter/feed/</wfw:commentRss> <slash:comments>2</slash:comments> </item> <item><title>How to Create Headlines That Go Viral With Social Media</title><link>http://www.socialmediaexaminer.com/how-to-create-headlines-that-go-viral-with-social-media/</link> <comments>http://www.socialmediaexaminer.com/how-to-create-headlines-that-go-viral-with-social-media/#comments</comments> <pubDate>Mon, 12 Oct 2009 07:00:30 +0000</pubDate> <dc:creator>Chris Garrett</dc:creator> <category><![CDATA[How To]]></category> <category><![CDATA[attention]]></category> <category><![CDATA[benefits]]></category> <category><![CDATA[blog]]></category> <category><![CDATA[bookmarks]]></category> <category><![CDATA[chris garrett]]></category> <category><![CDATA[clicks]]></category> <category><![CDATA[curiosity]]></category> <category><![CDATA[emotion]]></category> <category><![CDATA[entertaining]]></category> <category><![CDATA[goals]]></category> <category><![CDATA[headline formulas]]></category> <category><![CDATA[headlines]]></category> <category><![CDATA[hot buttons]]></category> <category><![CDATA[killer headlines]]></category> <category><![CDATA[news]]></category> <category><![CDATA[problems]]></category> <category><![CDATA[social media]]></category> <category><![CDATA[specific]]></category> <category><![CDATA[target]]></category> <category><![CDATA[viral marketing]]></category> <category><![CDATA[writing]]></category><guid isPermaLink="false">http://socialmediaexaminer.com/?p=62</guid> <description><![CDATA[Are you struggling to get more clicks and bookmarks on your articles? Possibly there is one area in which your content is letting you down. Even the best blog post writers sometimes make this mistake. One aspect of your writing requires a great deal of effort getting right, and it is so obvious it is [...]]]></description> <content:encoded><![CDATA[<p><img class="alignright" style="margin-left: 5px; margin-right: 5px;" title="How to" src="http://cdn.socialmediaexaminer.com/images/how-to-pose.png?9d7bd4" alt="" width="190" height="166" />Are you struggling to get more clicks and bookmarks on your articles? Possibly there is one area in which your content is letting you down. Even the best blog post writers sometimes make this mistake.</p><p><strong>One aspect of your writing requires a great deal of effort getting right, and it is so obvious it is commonly overlooked. What is the first thing a social media user sees?</strong></p><blockquote><p>&#8220;I glance at the headlines just to kind of get a flavor for what&#8217;s moving. I rarely read the stories, and I get briefed by people who probably read the news themselves.&#8221;<br /> <em>George W. Bush</em></p></blockquote><blockquote><p>&#8220;It has been found that the less an advertisement looks like an advertisement, and the more it looks like an editorial, the more readers stop, look and read.&#8221;<br /> <em>David Ogilvy</em></p></blockquote><p><strong> </strong></p><p><strong><span id="more-62"></span></strong><img class="alignright" title="Headlines" src="http://cdn.socialmediaexaminer.com/images/headlines-2.jpg?9d7bd4" alt="" width="313" height="341" /><strong>Yes, you guessed it. It&#8217;s the headline.</strong></p><p>Without a compelling headline, you will not attract attention, and your article will not spread as easily. If you do write a killer headline then you will get more clicks, more bookmarks, and your readers will be compelled to share it with their friends and contacts.</p><h3><em>Creating Compelling Headlines</em></h3><p>Take a look at the last article you wrote that did spectacularly well (or if you do not have a great example, choose a disaster).</p><ul><li><strong>Does it grab attention?</strong> The first job you have to get right when producing a new article is to get it read, and your first task toward getting your article read is grabbing the reader&#8217;s attention.</li><li><strong>Will it target a particular audience?</strong> We are largely driven by self-interest and our brains are wired to look out and listen for any message that addresses us. If your headline identifies a target group specifically, then that group, if they have an affinity for it, will take notice. Be careful though, this can backfire!</li><li><strong>Is it <em>specific?</em> </strong>Highly specific approaches work much better to draw attention and create belief than generic and vague statements that can come across as untrustworthy. Rather than say &#8220;get great results&#8221; say &#8220;achieve 147.2% increase in profits with this simple tweak.&#8221;</li><li><strong>Are you generating a great deal of curiosity?</strong> What is going to get the reader not only to take notice but also take action? You need to give him or her a good reason to keep reading past the headline into the full article, and this is where curiosity comes in. Create a feeling of incompleteness; hold off on the punch line, so the reader has to find the answer to feel satisfied.</li><li><strong>Is the headline promising powerful benefits?</strong> Does your headline answer &#8220;So what?&#8221; Above all, there has to be a payoff. Your readers need to know what is in it for them, why should they care.