Most marketers and website owners are familiar with the classic Peter Drucker phrase, “What gets measured, gets managed.”
So, how do you know what to measure to get the most out of your social media marketing for your business?
Here’s what you need to measure to know how well your social campaigns are performing.
Metric #1: Share of Voice
You may already be tracking the brand mentions on social media websites, as well as whether those mentions are positive, negative or neutral. And this gives you some useful feedback about your social outreach efforts.
But how would you to know how your company is doing compared to the available market?
Would you like to improve your Twitter marketing?
Are you testing to see what gives you the best results?
Traditionally, split testing is a practice that’s applied to individual pages on your website to compare page variations and ultimately determine conclusively which version results in the highest overall conversion rate.
However, implementing split tests on your website alone is short-sighted! In fact, you can harness the power of split testing to generate valuable information about your target audience and their overall engagement with your brand on social media websites.
To see how to do this, let’s go step by step through how to carry out a split test on Twitter.
Step #1 – Create Your Split Test Tweet
The first step in the split testing process is to craft the text of the tweeted message you’ll use.
As an example, suppose you want to determine when your Twitter followers are most active. While services like Tweriod will estimate popular times, narrowing down these ranges and confirming their effectiveness using split testing will help you determine when future tweets should be published to reach the biggest, most engaged audience.
Are you considering a rebrand of your company’s existing social identity?
With the right preparation, it’s possible to manage your social media rebranding efforts without losing a significant number of subscribers along the way.
Should You Rebrand Your Social Profiles?
Before we review the process of rebranding your social media profiles, consider whether a rebranding is truly right for your company.
According to Luke Brassinga of Likeable Brands, “True rebranding involves updating a company’s goals, message and culture.”
Have you kept up with the changes in search engine optimization (SEO)?
This is essential for most businesses today.
Keep reading to learn how Google changes are making social media more important and what you can do about it.
Recent Google Changes Put Spotlight on Social Media
On April 24, 2012, webmasters around the world were dinged by the Google “Penguin” update—one of the latest in a series of algorithm modifications designed to weed out low-value results from the natural search engine results page (SERPs).
Whether or not your website’s traffic flow was affected by this update, it’s important to understand what this change entails, why it came about and how you can compensate for it using social media marketing—as Google’s heightened focus on web spam is likely to result in similar updates in the future.
However, getting started with this new type of media can be intimidating for some business owners.
Take a look at the following five examples of ecommerce websites that are succeeding with social media for ideas on how to use social media effectively.
#1: Use Facebook Apps Strategically to Guide Users
As social media expert Amy Porterfield mentioned in her recent “How to Use Facebook Apps to Improve Fan Engagement,” article on Social Media Examiner:
Since page admins can no longer designate a default landing tab (also referred to as the “default welcome tab”), businesses need to get more creative and use custom apps to direct Facebook page visitors to take action.
Once Facebook visitors grant access to the app, they’re able to complete the quiz to find their ideal style matches and are then redirected to specific purchase pages on the ShoeDazzle website, encouraging purchase decisions and eliminating the “tire kicking” that can occur with social media visitors.