3 Twitter Marketing Ideas That Avoid Marketing
Are you marketing to people on Twitter? You know, pitching your wares? Perhaps there’s a better way…
In this article I’ll present three ideas that will draw customers to you without that nasty marketing aftertaste.
One of the reasons social media is so valuable to businesses is that it offers a chance to show you’re listening. As a result, you can gauge customer sentiment, turn prospects into clients and turn customers into brand evangelists.
It Pays to Listen: Avaya’s $250K Twitter Sale
Avaya can hear you. Maybe you just praised the communications giant online – or took its name in vain. Whatever you said, it’s on the company’s radar.
At a time when businesses are using social media to promote content and start discussions, Avaya has found that listening trumps talking.
“We’re listening to social media and responding,” said Paul Dunay, Avaya’s social media ringleader, who is global managing director of services and social media marketing.
“There is no Tweet that goes unturned. No forum post that goes unturned where our name is mentioned.”
What began as a way to engage and support customers has evolved beyond even Avaya’s expectations. And if Avaya ever doubted its investment in social media, those concerns are now put to rest.
A recent quarter-million–dollar sale, which began on Twitter, soundly answered that question.
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