</li></ul><h3>5 Types of Headline</h3><p>The standard social media headline types tend toward the following categories:</p><ol><li><strong>News</strong>—Particularly <em>breaking</em> news, is very popular. Announce something, share a piece of gossip, and let people know what is happening now. Social news has made traditional news media look slow and dated because by the time the news has spread around the social sites, mainstream media is only just picking it up. The downside of this, of course, is that your content is not going to be perceived as evergreen—there will always be something newer, shinier, and trendier. For example: &#8220;Breaking News: White House Moves to Ban Bacon&#8221;</li><li><strong>Goals</strong>—Offer a way to achieve a goal, get more, be more powerful, wealthy, attractive, healthier… whole magazines are full of this stuff. Just take a look next time you are at the supermarket checkout. For example: &#8220;101 Tried and Tested Dating Secrets to Win the Partner of Your Dreams&#8221;</li><li><strong>Problems</strong>—The flipside to the goal is the problem. Fear sells just as well as positives; just ask the newspapers. The economy, health, worries about global politics, you name it. For example: &#8220;Finally! Make Your Computer Virus-Free With Open-Source Software&#8221;</li><li><strong>How-to</strong>—Share a technique, tutorial, recipe or formula to achieve something practical and beneficial. It is kind of the same as the goal, but rather than a dream, it gives you the steps to create something in reality. For example: &#8220;How to Win Friends and Influence People&#8221;</li><li><strong>Entertaining</strong>—Social media is full of pure entertainment. It might be a funny video, a cute picture, a joke or even a link to an accidentally funny forum thread. This is the coffee break content that social media was built upon. For example: &#8220;Nasty or Nice? Take The Ultimate Personality Test&#8221;</li></ol><p>Most of all, you need to trigger an emotional reaction. Remember we do not just want &#8220;interest,&#8221; we want the reader to take an <em>action</em>—even if that action is just to hit the vote-up button.</p><h3>Emotional Hot Buttons</h3><p>If you want to really draw attention and get your readers to take action, even if it is only to comment or pass along your link to their friends, you need to grab them where it counts: show empathy and make them feel. Can you get your reader to laugh, cry, or shout at their screen? Take a tip from Hollywood and move your audience emotionally using these hot buttons.</p><ol><li><strong>Boost and Slam</strong>—What is the best/worst/most/least? Compare and contrast, particularly if you can combine with Contrary (see #10).</li><li><strong>Laugh, Cheer, Snigger or Cry</strong>—Human interest that tugs the heartstrings always works. Especially when you combine weep, snigger and cheer. Just ask Susan Boyle.</li><li><strong>Outrage, Anger, and Righteous Indignation</strong>—Listen to talk radio or the talking heads and their jabbing fingers on any cable news network.</li><li><strong>Fear, Scams, Problems and Looming Disasters</strong>—Be afraid, get clicks.</li><li><strong>Sexy, Cute and Attractive</strong>—Sex sells. Lust draws attention.</li><li><strong>Divide and Conquer (Us versus Them)</strong>—Polarize your audience, get attention. Many of the chain letters you get asked to pass on are all about supporting one side of an argument while attacking another, particularly when it comes to politics.</li><li><strong>Shock and Awe</strong>—Take someone by surprise, present something as outrageously and wildly different.</li><li><strong>Curiosity, Confusion, Riddles and Puzzles</strong>—Make readers <em>have</em> to read just to get your idea out of their heads.</li><li><strong>Caught in the Act</strong>—People love it when the rich, powerful and famous are caught doing something they shouldn&#8217;t, especially when it is against their accepted brand or persona.</li><li><strong>Contrary, Contentious and Devil&#8217;s Advocate</strong>—Challenge accepted wisdom, deep-seated stereotypes and assumptions.</li></ol><h3>10 Headline Formulas That Work</h3><p>To get you started creating compelling headlines, use the following &#8220;fill in the blanks&#8221; headline formulas.</p><ol><li> Do You Make These ________ Mistakes?</li><li>The Secrets of ___________</li><li>What ______ Can Teach Us About ________</li><li>Everything You Know About _____ Is Wrong&lt;</li><li>How _______ Made _____ and You Can Too!</li><li>If You ________, You Can ___________</li><li>Finally, No More _______</li><li>At Last! _________</li><li>Learn How Millions of ______ ________</li><li>How to Get More/Better/Cheaper _______</li></ol><p>If you like these headline ideas, make sure you <a href="http://socialmediaworkbook.com/102-headline-formulas/">click here to download the free PDF 102 Proven Headline Formulas now</a>.</p><h3>Over to You</h3><p>Share some of your best headlines with us in the comments!<div class="wp_twitter_button" style="float: right; margin-left: 10px;"> <a href="http://twitter.com/share?counturl=http%3A%2F%2Fwww.socialmediaexaminer.com%2Fhow-to-create-headlines-that-go-viral-with-social-media%2F" class="twitter-share-button" data-url="http://www.socialmediaexaminer.com/how-to-create-headlines-that-go-viral-with-social-media/" data-count="vertical" data-via="smexaminer" data-lang="" data-text="How to Create Headlines That Go Viral With Social Media &raquo; Social Media Examiner">Tweet</a><br /><script type="text/javascript" src="http://platform.twitter.com/widgets.js"></script></div> ]]></content:encoded> <wfw:commentRss>http://www.socialmediaexaminer.com/how-to-create-headlines-that-go-viral-with-social-media/feed/</wfw:commentRss> <slash:comments>32</slash:comments> </item> </channel> </rss>
<!-- Performance optimized by W3 Total Cache. Learn more: http://www.w3-edge.com/wordpress-plugins/

Minified using apc
Page Caching using apc
Object Caching 2060/2338 objects using apc
Content Delivery Network via Amazon Web Services: CloudFront: cdn.socialmediaexaminer.com

Served from: www.socialmediaexaminer.com @ 2012-02-12 10:24:08 -->
